MIRAN GRUJIC WHO DROPPED AND MADE YOU THE VOICE FOR ALL USERS!
MIRAN GRUJIC - JUNKANT USER EXPERIENCE ‣ Non-Profits ‣ Governments ‣ Etc ‣ Associations
WE ARE GOING TO EXPLORE THEORIES AND THOUGHTS WARNING!
NEW USERS
HAPPY USERS
NOT HAPPY AT ALL!!!
ORG HIERARCHY
ORG HIERARCHY YOU ARE HERE
ORG HIERARCHY YOUR BOSS OR MANAGER
FIRST INSTINCT ‣ React! ‣ The problem becomes a top priority. ‣ Fix the problem right away! WHAT ABOUT THE OTHER USERS?
WE FIXED THE PROBLEM!
DID WE CREATE MORE PROBLEMS FOR NON-VOCAL USERS?
PROCESS + CREATIVE + TECH TRIANGLES!
PROCESS ‣ User Experience ‣ Research ‣ Journey Map
CREATIVE ‣ Brainstorm ‣ Sketches ‣ Style Tiles
TECHNOLOGY ‣ Content Management System ‣ Apache vs Nginx ‣ Native vs Web
USER INTERFACE ‣ Combine research with creativity to define the final UI for our users ‣ Concept presentation and justification
DESIGN FEASIBILITY ‣ Is the final design achievable with the chosen technology? ‣ Iterate the design based on team feedback ‣ Build sites and apps faster by identifying hurdles early on
OPTIMAL TECHNOLOGY ‣ Why did we choose Drupal over other CMS? ‣ Are we theming the site with CSS or SCSS? ‣ Competitive analysis of each technology
UX SWADDLE ‣ Each team brings a unique perspective to the process ‣ Promote teams to work closely together on projects instead of on their own ‣ Faster decision making
THE USER STAKEHOLDER
PLEASE REMEMBER TO DOCUMENT EVERYTHING
WHO IS OUR TARGET AUDIENCE? WHY DID WE CHOOSE DRUPAL? DO WE HAVE A PATTERN LIBRARY? CAN WE CHANGE THE SITE COLORS?
THE STRATEGY IS TO HAVE IT IN WRITING AND NOT RELY ON MEMORIES
THANKS!
#HIREMIRAN
QUESTIONS?
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