10/2/19 Medicaid Overview and Impacts on Case Management: Past, - - PDF document

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10/2/19 Medicaid Overview and Impacts on Case Management: Past, - - PDF document

10/2/19 Medicaid Overview and Impacts on Case Management: Past, Present, and Future Rhys W. Jones, MPH October 2, 2019 CMSNE Conference Vice President, Medicaid Policy and Advocacy, AHIP Southbridge, MA Americas Health Insurance Plans


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10/2/19 1 Medicaid Overview and Impacts on Case Management: Past, Present, and Future

Rhys W. Jones, MPH

Vice President, Medicaid Policy and Advocacy, AHIP October 2, 2019 CMSNE Conference Southbridge, MA

America’s Health Insurance Plans (AHIP) is the national association whose members provide coverage and health-related services that improve and protect the health and financial security of consumers, families, businesses, communities and the nation.

Who is AHIP?

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America’s Health Insurance Plans and its members create and accelerate positive change and innovation across the health care system for consumers through market-based solutions and public-private partnerships that advance affordability, value, access, and well-being.

Our Mission

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Medicaid Overview and Impacts on Case Management: Past, Present, and Future

Session Objective Medicaid is one of America’s largest government health programs, covering more than 70 million people. This session will explore the Medicaid program’s unique state/federal partnership structure, the range of people it serves, its diversity of covered services and supports, and the challenges it presents to care and case managers.

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Agenda

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  • Medicaid Overview
  • Medicaid Financing
  • Eligibility/Enrollment
  • Populations
  • Medicaid Benefits
  • Medicaid Managed Care
  • Long Term Services and

Supports (LTSS)

  • Case/Care Management
  • Challenges in Medicaid

Medicaid Overview –

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56 million managed care enrollees in 40 states and territories Federal/State partnership with shared funding Health coverage for 74 million Americans

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History of Medicaid

  • Means-tested program for low income individuals
  • Signed into law along with Medicare in 1965
  • Title XIX of the Social Security Act
  • HCBS waivers introduced in 1981
  • All states were participating by 1982
  • Medicaid managed care introduced in 1980s
  • Medicare prescription drug rebate program in 1990
  • ACA Medicaid expansion in 2010, with first enrollment 2014

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Overview – State / Federal Partnership

  • Medicaid is a state/federal partnership
  • 56 Medicaid programs – 50 states, 5 territories, and DC
  • Lead federal agency is CMS (Centers for Medicare and

Medicaid Services)

  • Designated state agencies provide state administration
  • States design and operate programs within a federal framework
  • Federal framework sets core benefits, eligibility standards, eligible populations
  • State may cover additional services, populations, expand eligibility
  • States decide on delivery system – fee-for-service (FFS), managed care, or a

combination or the two; provider rates

  • CMS reimburses states the federal share of Medicaid program expenses

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Overview – Financing of Medicaid

  • Medicaid cost $592 billion in 2017
  • Federal government funds at least 50% of state costs
  • FMAP – “federal medical assistance percentage”
  • Averages 62% across all 56 programs
  • Current FMAP range from 50% (e.g., California) to

76.4% (e.g., Mississippi)

  • Calculated for each state based on its per capita income
  • FMAP for territories is set at 55% under federal law
  • ACA provides enhanced FMAP to encourage Medicaid expansion; now at 90%
  • With limited exceptions, federal funding is open-ended/uncapped

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Federal $367 B State $225 B $0 $100 $200 $300 $400 Federal State State & Federal Medicaid Expenditures

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Who Does Medicaid Cover?

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1/3 of all kids 7 out of 10 kids at poverty level Half of all births 2/3 of nursing home residents 1 in 5 people with Medicare 45% of adults with disabilities

Overview – Medicaid Eligibility

  • Several factors determine eligibility
  • Meet income eligibility requirements

⎻ Tied to Federal Poverty Level (FPL), vary by state

  • Be in a categorically eligible population; or

⎻ Children, pregnant women ⎻ Adults in families with dependent children, ⎻ People with disabilities, adults over age 65

  • Be in an optional coverage population

⎻ Medicaid expansion: adults with incomes up to 138% of FPL ⎻ Determined by state

