Welcome! To the Partnering in Safety Excellence - Leading the Way - - PDF document
Orientation of New RESAP Changes Welcome! To the Partnering in Safety Excellence - Leading the Way for the New Rural Electric Safety Achievement Program CEO and GM Web Conference Thursday, January 20, 2011 How to Submit Your Question Step 1:
Thursday, January 20, 2011
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
Step 2: Click on the Send button. Step 1: Type in your question here.
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
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CEO/GM Orientation on New RESAP (Jan. 20, 2011)
► Leadership commitment ► Refinements to formal assessment process ► Self-assessment process ► Safety improvement plan ► Summary of new program implementation approach ► Safety support considerations ► Summary of training initiatives
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► How would you rate the level of safety
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CEO/GM Orientation on New RESAP (Jan. 20, 2011)
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CEO/GM Orientation on New RESAP (Jan. 20, 2011)
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CEO/GM Orientation on New RESAP (Jan. 20, 2011)
► Formal leadership commitment ► Safety improvement plan ► Annual self-assessment ► Refined performance measures ► Refinements to formal assessment
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commitment to safety at all levels of the cooperative
safety performance
behaviors and reducing unsafe acts and risks to injury
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
Introduction/guiding principles
► Refinements to formal assessment process ► Self-assessment process ► Safety improvement plan ► Summary of new program implementation approach ► Safety support considerations ► Summary of training initiatives
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CEO/GM Orientation on New RESAP (Jan. 20, 2011)
► Adopt the guiding principles ► Complete the formal assessment (3 year cycle) ► Develop an annual safety improvement plan ► Commit to ongoing training ► Commit to an annual performance measurement update
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CEO/GM decides to Investigate program entry (new entry/ desire more information) Leadership commitment Safety improvement plan Other program documents Reviews leadership commitment narrative and
Print out PDF copy of LC for CEO/GM signature Cooperative.com RESAP page
Overview – Leadership Commitment (LC) Process
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Can seek information from applicable safety professional
PDF Documents
Why make commitment? What am I committing to? How does the process work? Answer key questions if necessary Leadership commitment survey Program application survey On-site assessment survey Online System Performance measures survey
Decides to enter program Enters online program
Leadership Commitment Survey
measures
CEO/GM selects LC survey CEO/GM provides electronic signature
Area Administrator CEO/GM Program Manager
Email sent confirming program entry
Post/file at cooperative
End
Signed LC Document CEO/GM Orientation on New RESAP (Jan. 20, 2011)
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CEO/GM Orientation on New RESAP (Jan. 20, 2011)
► Cooperative boards encouraged to use normal board
Example (will be available on Cooperative.com RESAP page) RESOLUTION ON SAFETY WHEREAS, XYZ Cooperative places a high value on maintaining a safe environment for employees and members, and WHEREAS, the Board believes that taking proactive steps will help improve the cooperative’s safety performance, NOW THEREFORE BE IT RESOLVED, that the Board of XYZ Cooperative hereby adopts a leadership commitment to the Rural Electric Safety Achievement Program (RESAP).
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Introduction/guiding principles Leadership commitment
► Self-assessment process ► Safety improvement plan ► Summary of new program implementation approach ► Safety support considerations ► Summary of training initiatives
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New Approach to Assess Safety Elements
Section Total Questions Exceeds Satisfies All Satisfies Most Partially Satisfies Fails N/A Overall Evaluation (on-site team evaluation) Warehouse 10 3 3 6 1 Strong performance Vehicles 16 7 7 8 1 Generally satisfactory with minor areas for improvement
Summary of Assessment Results Matrix - Example
minor areas for improvement
improvement On-site team enters an overall standard evaluation for each section.
