Workplace Accidents How They Can Haemorrhage Money Ian Dunsford Team Leader and Health & Safety Consultant
WHO WE ARE Established 2003, strong family values ● Backed by ex-enforcement officers, and industry specialists. ● 20+ consultants ● No nonsense realistic approach ● Designers and owners of Safety Cloud ● Safety Cloud and Safety Plus ● GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
WHAT ARE WE GOING TO COVER? Accident ● investigation Why bother? ● Blind spots ● The 4 stages ● GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
WHY BOTHER? F ind out what ● happened Try and prevent it ● from happening again Get information to ● determine if reportable Help reduce insurance ● and other costs Part of the “check” and ● “act” stages of safety management GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
SENTENCING GUIDELINES GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
FOUR MAIN STAGES l o r s s s s t u u n u u p p o p p n m m c m m o n k e e e e i o t s t t t t a i i e e e e t m r u a u u u e d m r g g g g l o n b n n n n r f a a o o o o o n n t c f c c n c o i i n u e a i m m m m i t s h l a P g u u u u t y t n s n l l f l n l e u u u u i i e e r s o t b b b b r m e n y i u i i i t i h e t t l t t c e a s s s s s t d a A l a e n e e e p I G A e V V V V m m I 1 1 2 2 3 3 4 4 GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
INITIAL INVESTIGATION Immediate First steps 1. Ensure that the 1. Preserve the area is safe scene 2. First aid and/or 2. Identify witnesses ambulance 3. Take photographs GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
I keep six honest serving-men (Tiey taught me all I knew); Tieir names are What and Why and When And How and Where and Who. GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
GATHER INFORMATION GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
GATHER INFORMATION Where, when, 01 Keep an open mind ● who? ● Key equipment, chain of events 02 How? (up to and following), position of controls, etc. What was being 03 ● Describe the task done at the time? GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
GATHER INFORMATION Anything unusual ● New task/equipment 04 or different? ● Breakdown New staff member? ● Adequate SSoW 05 ● Did SSoW cover all or supervision? steps? What were the ● Get a good description. 06 Might not initially know. injuries/ill health? ● GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
GATHER INFORMATION Contact with dangerous How did the ● 07 injuries come to parts? happen? ● Hit by vehicle? Was it reasonably ● Was the risk 08 foreseeable? known/covered in risk assessments? ● Was it communicated Was how the work ● Targets. 09 Supervision arranged a factor? ● GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
GATHER INFORMATION Was maintenance ● LOLER? 10 and cleaning OK? ● Housekeeping? Were competent ● Trained? 11 and suitable Young person? ● people being used? Blindspots? ● Did the layout 12 ● Not enough room for contribute? machinery? GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
GATHER INFORMATION ● Heavy, awkward, hot, Nature or shape 13 etc? of materials Poisonous, toxic, etc? ● Any difficulties Design issues ● 14 using plant or Control layout ● equipment? ● Guarding Was safety 15 LEV equipment ● suitable? ● PPE ● Weather 16 ● Staff arguments Any other factors? Defective supplies ● GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
Fatality, major injuries Other RIDDOR Trends GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
ANALYSE THE INFORMATION ● What happened and why? ● How do you do that? ● The “five whys” ● Fault-tree analysis ● Use checklists or investigation packs GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
ANALYSE THE INFORMATION John breaks his leg John is in loading bay John is hit by forklift Getting some goods Blind spot Horn not used GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
ANALYSE THE INFORMATION Keep a record of immediate causes ● Work to identify underlying and root ● causes There is usually a root cause. ● Avoid the temptation to jump straight to saying that it’s the injured person’s, or the person driving the forklift’s fault. GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
HUMAN ERROR GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
IDENTIFY SUITABLE RISK CONTROL MEASURES ● Usually a root cause ● Lack of training ● A decision not to prioritise an issue ● Should lead to actions GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
IDENTIFY SUITABLE RISK CONTROL MEASURES GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
HOW TO CHOOSE Hierarchy of control ● Reasonably ● practicable Quick wins ● What the inspector ● has suggested (or even required) GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
ACTION PLAN AND IMPLEMENTATION Involve investigation Some actions may be ● ● team and present to temporary senior manager(s) Priorities may change ● Keep a record due to availability of ● Target dates and owners resources ● May develop as the Review progress ● ● investigation develops regularly Actions should be about Review risk assessments ● ● improving outcomes accordingly GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
Q&A Do you have any questions for us? GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
Do you need help? Gap Analysis ● Safety Cloud Software ● Consultancy Support ● Specialist support - asbestos, DSEAR, legionella ● Training ● GAME CHANGING OUTCOMES | CUT COSTS | SAVE TIME | REDUCE RISK | ENGAGE EMPLOYEES
Questions or need more help? Webinar series offer: New Safety Cloud and Safety Plus customers receive 2 months free software use for contracts that start in May and June 2020!
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