  • Eligibility is determined at the individual level, not family
  • Meet other criteria set by the state

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In 2019, FPL is an annual income of

  • $12,140 for
  • ne person or
  • $25,100 for a

family of four

37 States Have Expanded Medicaid

12 Source: Kaiser Family Foundation; August 2019

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Overview – Medicaid Enrollment

  • Person applies to state, county or enrollment facilitator
  • Agency verifies person meets criteria: residence, income,

eligibility category

  • Person is enrolled in FFS Medicaid or is asked to choose

a managed care plan

  • If no choice, may be auto-assigned to managed care plan
  • Managed care enrollment may be mandatory or voluntary; determined by

state, may vary with eligibility group

  • Certain groups often excluded from managed care; e.g. dual eligibles,

I/DD

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Total Medicaid Enrollment 2017

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Source: Kaiser Family Foundation’s State Health Facts

Overview – Mandatory Medicaid Benefits

  • Inpatient hospital services
  • Outpatient hospital services
  • EPSDT: Early and Periodic Screening,

Diagnostic, and Treatment Services

  • Nursing facility services
  • Home health services
  • Physician services
  • Rural health clinic services
  • Federally qualified health center

services

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  • Laboratory and X ray services
  • Family planning services
  • Nurse midwife services
  • Certified pediatric/ family nurse

practitioner services

  • Freestanding birth center services

(when licensed or otherwise recognized by the state)

  • Transportation to medical care
  • Tobacco cessation counseling for

pregnant women

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Overview – Optional Medicaid Benefits

  • Prescription drugs
  • Clinic services
  • Physical therapy
  • Occupational therapy
  • Speech, hearing and

language disorder services

  • Respiratory care services
  • Other diagnostic, screening,

preventive and rehabilitative services

  • Podiatry services
  • Optometry services

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  • Other practitioner services
  • Private duty nursing services
  • Personal Care
  • Hospice
  • Case management
  • Dental services and dentures
  • Prosthetics
  • Eyeglasses
  • Chiropractic services
  • TB related services
  • Health homes for enrollees

with chronic conditions

  • Services for Individuals Age 65 or Older in

an Institution for Mental Disease (IMD)

  • Services in an intermediate care facility for

Individuals with Intellectual Disability

  • State Plan Home and Community Based

Services 1915(i)

  • Self-Directed Personal Assistance

Services 1915(j)

  • Community First Choice Option 1915(k)
  • Inpatient psychiatric services for

individuals under age 21

  • Other services approved by the Secretary

Medicaid Managed Care

  • 38 states, Washington DC, and Puerto Rico use managed care to serve some or

all of their Medicaid enrollees

  • Managed care plans serve over 56 million enrollees, approximately 75% of total
  • States contract with several Medicaid MCOs, paying a fixed per-person monthly

amount (capitation payment) to provide benefits to each Medicaid enrollee

⎻ Financial risk and administrative responsibilities shifted to MCOs

  • MCOs use those funds to pay for all of their enrollees’ covered Medicaid services

and supports; the MCO is at risk for any costs exceeding the capitation payment

  • Managed care provides states with budget predictability, improved care

management, ensures services are appropriate and necessary

  • Contracting with multiple MCOs ensures enrollee choice
  • State contracts include comprehensive requirements for MCO payment,

performance, and administration

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States with Medicaid Managed Care

18 Source: CMS; States Contracting with MCOs, 2017

42 Medicaid programs use managed care for some or all of their enrollees

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Range of Medicaid Managed Care Options

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Fee for Service Primary Care Case Management (PCCM) Accountable Care Organizations (ACOs) Managed Care Organizations (MCOs)

  • Non-capitated, non-risk

model

  • No care coordination or

case management

  • Limited quality

incentives

  • No budget predictability
  • Strong incentives for
  • ver-utilization and

inappropriate use

  • Few reporting

requirements

  • Few fraud waste and

abuse (FWA) protections

  • Primary Care Providers

(PCPs) receive a per- member-per-month (PMPM) fee to coordinate care for patient panel

  • Do not share risk with the

state

  • Limited quality incentives
  • No budget predictability
  • Strong incentives for over-

utilization, inappropriate use

  • Limited reporting

requirements

  • Few FWA protections
  • Groups of hospitals, doctors, and

care providers who organize to coordinate care for their patients

  • Limited risk sharing with the

state

  • Quality and value incentives
  • Large up-front infrastructure

costs

  • No budget predictability
  • Limited control over utilization.

inappropriate use due to open provider networks

  • Strict reporting requirements
  • Few FWA obligations
  • Capitated, risk-based

contracting with a single

  • rganization for all covered

services.