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For each on-site question, evaluate answer as follows:
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
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Measures Formula
DART
Restricted, Transferred & Lost Work Day Cases x 200,000 Total Hours of Exposure
Loss Work Day Case Rate
(Death + Days Away Cases) x 200,000 Total Hours of Exposure
Vehicle Accident Rate
Number of Vehicle Accidents x 1,000,000 Number of Miles Driven
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
► Vehicle accidents apply to:
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Leadership Commitment Survey (new) Performance Measurement Survey (new) Distribution-Transmission Application Survey Generation Application Survey Distribution-Transmission Observation Survey Generation Observation Survey RESAP Online System
cases
accidents
incidents
Completing the Performance Measurement Survey (new)
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
Overview of Data Collection Requirements
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Data collected - Annually (OSHA 300A + Co-op Data) Number of fatalities Number of cases with days away from work Number of cases with job transfers or restrictions Number of other recordable injuries Total hours worked Vehicle accidents (co-op owned or leased) Number of miles driven Number of fatalities Type of accident Cause of accident Number of primary contacts Type of work Cause of accident Body part Number of secondary contacts Type of work Cause of accident Body part 2011 New RESAP Safety Collection Data
in a confidential manner. Data will not be shared without permission and will
at aggregate levels.
Example
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
► Do you currently track miles driven?
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Program Assessment Summary Report – Cooperative
Comparative Performance Matrix
Year Three year avg State Region Nation Comparison size Top Tier Co-ops DART Loss Work Day Case Rate Vehicle Accident Rate
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Program Assessment Summary Report – Cooperative
Comparative Performance Graphs
0.5 1 1.5 2 2.5 3 3.5 4 2005 2006 2007 2008 2009 2010
Cooperative Safety Performance - DART
Cooperative Comparable Size Top Tier 0.5 1 1.5 2 2.5 2005 2006 2007 2008 2009 2010 Cooperative Safety Performance - Loss Work Day Case Rate Cooperative Comparable Size Top Tier 0.5 1 1.5 2 2.5 3 2005 2006 2007 2008 2009 2010 Cooperative Safety Performance - Vehicle Accident Rate Cooperative Comparable Size Top Tier
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Program Assessment Summary Report - Cooperative
Summary of Assessment Results Matrix
Section Total Questions Exceeds Satisfies All Satisfies Most Partially Satisfies Fails N/A Overall Evaluation (on-site team evaluation) Warehouse 12 2 3 6 1 Strong performance Vehicles 18 2 6 7 2 1 Generally satisfactory with minor areas for improvement
System & Team Leader Common Facility Safety Equipment Warehouse, Maint., & Covered Storage Pole Yard & Outside Storage
Other Office Areas General Vehicles Digger, Buckets, etc. Misc. Vehicle Trucks & Personal Tools PPE Insulating gloves, sleeves, & Cover-up Arc Rated Clothing Crew Visits Substations OH & UG Lines, Equip., etc. Strong performance Satisfactory performance General satisfactory performance with minor areas for improvement Attention Area for Improvement
Summary of Section Evaluation Results
CEO/GM Orientation on New RESAP (Jan. 20, 2011) 27
Program Assessment Summary Report - Cooperative
Summary of On-site Assessment Results Matrix
Section Strengths Opportunities General comments Warehouse Pole yard and
storage Diggers, buckets, etc. Miscellaneous vehicles Trucks and personal tools Specifics comments from each related question grouped by each
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
Introduction/guiding principles Leadership commitment Refinements to formal assessment process
► Safety improvement plan ► Summary of new program implementation approach ► Safety support considerations ► Summary of training initiatives
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Leadership commitment (new) Performance measurement & data (new) Distribution-Transmission data collection/application Generation data collection/application Distribution-Transmission on-site
Generation on-site observation On-site surveys: Administration buildings Warehouse & storage facilities Plant maintenance facilities Power tools & equipment Other custom -designed surveys: Safety culture Front-line leadership Accident investigation Job briefing
. .
