WHY ARE CLIENTS WHY ARE CLIENTS SCARED OF DRUPAL? SCARED OF - - PDF document

WHY ARE CLIENTS WHY ARE CLIENTS SCARED OF DRUPAL? SCARED OF DRUPAL?

How to Make Clients Feel as Comfortable as a Warm Fuzzy Blanket http://2015.midcamp.org/session-proposal/why-are- clients-scared-drupal-how-make-clients-feel-comfortable- warm-fuzzy-blanket MIDCAMP 2015 MIDCAMP 2015 #MIDCAMP #MIDCAMP

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KELLY KELLY TETTERTON TETTERTON

@KELLYT @KELLYT DIRECTOR OF WEB EXPERIENCE, CLARITY PARTNERS DIRECTOR OF WEB EXPERIENCE, CLARITY PARTNERS K.TETTERTON@CLARITYPARTNERS.COM K.TETTERTON@CLARITYPARTNERS.COM HTTP://WWW.CLARITYPARTNERS.COM/ HTTP://WWW.CLARITYPARTNERS.COM/

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A LITTLE BIT ABOUT ME... A LITTLE BIT ABOUT ME...

Started as a ColdFusion developer Moved into multiple CMS implementations Drupal: 2007 (D5)

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SO I’VE SEEN A LOT OF FEAR (AND SO I’VE SEEN A LOT OF FEAR (AND ANGER) IN MY TIME… ANGER) IN MY TIME…

Fear of change in general Fear of new tech Fear of new responsibilities Fear of failure ...And you don't know when it might surface, either...

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TECHNOLOGIST = TECHNOLOGIST = PROJECT/CLIENT THERAPIST PROJECT/CLIENT THERAPIST

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DRUPAL CAN BE REALLY SCARY DRUPAL CAN BE REALLY SCARY FOR PEOPLE… FOR PEOPLE…

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SO WHAT ARE THE FEARS? SO WHAT ARE THE FEARS?

What’s with the name? So what company supports it? Oracle? Microsoft? What is open source, even? sounds like hippie stuff… You get what you pay for, right? Wait, how does this even work? Security??? Fear of upgrades / loss of support What do I do with all this stuff? where do I even start?

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YOU NEED TO HAVE YOU NEED TO HAVE SOME TOOLS READY… SOME TOOLS READY…

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WHAT’S WITH THE NAME? WHAT’S WITH THE NAME?

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THE NAME DOESN'T MATTER THE NAME DOESN'T MATTER

It's been around longer than you think It's supported by thousands of developers around the world! It's going to solve your problems

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SO WHAT COMPANY SUPPORTS SO WHAT COMPANY SUPPORTS IT? ORACLE? MICROSOFT? IT? ORACLE? MICROSOFT?

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YOU HAVE CHOICE YOU HAVE CHOICE

There is commercial support if needed There are consultants and free-lancers available Or you can take it in-house

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WHAT IS OPEN SOURCE, EVEN? WHAT IS OPEN SOURCE, EVEN? SOUNDS LIKE HIPPIE STUFF… SOUNDS LIKE HIPPIE STUFF…

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OPEN SOURCE COMMUNITIES ARE OPEN SOURCE COMMUNITIES ARE LARGE, BUT DISCIPLINED LARGE, BUT DISCIPLINED

Coding guidelines Peer review

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YOU GET WHAT YOU PAY FOR, YOU GET WHAT YOU PAY FOR, RIGHT? RIGHT?

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WELL, YES YOU DO ACTUALLY WELL, YES YOU DO ACTUALLY

Software is free You pay for expertise and creativity

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WAIT, HOW DOES THIS EVEN WAIT, HOW DOES THIS EVEN WORK? WORK?

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WITH THE RIGHT MATERIALS, YOU WITH THE RIGHT MATERIALS, YOU CAN BUILD ANYTHING CAN BUILD ANYTHING

Explain the module approach Detail out the modules you'll use

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SECURITY??? SECURITY???

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MULTIPLE APPROACHES MULTIPLE APPROACHES

Security is always an issue, regardless of software Drupal community can respond quickly -- and has Regular updates are part of the process (and you get notified) Detailed best practices on how to code: https://www.drupal.org/writing-secure-code

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FEAR OF UPGRADES / LOSS OF FEAR OF UPGRADES / LOSS OF SUPPORT SUPPORT

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YOU ARE NOT ALONE YOU ARE NOT ALONE

Upgrades: yes, Drupal upgrades on a regular basis Upgrades: no, there isn’t a straight migration path But the timeline is in your favor -- D7 is likely to be supported for 5-7 years

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WHAT DO I DO WITH ALL THIS WHAT DO I DO WITH ALL THIS STUFF? WHERE DO I EVEN START? STUFF? WHERE DO I EVEN START?

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GET THEM FROM POINT A TO GET THEM FROM POINT A TO POINT B... POINT B...

Explain the process -- both during and after the project Admin tools: make them friendly! only show people what they need to see Tell a story -- where they are the hero

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READY FOR MY DRUPAL READY FOR MY DRUPAL WEBSITE... WEBSITE...

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QUESTIONS? QUESTIONS?

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SPRINT SUNDAY 09:00-17:00 SPRINT SUNDAY 09:00-17:00 THE NERDERY, 300 N ELIZABETH THE NERDERY, 300 N ELIZABETH ST., SUITE 500C ST., SUITE 500C HTTP://2015.MIDCAMP.ORG/SCH HTTP://2015.MIDCAMP.ORG/SCH EDULE EDULE

LEARN THROUGH LEARN THROUGH CONTRIBUTION CONTRIBUTION

CONTRIBUTORS OF ALL SKILL CONTRIBUTORS OF ALL SKILL SETS AND LEVELS ARE WELCOME SETS AND LEVELS ARE WELCOME AND ENCOURAGED. AND ENCOURAGED.

#MidCamp

MidCamp 2015 MidCamp 2015

Why Are Clients Scared of Drupal? Why Are Clients Scared of Drupal? / / KELLY TETTERTON

KELLY TETTERTON

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FEEDBACK FEEDBACK

HTTPS://JOIND.IN/TALK/VIEW/1 HTTPS://JOIND.IN/TALK/VIEW/1 3804 3804 SPEAKER NAME: @KELLYT SPEAKER NAME: @KELLYT #MIDCAMP #MIDCAMP

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