  • Quality and value incentives
  • No infrastructure outlay
  • Budget predictability
  • Control over utilization and

inappropriate

  • Strong oversight of network

adequacy

  • Strict reporting requirements
  • Extensive FWA obligations

Less Risk More Risk

Long Term Services and Supports – LTSS

  • Assistance in performing routine activities of daily living (ADLs) like

bathing, grooming, dressing, meal preparation, eating, and medication assistance, provided to people of any age.

  • ADL impairments result from functional limitations, chronic illnesses,

physical disabilities, intellectual/developmental disabilities

  • Non-medical, non-curative; supports and services that help people carry
  • ut their daily activities
  • Services can be provided in a range of settings, including nursing homes,

assisted living facilities, convalescent homes, and home and community settings

  • Eligibility: require assistance with ADLs, meet state income requirements

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Rebalancing Long Term Care

  • Nursing home care is a mandatory Medicaid benefit; creates a bias

toward institutional care

  • HCBS are optional benefits; must be added through state plan

amendment (SPA) or Medicaid waiver

⎻ Personal Care ⎻ Home and Community Based Services 1915(c) ⎻ State Plan Home and Community Based Services 1915(i) ⎻ Self-Directed Personal Assistance Services 1915(j) ⎻ Community First Choice Option 1915(k)

  • Progress toward “rebalancing”

⎻ Increasing HCBS, reducing institutional care ⎻ Consistency with ADA, Olmstead decision

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LTSS System Performance – New England States

State Rank Access Choice Support Quality Transitions VT 3 1 1 1 2 1 CT 10 1 2 1 2 3 MA 11 1 1 2 3 2 NH 16 2 3 1 1 2 ME 18 4 2 2 3 1 RI 32 3 3 2 2 3

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  • Access: access and affordability
  • Support: support for family caregivers
  • Transitions: effective transitions

Source: LTSS State Scorecard 2017; AARP

  • Choice: choice of setting and provider
  • Quality: quality of life and quality of care

LTSS by the Numbers

$581.0 $167.0 $71.8 $95.2 $- $100.0 $200.0 $300.0 $400.0 $500.0 $600.0 Total MCD Total LTSS Nsg Home HCBS

Medicaid Expenditures

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  • 4.6 million people receive

LTSS through Medicaid

  • 1.7 million people (37%)

receive LTSS through Medicaid MCOs in 24 states

  • LTSS spending accounts for

29% of total Medicaid spending

($ billions; CMS 2016 data)

States with Managed LTSS

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Source: Kaiser Family Foundation’s State Health Facts

24 states have MLTSS programs as

  • f 2017
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Medicaid Case Management

  • Services that help beneficiaries access needed medical, social, educational,

and other services.

  • Targeted CM services focus specifically on special enrollee groups, e.g.

people with developmental disabilities, people in certain geographic areas

  • CM services must be comprehensive and coordinated, include an

assessment of an eligible individual; development of a specific care plan; referral to services; and monitoring and follow-up activities.

  • States can cover in three ways

⎻ Targeted case management ⎻ HCBS waiver programs ⎻ Administrative claiming

  • Not risk based; services typically paid fee-for-service plus a monthly case

management fee

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Medicaid MCO Care Management

  • MCO uses predictive analytics to identify at-risk members
  • Care manager/service coordinator – nurse, MSW, BH specialist
  • Initial comprehensive assessment (typically in-home)
  • Medical/ behavioral/ functional/ social/ environmental dimensions
  • Develop integrated care and service plan
  • May involve formal interdisciplinary care team led by care manager
  • Implement care and service plan, track progress
  • Reassess at least annually or following changes in enrollee’s condition
  • Care management service covered under capitation agreement