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Program assessment tools: Self-assessment tools (new):
RESAP Online System
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
Introduction/guiding principles Leadership commitment Refinements to formal assessment process Self-assessment process
► Summary of new program implementation approach ► Safety support considerations ► Summary of training initiatives
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CEO/GM Orientation on New RESAP (Jan. 20, 2011)
► Have you previously created and/or
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► Introduces a disciplined continuous safety improvement
► Focuses on the most important improvement areas ► Engages all levels of leadership in safety improvement
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Online System Safety improvement plan
Safety Improvement Plan
Static web-based portal
Action plan template Resource support materials
Links to static web-based portal as an optional resource for completing the safety improvement plan
Safety Improvement Plan – Resources
Initial phase: static Future phase: interactive
CEO/GM Orientation on New RESAP (Jan. 20, 2011) 34
► Guiding questions to help build effective safety improvement plan ► Example safety improvement plans ► Assessment summary for possible initiatives ► Safety system elements and best practices ► Other helpful links
Online resource tools (or available documented support materials): Recommended format for safety improvement plan (optional):
Three-year goal(s): 1.Strengthen safety leadership culture 2.Enhance safety support systems and training 3.Improve injury rates Annual objectives: 1.Assess leadership safety culture 2.Develop and implement a first phase employee safety training program 3.Improve incident reporting and analysis Planned Initiative Owner Timeframe Comments
GM and Executive Staff Q1 2011 Seek option ideas from Area Administrator
safety training plan Operations Manager and Safety Coordinator Q2 2011 Emphasize key safety concepts
prevention strategies Safety Committee Q3 2011 Gather 6 years of history data
for analysis and follow-up Safety Committee Q4 2011 Encourage employees to report incidents
supervision interaction and coaching Operations Manager Q2 2011 Identify other self assessment areas. 1 2 Broad high level goals covering three-period (to the next full assessment) 3 Annual objectives: What do we want to accomplish for this year? 4 Simple format to outline safety improvement plan initiatives or actions
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
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Safety Improvement Plan Leadership & culture Address key attention areas (assessment process results) Strengthen safety practices (best practices) Increase safety knowledge and awareness Sources for Safety Improvement Plan
about the current state from the assessment results?
performance and how do we compare?
leadership practices?
culture impact safety?
self assessments show need improvement?
current safety practices ?
can we apply?
cooperatives doing that we are not doing?
knowledge gaps we need to address?
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
Introduction/guiding principles Leadership commitment Refinements to formal assessment process Self-assessment process Safety improvement plan
Summary of new program implementation
► Safety support considerations ► Summary of training initiatives
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CEO/GM Orientation on New RESAP (Jan. 20, 2011)
Complete Leadership Commitment
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Complete Entry of Performance Measures Complete RESAP Application Complete On-site Assessment Complete Self Assessment Develop Safety Improvement Plan Develop Safety Improvement Plan Co-ops due 2011 or New Co-ops due 2012 or 2013 1st Quarter 2011
Encouraged to complete
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
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CEO/GM Orientation on New RESAP (Jan. 20, 2011)
Introduction/guiding principles Leadership commitment Refinements to formal assessment process Self-assessment process Safety improvement plan Summary of new program implementation approach
► Summary of training initiatives
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CEO/GM Orientation on New RESAP (Jan. 20, 2011)
► NRECA coordinates a “pool of support resources” (fee
► Identify volunteer area administrator ► Estimate workload and cost requirements (NRECA
► Participating co-op leaders agree to share resources ► NRECA schedules external support resources if needed
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Introduction/guiding principles Leadership commitment Refinements to formal assessment process Self-assessment process Safety improvement plan Summary of new program implementation approach Safety support considerations
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Area Administrator New Program Training – web conference CEO New Program Orientation – web conference Nov 18 Dec 14 CEO New Program Orientation – web conference Jan 20 Area Administrator New Program Training – web conference Dec 16 January February
March
Administrators / safety professionals 2010 2011
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
Safety
This section is dedicated to providing safety programs and resources for electric cooperatives. In this section: Best Practices * Certified Loss Control Professional (CLCP) * Federated Safety Articles * Regulations * Rural Electric Safety Achievement Program (RESAP) Other Safety Resources Safety Games * Safety Photos * Safety Presentations * Training Materials *
Navigational Flow for Safety Resources
* As is currently posted
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RESAP Online System Program Contacts: Bud Branham, NRECA Interim Safety Programs Manager 561-670-3502 bud.branham@nreca.coop Lillie Daniels, NRECA Safety Programs Coordinator 703-907-6440 lillie.daniels@nreca.coop Ginny Gettemeier Beauchemin, NRECA Safety Programs Coordinator 703-907-5744 ginny.beauchemin@nreca.coop
RESAP Resources:
cooperative.com >> interest area >> safety >> resap
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► Strengthen leadership engagement and ownership ► Create a continuous safety improvement process ► Increase focus on assessment results ► Align safety improvement with other critical performing
► Better enable co-ops to reduce injuries over time
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CEO/GM Orientation on New RESAP (Jan. 20, 2011)
Step 2: Click on the Send button. Step 1: Type in your question here.
