What 500+ Clients Have Taught Us (Presented to the Ames IT - - PowerPoint PPT Presentation

what 500 clients have taught us
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What 500+ Clients Have Taught Us (Presented to the Ames IT - - PowerPoint PPT Presentation

What 500+ Clients Have Taught Us (Presented to the Ames IT Collaborative on 2/13/14) Peter J. Hanson, CTO /Plan /About Us We Build Software Est. 1995 Virtual Growing Our engineers trying to design /Clients (some) /Tech (some) /Tech (some)


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What 500+ Clients Have Taught Us

(Presented to the Ames IT Collaborative on 2/13/14)

Peter J. Hanson, CTO

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/Plan

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We Build Software

  • Est. 1995

Virtual Growing

Our engineers trying to design

/About Us

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SLIDE 4

/Clients (some)

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SLIDE 5

/Tech (some)

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/Tech (some)

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/Teachings/KnowThyCustomer

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/Teachings/KnowThyCustomer

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/Teachings/Process

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Source: www.cprime.com

/Teachings/Process

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/Teachings/Pictures

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/Teachings/Pictures

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/Teachings/Pictures

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SLIDE 14

/Teachings/Pictures

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/Teachings/Pictures

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type “programmer” in google image search

/Teachings/[forthcoming]

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/Teachings/[forthcoming]

type “programming” in google image search

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It’s not:

  • An “Army of One”
  • The code

It is:

  • A collaborative effort
  • Software that helps people

/Teachings/[forthcoming]

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/Teachings/communication

type “communication” in google image search

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Sources: www.nextiva.com www.guerrillaonline.com www.atlassian.com www.thevarguy.com

/Teachings/communication

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/Teachings/communication

Source: www.ecommercesystems.com

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Source: www.dawnofthenewage.com

/Teachings/communication

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/Teachings/communication

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/Teachings/Iron Triangle

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/Teachings/Iron Triangle

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/Teachings/Iron Triangle

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/Teachings/Agreements

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/Teachings/Decision Strategy

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  • Focus

Customer Happiness

  • How

Know Thy Customer Adapt to Everything Communicate Have Perspective

/Teachings/Distilled

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What didn’t make the list, which you thought would be on there? Please think of 3+ things. AND/OR… What would be on your list? Please think of 3+ things. Please take 120 seconds to make your list.

/Questions

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A million thanks if you’d email, anonymously or not as you wish, your thoughts to me. (peter@upandrunning.com) What I will do with them: Learn something. Compile the list. Email it out to the Ames IT Collaborative list (and you if you haven’t joined the Meetup group…yet)

/Action

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Questions Comments

STONES?

/Logout