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Challenges in Medicaid – Providers

  • Provider dynamics

⎻ Providers must enroll in state Medicaid program, accept rates ⎻ Geographic limitations, underserved areas – can’t create infrastructure ⎻ State-line access issues in multi-state metropolitan areas ⎻ Communications challenges

  • Confirming scheduled/completed care
  • Transitions in care or settings
  • Changes in enrollee condition
  • Referral follow-up

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Challenges in Medicaid – Technology

  • Electronic visit verification (EVV)

⎻ State Medicaid implementation dates required by federal law

  • Jan 1 2020 for personal care services
  • Jan 1 2023 for home health services

⎻ Program integrity, quality of care rationale ⎻ State determines single vendor or delegates vendor selection to MCOs ⎻ Capabilities and features not standardized ⎻ Some advocates have concerns with requirements

  • Privacy concerns, monitoring their activities
  • Applies to caregivers accompanying them outside the home
  • CMS has clarified applies only to services in home

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Challenges in Medicaid – Care Settings

  • HCBS Settings Rule issued by CMS in 2014

⎻ Requirements for federal funding of services provided in home and community settings ⎻ Characteristics of home/community settings vs. settings presumed to be institutional (especially provider-owned) ⎻ Supports choice and independence of individuals, their right to receive care in the most integrated setting possible ⎻ Test criteria for beneficiary independence in questionable settings

  • States must submit transition plans to CMS, complete transition of their

HCBS programs by March 2022

  • Potential implications for HCBS infrastructure, esp. in rural areas

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Challenges in Medicaid – MFP

  • “Money Follows the Person” (aka “Consumer-Directed”)

⎻ Supports transition of enrollees from nursing homes to the community ⎻ Nearly 90,000 people transitioned since 2005 ⎻ Programs in 43 states and DC for many enrollee categories ⎻ Congress considering funding reauthorization ⎻ Medicaid enrollee is the client and employer ⎻ Enrollee hires the caregiver, may include family members ⎻ Problem areas complicate care management

  • Language barriers
  • Caregiver skill levels, client manipulation
  • Enrollee assertiveness, experience, cognitive levels

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Challenges in Medicaid – State Constraints

  • State contract requirements can present challenges in many areas

⎻ Guaranteed minimum provider rates ⎻ Program carve-outs – mental health, prescription drugs ⎻ Grandfathered populations ⎻ Care and service plans provider sign-off ⎻ Interdisciplinary care team scheduled meetings (not asynchronous) ⎻ Unreasonable turnaround times – service/auth requests, claims payment ⎻ Prescription drug formulary / PDL constraints ⎻ Restrictions on coverage of physical and BH services on same day

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Challenges in Medicaid – SDOH

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Housing

  • Medicaid will pay for housing in a nursing home but not otherwise
  • Certain home modifications covered – wheelchair ramp, widen doorways, bathroom safety equipment

Transportation

  • NEMT is an optional benefit; transportation not covered for other non-medical activities
  • Covered by many Medicaid MCOs

Food security

  • Home-delivered meals for certain groups
  • Medicaid MCOs partner with food banks, supermarkets

Employment

  • No Medicaid benefits
  • Some Medicaid plans sponsor GED programs, job training

Challenges in Medicaid – Workforce

  • Medicaid is primary payer of LTSS and HCBS
  • As baby boomers age, need for direct care workers (DCWs) will increase
  • 4.3 million DCWs in 2017

⎻ Estimated 1 million are immigrants

  • BLS estimates workforce will increase by 1.6 million by 2026 but…
  • 7.8 million DCWs will be needed – gap of 1.9 million?
  • Future supply of DCWs uncertain due to several factors

⎻ High average age of current workforce ⎻ Low wages – $11-12 per hour ⎻ Anti-immigrant policies ⎻ High rates of turnover – 40-50%

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Looking Ahead

  • Partial expansion (100% FPL)
  • Block grant waivers
  • Work requirements

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  • Texas v. U.S. (two cases)
  • CMS Medicaid Managed Care Rule
  • Medicare for All/ Medicaid Buy-In
  • Outlook for case management

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/ahip @ahipcoverage AHIP ahip.org

Questions?