You miss 100 You miss 100 percent of the percent of the shots you - - PDF document

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You miss 100 You miss 100 percent of the percent of the shots you - - PDF document

Sep 28, 2023 127 likes •286 views

You miss 100 You miss 100 percent of the percent of the shots you dont shots you dont take. take. Wayne Gretzky Wayne Gretzky 1 A Bias for Action A Bias for Action Steve Rivkin Senior Fellow, Health

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“You miss 100 percent of the shots you don’t take.”

– Wayne Gretzky

“You miss 100 percent of the shots you don’t take.”

– Wayne Gretzky

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A Bias for Action A Bias for Action

Steve Rivkin

Senior Fellow, Health Communications & Marketing Strategy, Estes Park Institute Managing Partner, Rivkin & Associates LLC

“Management was, is, and always will be the same thing: The art of getting things done.”

– Bob Eccles & Nitin Nohria, Harvard Business School professors

“Management was, is, and always will be the same thing: The art of getting things done.”

– Bob Eccles & Nitin Nohria, Harvard Business School professors

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80% 80% 80% 80% 80% 80%

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The Six-Step Model of Problem Solving The Six-Step Model of Problem Solving

  • 1. Define the problem
  • 2. Analyze potential causes
  • 3. Identify possible solutions
  • 4. Select the best solutions
  • 5. Develop an action plan
  • 6. Implement and evaluate
  • 1. Define the problem
  • 2. Analyze potential causes
  • 3. Identify possible solutions
  • 4. Select the best solutions
  • 5. Develop an action plan
  • 6. Implement and evaluate
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“Make it a habit to be

  • n the lookout for

novel and interesting ideas that others have used successfully. Your idea needs to be

  • riginal only in its

adaptation to the problem you are currently working on.”

– Thomas Edison

“Make it a habit to be

  • n the lookout for

novel and interesting ideas that others have used successfully. Your idea needs to be

  • riginal only in its

adaptation to the problem you are currently working on.”

– Thomas Edison

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Modify Adapt Rearrange Combine Streamline Modify Adapt Rearrange Combine Streamline

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  • Governance & transformation
  • Culture, leadership,

performance

  • Bringing innovations to life
  • Physician leadership
  • Margin improvement
  • Governance & transformation
  • Culture, leadership,

performance

  • Bringing innovations to life
  • Physician leadership
  • Margin improvement
  • Readmissions
  • Post-acute care
  • Patient-centric care
  • Non-physician practitioners
  • New rules & regulations
  • Readmissions
  • Post-acute care
  • Patient-centric care
  • Non-physician practitioners
  • New rules & regulations
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_________________________ Kotter’s 8-Step Model for Change _________________________ _________________________ Kotter’s 8-Step Model for Change _________________________

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Getting the Best from your Task Force. Getting the Best from your Task Force.

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  • 1. Keep it small – under 8.
  • 2. No formal chartering process.
  • 3. Seniority of members should be

proportional to the importance of the problem.

  • 4. Clearly define one task or goal.
  • 1. Keep it small – under 8.
  • 2. No formal chartering process.
  • 3. Seniority of members should be

proportional to the importance of the problem.

  • 4. Clearly define one task or goal.
The Six-Step Model of

Your Task Force

  • 5. Emphasize the “action” in an

action plan.

  • 6. Limit the duration. (Establish a

clear end date.)

  • 7. Follow-up should be swift.
  • 8. Documentation should be

informal.

  • 5. Emphasize the “action” in an

action plan.

  • 6. Limit the duration. (Establish a

clear end date.)

  • 7. Follow-up should be swift.
  • 8. Documentation should be

informal.

The Six-Step Model of

Your Task Force (continued)

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Caveat:

The best strategic idea is useless if it cannot be implemented tactically.

Caveat:

The best strategic idea is useless if it cannot be implemented tactically.

Caveat:

Inspiration is Perishable.

Caveat:

Inspiration is Perishable.

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Caveat:

Don’t Confuse Enthusiasm w ith Priority.

Caveat:

Don’t Confuse Enthusiasm w ith Priority.

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“Keeping an open mind is a virtue, but not so open that your brains fall out.”

  • - Bertrand Russell,

British philosopher and historian (1872-1970)

“Keeping an open mind is a virtue, but not so open that your brains fall out.”

  • - Bertrand Russell,

British philosopher and historian (1872-1970)

We Agree

  • n a Good Idea...

We Agree

  • n a Good Idea...
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“When anything is being accomplished, it is being done, I have learned, by a monomaniac with a mission.”

  • - Peter Drucker

author, management guru

“When anything is being accomplished, it is being done, I have learned, by a monomaniac with a mission.”

  • - Peter Drucker

author, management guru

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