What is Connect to Support Hampshire? A website that connects people - - PowerPoint PPT Presentation

What is Connect to Support Hampshire?

A website that connects people to support and places within communities to help them keep independent and well for longer

The vision for Adults Health and Care

‘To help people to live long, healthy and happy lives, with the maximum possible independence’

• Connecting people with their community
• To remain fit and well
• Supporting people to make informed choices
• Helping people to stay in their own homes

Connect To Support Hampshire

Play stakeholder video

Refresher - Why we developed Connect to Support Hampshire

• Legal - Obligation under the Care Act to provide information

and advice to all residents

• Quality information online - Building on the success and

reputation of our Guides

• Empowering - Supporting people with care and support

needs to find their own solutions

• Choice - Information on services and activities gathered from

voluntary sector, HCC staff and health – still evolving

Who is it for?

Primarily for Hampshire Residents (18+) – Self service,

search for local services, meet health & wellbeing aspirations using information & advice online

HCC Adult Services Practitioners – to deliver strengths

based approach

HCC Contact Centre – to advise using authoritative sources,

channel shift to online

Partners – to signpost to information & advice and service

directory e.g. GPs, Police, HFRS, Hospitals, CCGs, Libraries, District and Borough Councils, community and voluntary sector

What you can find

Signposting tool:

• Information and advice on a range of topics (editorial

contained in both Guides)

• Community directory – Over a 1,000 local services and

activities as well as national charities and helplines

• Directories listing care homes and home care agencies
• New Information Finder

The App

FREE TO DOWNLOAD

What does the App look like?

What does the App look like?

What does the App look like?... continued

What it is not

• Yellow pages
• E.volve
• No retail businesses (unless non-profit).

What it is

• Low cost or no cost community services, support and activities.

National charities and helplines.

• Intended as a ‘signposting’ tool.
• Points to ‘source’ of information or umbrella organisation

(provider, venue) wherever possible.

X

Community directory:

Using Connect to Support Hampshire Group activity

John

John is 79. He moved to the village of Crondall, in Hart, from London 10 years ago. Not long after moving, John’s wife became ill and he spent most of his time looking after her. His wife died a year ago and he has no family in the area; his three children and grandchildren live in

• London. He is still fairly fit and mobile for his age but does not drive any
• more. He does not use a computer.

John used to be very sociable and he loves sport and the

• theatre. Having been a full-time carer for so long, John tells you that he

now has no social life or friends. He only goes out to buy food for

• himself. He is feeling very lonely and isolated.

Using Connect to Support Hampshire, what suggestions can you make to John that may help him to tackle his loneliness?

Some suggestions for John (this is not an exhaustive list)….

• A. Information and advice pages
• Later life / older people
• Getting out and about section

NB – John could be given of A Guide to Better Care and Support

• B. Community Directory

In Crondall (Search by “Crondall” in search bar)

• Crondall Bowls Club
• Crondall Entertainers

In Odiham (search “Odiham” in search bar)

• Odiham Cottage Hospital – Monday lunch club –

(voluntary transport may be available)

• The Cross Barn, Odiham (5 miles) – a number of

activities including lunch club and theatre nights (NT Live screenings and live performances)

Category search - lunch clubs /Hart

• Brendoncare – Fleet and Crookham Welcome Club –

every Wed 2pm – 4pm (3.2 miles)

• Brendoncare - Thursday Lunch Club – Church

Crookham

• Brendoncare – Fleet pub club - Tuesday
• Brendoncare Club Hampshire – Weekend Club –

Fleet, Saturday mornings

Transport Community transport Crondall and Ewshot Neighbourcare Public transport - 410 bus (need to go early morning and not return till late afternoon)

Category search – social groups / Hart

• Contact the Elderly – monthly tea and friendship

group in Farnham (transport arranged)

• Church Crookham and Fleet Men’s Shed
• Church Crookham Players (2.6 miles away)
• Zebon Copse Centre, Church Crookham – Monday

night Bridge Club

• Fleet social club (5 miles away)

a

Category search – Befriending services

• Call in Time – AgeUK
• Independent Age
• The Silver Line

Category search – Community Centres The Harlington and Ancells Farm community centres, Fleet – lots of activities Category search – Sports/Exercise Walking Football United – Clubs in Fleet and Alton Walking for Health – Hart Health Walks Hart Leisure Centre

Help to get online

• (Via information page)Farnham Library ‘digital buddy

scheme’. Transport via Crondall and Ewshot link (found on community transport page)

• (Via community directory search) Hart Voluntary Action –
• ne to one IT support – tue, wed and thur 10.00 to 13.00

in Fleet. 410 bus (but needs to stay in Fleet till late afternoon)

• Average hits on the site now at 10,000 a month – with over

18,000 hits in December alone!

• 30% of all GP practices are engaging and using CTSH
• 365,000 people reached weekly via radio advertising
• CTSH App launched FIRST of its kind in the country
• Joint leaflet drop with HFRS for over 65’s – 350,000

households

• 60,000 pharmacy bags sent to 60

pharmacies

Outstanding progress – the numbers

• Working with Portsmouth City Council to onboard

community directories, Southampton City Council keen to do the same

• Integrated CTSH in NHS 111 service directory
• Development of information on CTSH with District and

Borough Council housing and wellbeing teams

• Part of Hampshire Constabulary Safe at home

promotion to 8,000 households

• 1600 Hampshire Fire and Rescue

staff engaged

Outstanding progress – the partners

‘Like us on Facebook’ Connect to Support Hampshire

What’s on Hantsweb

www.hants.gov.uk/adultsocialcare Information about Council provided and commissioned services, e.g.:

• Eligibility
• Paying for care
• HCC care homes
• HCC Day Services
• Client Affairs service
• Statutory advocacy (IMCA and Care

Act)

• Carers assessment and Take a Break
• Meals on Wheels
• Dementia Adviser Service
• Balance classes
• HCC teams (OT/Sensory)
• Adult Services Publications

What’s on Connect

www.connecttosupporthampshire.org.uk

Care and support information for ALL Hampshire residents:

• Information and advice pages on:

Health and wellbeing; Care homes and housing options; Managing at home; Equipment; Getting out and about; Conditions and disabilities; Money matters; Carers; Advocacy and Powers of Attorney; Protection from abuse

• Community directory – local activities

and services, national helplines and charities

• Directory of care homes in Hampshire
• Directory of home care agencies

covering Hampshire

• New Information Finder

Vs.

Can you help to promote?

• Leaflets
• Posters
• Bespoke 121 / team demonstrations with

your organisation/ group

• Community events
• Other multi-agency meetings and events

Please let us know

Play Glenda’s story

Keep in touch

Louise Fagan Engagement Team Manager Adults’ Health and Care Hampshire County Council Louise.fagan@hants.gov.uk Brenda Pullen Engagement Officer Adults’ Health and Care Brenda.pullen@hants.gov.uk