Difficul Difficult t Discussi Discussion ons with s with Aging - - PowerPoint PPT Presentation

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Difficul Difficult t Discussi Discussion ons with s with Aging - - PowerPoint PPT Presentation

Difficul Difficult t Discussi Discussion ons with s with Aging Parents Aging Parents CONCERN: EMPLOYEE CONCERN: EMPLOYEE ASSISTANCE ASSISTANCE PROGRAM PROGRAM A Benefit for Employees and Families 3 CONCER NCERN: E N: EAP S P Servi


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Difficul Difficult t Discussi Discussion

  • ns with

s with Aging Parents Aging Parents

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SLIDE 2

A Benefit for Employees and Families

CONCERN: EMPLOYEE CONCERN: EMPLOYEE ASSISTANCE ASSISTANCE PROGRAM PROGRAM

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SLIDE 3

CONCER NCERN: E N: EAP S P Servi rvices ces

  • Work/Life Benefits
  • Parenting and Childcare Resources
  • Eldercare Services
  • Financial Counseling
  • Legal Consultations
  • Short Term Counseling
  • Free Confidential – 24/7 800 number answered

“live”

3

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SLIDE 4

Gettin tting S g Started arted

  • Call for an appointment 6:30 AM to 5:00 PM

(Pacific Time) Monday through Friday

  • In crisis situations, call 24/7 for immediate

telephone support

  • For more information
  • Ask your HR/Benefits Department
  • www.concern-eap.com
  • Call CONCERN at (800) 344-4222

4

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Diffi fficul cult D t Disc scuss ussion ions w s with th Aging ing P Paren rents ts

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Goals als

  • Clarify the importance of planning
  • Learn a process for initiating and conducting

a conversation about planning with parents

  • Identify barriers to productive conversations
  • Learn strategies for creating positive

dialogue

  • Gain confidence in your ability to talk with

your parents about their future

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Challe allenges o nges of H Havi ving t ng the e Discus scussion sion

  • Changing roles
  • Avoiding confronting parent’s need for control
  • Understanding parent’s fear of the unknown
  • Fear of parent’s reaction to perceived invasion of

privacy

  • Belief that the parent isn’t capable of making own

decisions

  • Concern that it’s too soon to have the conversation
  • Not knowing what to say or how to say it
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The D e Discussion P cussion Process cess

  • Select time & place
  • Plan the discussion
  • Initiate the conversation
  • Introduce options and

information

  • Listen
  • Respond appropriately
  • Acknowledge positive exchange
  • Follow up
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Barriers Barriers to to Successf Successful ul Communic Communicat atio ion

  • Unsolicited advice
  • Resorting to stereotypes
  • Making assumptions
  • Patronizing
  • Arguing or threatening
  • Withholding information
  • Forcing the subject
  • Not respecting parent’s opinion,

preferences, and decisions

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SLIDE 10

Avoidi

  • iding R

ng Resistanc sistance t e to Planni anning ng

  • Relax
  • Practice what you

want to say

  • Use “I” statements
  • Acknowledge the

difficulty of talking about the future

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SLIDE 11

Specif ecific T ic Topics t pics to Discus scuss

  • Legal
  • Finance
  • Health Care
  • Home Safety
  • Home Support Services
  • Retirement Options
  • Housing
  • Loss
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Questi estions

  • ns
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SLIDE 13

CONCER NCERN: E N: EAP S P Servi rvices ces

The Resilience Hub ™ & Life Adviser

  • Online members exclusive resources center
  • Articles, videos, training courses and more
  • Self-help toolkits, guides and tips
  • Triumph over stress, improve your well being
  • Learn how to manage stress, build resilience and

create positive habits

www.concern-eap.com 800-344-4222