What is Connect to Support Hampshire? A website that connects people to support and places within communities to help them keep independent and well for longer
The vision for Adults Health and Care ‘To help people to live long, healthy and happy lives, with the maximum possible independence’ • Connecting people with their community • To remain fit and well • Supporting people to make informed choices • Helping people to stay in their own homes Connect To Support Hampshire
Play stakeholder video
Refresher - Why we developed Connect to Support Hampshire • Legal - Obligation under the Care Act to provide information and advice to all residents • Quality information online - Building on the success and reputation of our Guides • Empowering - Supporting people with care and support needs to find their own solutions • Choice - Information on services and activities gathered from voluntary sector, HCC staff and health – still evolving
Who is it for? Primarily for Hampshire Residents (18+) – Self service, search for local services, meet health & wellbeing aspirations using information & advice online HCC Adult Services Practitioners – to deliver strengths based approach HCC Contact Centre – to advise using authoritative sources, channel shift to online Partners – to signpost to information & advice and service directory e.g. GPs, Police, HFRS, Hospitals, CCGs, Libraries, District and Borough Councils, community and voluntary sector
What you can find Signposting tool: • Information and advice on a range of topics (editorial contained in both Guides) • Community directory – Over a 1,000 local services and activities as well as national charities and helplines • Directories listing care homes and home care agencies • New Information Finder
The App FREE TO DOWNLOAD
What does the App look like?
What does the App look like?
What does the App look like?... continued
Community directory: What it is not X • Yellow pages • E.volve • No retail businesses (unless non-profit). What it is • Low cost or no cost community services, support and activities. National charities and helplines. • Intended as a ‘signposting’ tool. • Points to ‘source’ of information or umbrella organisation (provider, venue) wherever possible.
Using Connect to Support Hampshire Group activity
John John is 79. He moved to the village of Crondall, in Hart, from London 10 years ago. Not long after moving, John’s wife became ill and he spent most of his time looking after her. His wife died a year ago and he has no family in the area; his three children and grandchildren live in London. He is still fairly fit and mobile for his age but does not drive any more. He does not use a computer. John used to be very sociable and he loves sport and the theatre. Having been a full-time carer for so long, John tells you that he now has no social life or friends. He only goes out to buy food for himself. He is feeling very lonely and isolated. Using Connect to Support Hampshire , what suggestions can you make to John that may help him to tackle his loneliness?
Some suggestions for John (this is not an exhaustive list)…. A. Information and advice pages • Later life / older people • Getting out and about section NB – John could be given of A Guide to Better Care and Support
B. Community Directory In Crondall (Search by “Crondall” in search bar) • Crondall Bowls Club • Crondall Entertainers In Odiham (search “ Odiham ” in search bar) • Odiham Cottage Hospital – Monday lunch club – (voluntary transport may be available) • The Cross Barn, Odiham (5 miles) – a number of activities including lunch club and theatre nights (NT Live screenings and live performances)
Category search - lunch clubs /Hart • Brendoncare – Fleet and Crookham Welcome Club – every Wed 2pm – 4pm (3.2 miles) • Brendoncare - Thursday Lunch Club – Church Crookham • Brendoncare – Fleet pub club - Tuesday • Brendoncare Club Hampshire – Weekend Club – Fleet, Saturday mornings Transport Community transport Crondall and Ewshot Neighbourcare Public transport - 410 bus (need to go early morning and not return till late afternoon)
Category search – social groups / Hart • Contact the Elderly – monthly tea and friendship group in Farnham (transport arranged) • Church Crookham and Fleet Men’s Shed • Church Crookham Players (2.6 miles away) • Zebon Copse Centre, Church Crookham – Monday night Bridge Club • Fleet social club (5 miles away) a Category search – Befriending services • Call in Time – AgeUK • Independent Age • The Silver Line
Category search – Community Centres The Harlington and Ancells Farm community centres, Fleet – lots of activities Category search – Sports/Exercise Walking Football United – Clubs in Fleet and Alton Walking for Health – Hart Health Walks Hart Leisure Centre
Help to get online • (Via information page)Farnham Library ‘digital buddy scheme’ . Transport via Crondall and Ewshot link (found on community transport page) • (Via community directory search) Hart Voluntary Action – one to one IT support – tue, wed and thur 10.00 to 13.00 in Fleet. 410 bus (but needs to stay in Fleet till late afternoon)
Outstanding progress – the numbers • Average hits on the site now at 10,000 a month – with over 18,000 hits in December alone! • 30% of all GP practices are engaging and using CTSH • 365,000 people reached weekly via radio advertising • CTSH App launched FIRST of its kind in the country • Joint leaflet drop with HFRS for over 65’s – 350,000 households • 60,000 pharmacy bags sent to 60 pharmacies
Outstanding progress – the partners • Working with Portsmouth City Council to onboard community directories, Southampton City Council keen to do the same • Integrated CTSH in NHS 111 service directory • Development of information on CTSH with District and Borough Council housing and wellbeing teams • Part of Hampshire Constabulary Safe at home promotion to 8,000 households • 1600 Hampshire Fire and Rescue staff engaged
‘Like us on Facebook’ Connect to Support Hampshire
What’s on Connect What’s on Hantsweb www.connecttosupporthampshire.org.uk www.hants.gov.uk/adultsocialcare Care and support information for ALL Information about Council provided and Hampshire residents: commissioned services, e.g.: • Eligibility • Information and advice pages on: • Paying for care Health and wellbeing; Care homes and Vs. • HCC care homes housing options; Managing at home; Equipment; Getting out and about; • HCC Day Services Conditions and disabilities; Money matters; • Client Affairs service Carers; Advocacy and Powers of Attorney; Protection from abuse • Statutory advocacy (IMCA and Care • Community directory – local activities Act) and services, national helplines and • Carers assessment and Take a Break charities • Meals on Wheels • Directory of care homes in Hampshire • Dementia Adviser Service • Directory of home care agencies • Balance classes covering Hampshire • HCC teams (OT/Sensory) • New Information Finder • Adult Services Publications
Can you help to promote? • Leaflets • Posters • Bespoke 121 / team demonstrations with your organisation/ group • Community events • Other multi-agency meetings and events Please let us know
Play Glenda’s story
Keep in touch Louise Fagan Engagement Team Manager Adults’ Health and Care Hampshire County Council Louise.fagan@hants.gov.uk Brenda Pullen Engagement Officer Adults’ Health and Care Brenda.pullen@hants.gov.uk
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