CEO/GM Orientation on New RESAP (Jan. 20, 2011) CEO/GM Orientation on New RESAP (Jan. 20, 2011) 48
CEO/GM Orientation on New RESAP (Jan. 20, 2011)
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Delegate Working Group NRECA Staff
Develops & recommends for collaboration and buy-in
Leadership Commitment Process Delegates + Chairman & Co- Chairman of the Area Admin.
Open Safety Planning Session
Arlington, VA
August 24-25, 2010 Key Outcomes
program framework
principles
issues to address for transition Content Validation Teams
Quick content review for input and validation
Engaged key stakeholders in cross-functional approach during plan development of recommendations
Provides input confirms direction Nationwide cross – functional representation
Working Structure for Project Oversight & Coordination
Content Validation Teams Content Validation Teams Content Validation Teams
Safety Improvement Plan Self-Assessment Process Performance Measurement Training Programs Enhanced Assessment Process
Content Validation Teams Content Validation Teams
Members of Delegate Working Group on each team CEO/GM Orientation on New RESAP (Jan. 20, 2011)
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► What are the major changes? ► What am I committing to? ► What are my responsibilities within the process? ► What does my cooperative need to do? ► What resources are available to help me? ► What are the new program objectives? ► How will I know we are successful? ► What are the program expectation of my board, if any?
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CEO/GM Orientation on New RESAP (Jan. 20, 2011)
► 2010 application and on-site assessment surveys (distribution and
generation) will continue to be utilized in 2011
changes
► Optional approaches to on-site assessment:
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Job Briefing Effectiveness – Self-assessment Criteria
Evaluation
Criteria
Each crew has a designated crew leader (person in charge) prior to beginning work, who is responsible for crew safety, job planning and production Job briefings are documented and conducted by the crew leader according to established procedures No matter how routine or small the job a quality job briefings is conducted All employees are encouraged to actively participate Employees are continually asked to confirm their understanding of the work to be performed and their assigned role Employees are encouraged to speak up and ask questions when any doubts or lack of understanding arise either during the job briefing or during the progression of the job Employees are encouraged by crew leaders to provide constant feedback regarding the quality and effectiveness of the job briefing Crew leaders show appreciation for employee participation and/or questions during a job briefing When the original job briefing plan or the scope of job changes while the job is in progress, the job is stopped and a new job briefing is conducted Feedback is solicited and used to assess the overall quality of job briefings on an ongoing basis
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Draft Example
5 - Exceeds, 4 - Satisfies All, 3 - Satisfies Most , 2 - Partially Satisfies, 1 - Fails to Satisfy Requirements
CEO/GM Orientation on New RESAP (Jan. 20, 2011) Leadership commitment survey Program application survey On-site assessment survey
Online System Performance measures survey Identifies priority section for self-assessment in safety improvement plan Cooperative safety improvement plan
Formal assessment Self-assessment
Allow the user to self-assign to enter the self-assessment section Determine the method for self- assessment, e.g. in- house, peer-to-peer, statewide, etc. Cooperative completes the self-assessment using the self- assessment template generated from the online system Online System Self-assessment by section Cooperative records the results within the on-line system System saves results by date and Cooperative ID
Self-assessment
Cooperative reviews self- assessment results and updates plan as needed
Overview – Concepts of Self-assessment Process
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