YOUR EMPLOYEE ASSISTANCE PROGRAM Understanding your program - - PowerPoint PPT Presentation

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your employee assistance program
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YOUR EMPLOYEE ASSISTANCE PROGRAM Understanding your program - - PowerPoint PPT Presentation

Mar 01, 2024 179 likes •382 views

YOUR EMPLOYEE ASSISTANCE PROGRAM Understanding your program benefits: Employee Assistance Program (EAP) A free service for you and your family WHAT IS AN EMPLOYEE ASSISTANCE PROGRAM (EAP)? At times we all experience challenges at work or at

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YOUR EMPLOYEE ASSISTANCE PROGRAM

Understanding your program benefits:

Employee Assistance

Program (EAP)

A free service for you and your family

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YOUR EMPLOYEE ASSISTANCE PROGRAM

WHAT IS AN EMPLOYEE ASSISTANCE PROGRAM (EAP)?

At times we all experience challenges at work or at home that affect our well-being and make it difficult to concentrate on our daily tasks. An EAP provides short-term counseling and referral services to help you address these challenges.

EAP Services are:

  • Confidential
  • Available around the clock every day of the year
  • Free to employees and their covered dependents
  • Accessible by:

toll-free number: 855-492-3638

  • n-line: http://lifewiseeap.advantageengagement.com

password: SSDwarriors – LiveConnect – Live chat on website – iConnectYou- passcode: 145120 Includes SMS Text, Instant Messaging

  • A counselor will call you back

– Phone and video counseling with a counselor

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YOUR EMPLOYEE ASSISTANCE PROGRAM

WHAT ARE YOUR EAP BENEFITS?

:

  • Assessment with a qualified EAP clinician – up to 6 sessions
  • Short-term counseling with an EAP counselor
  • Referrals to needed community resources
  • Work-life services
  • Mobile app
  • Easy-to-use website
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YOUR EMPLOYEE ASSISTANCE PROGRAM

WHY DO PEOPLE USE THE EAP?

  • Emotional problems
  • Stress
  • Marital or family conflict
  • Drug or alcohol problems
  • Other addictive behaviors
  • Grief
  • Caregiving responsibilities
  • Legal or financial problems
  • Other personal issues
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YOUR EMPLOYEE ASSISTANCE PROGRAM

WHY TO PEOPLE USE LIFE COACHING?

  • 6 sessions over 3-4 months
  • Coaching in areas such as:
  • Navigating life’s transitions,

maximize personal and professional potential, managing stress, managing change, time management skills, performance improvement, work-life balance skills

  • Determine goals, create an

action plan

  • Initial 45-60 minute session

with 30 minute follow up sessions

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YOUR EMPLOYEE ASSISTANCE PROGRAM

ARE ALL SERVICES REALLY CONFIDENTIAL?

Your contact with the EAP is confidential to the fullest degree provided by law.

  • Your employer is never notified of your involvement with

the EAP without your written permission.

  • Confidentiality does not extend

to cases of child or elder abuse; if you are a threat to yourself

  • r others; or if you are under

a court order.

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YOUR EMPLOYEE ASSISTANCE PROGRAM

HOW MUCH DOES IT COST?

Services provided are completely free of charge to you

  • r your family members.
  • The EAP is a short-term benefit with a limited number of

sessions based on the level your employer has selected.

  • If your EAP counselor determines

you need additional counseling services, he or she may refer you to counseling in your community. You would be responsible to pay for these services, but they might be covered or partially covered by medical insurance.

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YOUR EMPLOYEE ASSISTANCE PROGRAM

HOW DO I CONTACT THE EAP FOR COUNSELING?

Our professional counselors are available 24/7, 365 days per year and can be contacted:

  • By telephone using the confidential, toll-free number provided
  • iConnectYou – Mobile App – by phone or video
  • Additionally, counseling sessions can be provided

telephonically or in person with counselors located near your home or office.

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YOUR EMPLOYEE SUPPORT PROGRAM

WHAT ARE EMPLOYEE WORK-LIFE BENEFITS?

Balancing the competing demands of work and family life can be a very difficult and frustrating task. Your employer understands this and has added a new benefit that provides a little extra support to manage life’s frequent challenges.

  • Aware – Mindfulness-Based Stress Reduction
  • Financial Assist
  • Legal Assist
  • Child Care Resource and Referral
  • Elder Care Resource and Referral
  • Daily Living Resource and Referral
  • Work-Life Website
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YOUR EMPLOYEE SUPPORT PROGRAM

WHO PROVIDES CONFIDENTIAL WORK-LIFE SERVICES?

  • Available 24/7 by phone
  • Referral to local providers and national services
  • Comprehensive resource library of materials
  • Easy-to-use website

Our Work-Life Specialists are experts in their field. Each has received specialized training to provide you with the best and most knowledgeable service available.

