What the New NPIs Mean to Me 2018 TACAA Conference May 10, 2018 Who - - PowerPoint PPT Presentation

What the New NPIs Mean to Me

2018 TACAA Conference May 10, 2018

Who here is:

 Frontline Staff?  Caseworker?  CSBG Manager?

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What you do is important

Community Needs Assessment

• Every 3 Years

Strategic Plan

• Every 5 Years

Community Action Plan

• Every Year

CSBG State Plan

• Every 2 Years

CSBG Annual Report

• Every Year

Congressional Report

• Community Level

Module 3 Module 3

• Individual and

Family Level

Module 4 Module 4

Community Level Strategies and Individual/Family Level Services

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Community Condition/ Issue

(CNA)

Community Level Outcome

(reported in Module 3)

Individual/Family Outcome

(reported in Module 4)

Our community lacks living wage jobs. Increased living wage jobs in community. Increased # of participants who attained living wage positions. There is a need for more affordable housing. More affordable housing units available in community. Increased # of participants who obtained permanent, affordable housing. Our school district has low high school graduation rates among students with low‐ incomes Increased high school graduation rate for students with low‐ incomes. Increased # of participants graduating from high school.

How Your Agency Tells the Story

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What is Success? Tell us one of your client success stories. Tell us a successful case management strategy. Name an innovative way you’ve connected clients to a living wage job.

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The 5 Whys

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Why 5

The vehicle was not maintained according to the recommended service schedule.

Why 4

The alternator belt was well beyond its useful service life and not replaced.

Why 3

The alternator belt has broken.

Why 2

The alternator is not functioning.

Why 1

The battery is dead.

Problem Statement: The vehicle will not start.

Statement: Transitioning people out of poverty

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Why 5

We cultivate relationships with each client.

Why 4

We identify clients who are committed.

Why 3

We get the word out to potential clients and partners.

Why 2

We actively seek partners and referral resources.

Why 1

We go out into our community.

The 5 Whys

Same services, different numbers

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Services

Outputs SRVs Outcomes SRVs FNPIs

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What programs and funding do you use?

What services do you provide?

What difference did it make?

Does the service provided:

 continue to require dependency on the CAA

• r

 result in the client moving forward independently of the CAA

Output or Outcome

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The outcomes tell the story of

• ur clients, the impact of the

CSBG network in the community.

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Full Thriving ¾ Stable ½ Safe ¼ Vulnerable Empty In‐Crisis

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OUTCOME MATRIX

Benchmark Employment Outcomes Education Income Outcomes Housing Outcomes Health/ Behavioral Outcomes Job Skills/Certs Outcomes GED/College Outcomes Thriving FT employed at living wage or higher, with benefits Certification or license from a 2‐3 year program Post‐secondary degree: Masters or Doctorate Purchased a home Own Home Live independently; Health insurance with low co‐pay; in good health; foods of choice Certification or license from a training program of 3 years or longer Post secondary degree: Bachelors Has savings to purchase an asset Housing of choice Safe FT employed above minimum wage Certification or license from a training program of 1 years Post‐secondary degree: Associates Increases savings/IDA Living in non‐ subsidized house Maintain independence with some private or Affordable Care Act health insurance; in good health; adequate food sources Post High School credits, vocational or tech training Opens a savings account or IDA Living in non‐ subsidized rental Stable FT employed at minimum wage with benefits Certification or license from a less than 1 year program High School Diploma Able to maintain capacity to meet basic needs for 90 days Safe/secure housing: Section 8, subsidized housing, public housing Dependent on subsidized medical care or health insurance; managed health; federal food benefits (SNAP) FT employed w/o benefits GED/ABE certification Safe/secure living with

• thers

Prevention Line

Vulnerable PT employed at minimum wage with benefits Has limited marketable skills Reading, writing, basic math skills present and no HS diploma or GED Unable to meet basic living expenses Inefficient/unhealthy home Limited access to healthcare; chronic medical issues; frequently needs food assistance Safe/secure transitional housing PT employed at minimum wage w/o benefits Poor credit Temporarily living with others Shelter In‐Crisis Unemployed with work history or skills Has no marketable skills Reading, writing, basic math skills absent and no HS diploma Unable to meet basic living expenses, poor credit Notice of foreclosure No access to healthcare; untreated chronic medical issues; need food‐ primarily obtained thru food pantries Substandard/unsafe home/rental Unemployed with no work history or skills No income and poor credit Homeless

 How did you get into community

action?

Client on Empty Story

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OUTCOME MATRIX

Benchmark Employment Outcomes Education Income Outcomes Housing Outcomes Health/ Behavioral Outcomes Job Skills/Certs Outcomes GED/College Outcomes Thriving FT employed at living wage or higher, with benefits Certification or license from a 2‐3 year program Post‐secondary degree: Masters or Doctorate Purchased a home Own Home Live independently; Health insurance with low co‐pay; in good health; foods of choice Certification or license from a training program of 3 years or longer Post secondary degree: Bachelors Has savings to purchase an asset Housing of choice Safe FT employed above minimum wage Certification or license from a training program of 1 years Post‐secondary degree: Associates Increases savings/IDA Living in non‐ subsidized house Maintain independence with some private or Affordable Care Act health insurance; in good health; adequate food sources Post High School credits, vocational or tech training Opens a savings account or IDA Living in non‐ subsidized rental Stable FT employed at minimum wage with benefits Certification or license from a less than 1 year program High School Diploma Able to maintain capacity to meet basic needs for 90 days Safe/secure housing: Section 8, subsidized housing, public housing Dependent on subsidized medical care or health insurance; managed health; federal food benefits (SNAP) FT employed w/o benefits GED/ABE certification Safe/secure living with

• thers

Prevention Line

Vulnerable PT employed at minimum wage with benefits Has limited marketable skills Reading, writing, basic math skills present and no HS diploma or GED Unable to meet basic living expenses Inefficient/unhealthy home Limited access to healthcare; chronic medical issues; frequently needs food assistance Safe/secure transitional housing PT employed at minimum wage w/o benefits Poor credit Temporarily living with others Shelter In‐Crisis Unemployed with work history or skills Has no marketable skills Reading, writing, basic math skills absent and no HS diploma Unable to meet basic living expenses, poor credit Notice of foreclosure No access to healthcare; untreated chronic medical issues; need food‐ primarily obtained thru food pantries Substandard/unsafe home/rental Unemployed with no work history or skills No income and poor credit Homeless

 Read through the SRVs and

note the ones you deliver

 Now compare SRV domain to

the matching FNPI domain

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Take Some Time

• Note which SRVs produce an outcome

 Share and discuss

Handouts:

• Client Scenarios
• Module 4 Instruction Guide

In groups of 4, read client scenarios and identify SRVs and FNPIs to report

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Let’s

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TEXAS DEPARTMENT OF HOUSING AND COMMUNITY AFFAIRS 221 E. 11th Street, Austin, TX 78701 P.O. Box 13941, Austin, TX 78711‐3941

Contact Information

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Karen Keith karen.keith@tdhca.state.tx.us 512‐475‐0471 Laura Saintey laura.saintey@tdhca.state.tx.us 512‐475‐3854