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YOUR EMPLOYEE SUPPORT PROGRAM

WHAT IS FINANCIAL ASSIST?

  • Unlimited free telephonic consultations with a financial

expert for personal financial budgeting, purchasing a home, saving for retirement, credit debt repayment, money management

  • Wide variety of online resources, articles and 40

calculators, tip sheets, eLearnings, and check lists

  • Advice is objective and pressure-free
  • Comprehensive ID Theft package

Access to free over-the-phone only financial counseling and education on a variety of issues related to consumer debt and budgeting.

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YOUR EMPLOYEE SUPPORT PROGRAM

WHAT IS LEGAL ASSIST?

More than 80% of members requiring legal assistance do not want or need to retain a lawyer. Their concerns can often be resolved through a free telephonic advice service. What is covered?

  • Covered Issues: Family Law, Criminal,

Bankruptcy, Adoption, Elder Care/Wills/Trusts/Estate Planning, Consumer Issues

  • Excluded Issues: Employment as it relates to

employees and family members, one’s own business, class action lawsuits, taxes

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YOUR EMPLOYEE SUPPORT PROGRAM

WHEN WOULD I USE LEGAL TELEPHONIC ADVICE?

  • There is no limit to the number of times you can use the service

for different issues

  • Telephonic attorneys are compensated and cannot

self-refer, so you are assured unbiased advice.

  • Telephonic advice is often immediate
  • Coverage is available in all 50 states

Access to free over-the-phone only legal advice with a qualified attorney for a consultation.

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YOUR EMPLOYEE SUPPORT PROGRAM

WHEN WOULD I USE LEGAL LOCAL REFERRAL SERVICE?

Legal Local Referral Service provides access to qualified legal advice and counsel, either by phone or in person, as determined by your need. Access to a free 30-minute consultation annually with a conveniently located lawyer with the appropriate expertise. Meetings with in-person attorneys are scheduled.

  • Consultation consists of an analysis of the

situation and advice on how to proceed.

  • Receive a 25% discount from

your referred in-person attorney’s hourly fee if you require his or her representation

  • Coverage is available in all 50 states
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YOUR EMPLOYEE ASSISTANCE PROGRAM

WHAT IS CHILD CARE RESOURCE AND REFERRAL?

  • Referrals to local care providers to include family child care,

day care centers, nannies, and babysitters

  • Camps, schools, tutors, recreational

activities, and more

  • Back up care options
  • An online, library of articles and

tip sheets on parenting and raising children

  • All 50 states

Finding care options for children can be a time-consuming and confusing process. Locating providers and then understanding how to assess the care offered can feel genuinely overwhelming.

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YOUR EMPLOYEE ASSISTANCE PROGRAM

WHAT IS ELDER CARE RESOURCE AND REFERRAL?

Serving as a caregiver for an elder family member or friend is not a simple

  • job. Most of us are unprepared for the magnitude of the responsibility and

are unaware of where to turn for assistance and support. .

  • Referrals to local care providers to include housing options,

day care, in-home care, and respite care

  • Referrals to community resources such as meal programs

and transportation

  • Referrals to caregiver support groups
  • An online, comprehensive library of articles

and tip sheets on every aspect of elder caregiving, successful aging, adjusting to retirement, and senior health concerns

  • All 50 states
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YOUR EMPLOYEE ASSISTANCE PROGRAM

DAILY LIVING RESOURCE AND REFERRAL

Your to-do list is long enough already. Our daily living experts can help with research assistance, resources, and referrals for these and

  • ther topics:
  • Referrals to assist with daily living such as

home maintenance, pet care, travel, dining, and entertainment

  • Referrals to community resources such as

churches, government offices, recreation facilities, and volunteer opportunities

  • An online library of resources to include

articles and tip sheets on home repair, disaster preparedness, travel, holiday planning, and more

  • All 50 states
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YOUR EMPLOYEE SUPPORT PROGRAM

DO YOU HAVE QUESTIONS ABOUT EDUCATION RESOURCES?

Whether you are moving to a new community and looking for new schools for your elementary and high school age children or starting the college process with your 17 year old, the choices can be overwhelming. Consultation and Referrals for:

  • Preschools
  • Public and Private Schools K-12
  • Tutors
  • Colleges and Universities
  • Technical Schools
  • Continuing Education
  • Adult Education Classes

and much more

  • All 50 states
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THE EAP IS HERE TO HELP

Call the toll-free number if you need assistance

  • r if you have any questions about your

EAP benefits or work-life support.

TOLL-FREE: 855-492-3238 WEBSITE: http://lifewiseeap.advantageengagement.com PASSWORD: SSDwarriors iConnectYou MOBILE APP: 145120