Webinar for NYCHA Residents May 7, 2019 Mar arlon on F For - - PowerPoint PPT Presentation

webinar for nycha residents
SMART_READER_LITE
LIVE PREVIEW

Webinar for NYCHA Residents May 7, 2019 Mar arlon on F For - - PowerPoint PPT Presentation

Webinar for NYCHA Residents May 7, 2019 Mar arlon on F For orbes Mar arvin J Jean an-Ja Jacques Dewayne J e Jolly ly Deputy Director Mold Administrator Healthy Homes Program Office of Mold Assessment T echnical Services NYC


slide-1
SLIDE 1

Webinar for NYCHA Residents

May 7, 2019

slide-2
SLIDE 2

Mar arvin J Jean an-Ja Jacques Mold Administrator T echnical Services Mar arlon

  • n F

For

  • rbes

Deputy Director Office of Mold Assessment and Remediation Dewayne J e Jolly ly Healthy Homes Program NYC Health Department

slide-3
SLIDE 3

Agenda

  • Background
  • Mold Busters Overview
  • New Standard Procedure
  • Staff Training
  • Mold and Health (NYC Health Department)
  • Helping to Keep NYCHA Mold-Free
slide-4
SLIDE 4

Addressing Health and Safety Issues

While we continue to make capital investments in our buildings, NYCHA is committed to comprehensively address:

  • Elevators
  • Heating
  • Lead
  • Mold
  • Pests

Baez Consent Decree and HUD Agreement

slide-5
SLIDE 5

2018 Revised Baez Consent Decree

  • Maribel Baez vs NYCHA (“Baez”) is a class action lawsuit filed December

2013.

  • In partnership with the Special Master and Plaintiffs, NYCHA implemented

changes to its mold repair response at 38 developments through two pilots in 2017 and 2018.

  • NYCHA has revised its standard procedure for addressing mold complaints

and began citywide roll out of Mold Busters in January 2019.

  • Mold Busters implementation will reach all developments by the end of this

year.

slide-6
SLIDE 6

2019 HUD Agreement

Within 2 years:​

  • For 95% of verified mold complaints, clean visible mold and provide written

plan to address root causes within 5 days of notification, and remediate root causes:

  • within 7 days for simple repairs
  • within 15 days for complex repairs​
  • For leaks from above or floods, abate the condition within 24 hours and

remove water within 48 hours​.

Within 5 years:​

  • For 85% of verified mold complaints, no second complaint in the same

unit/common area within 12 months​.

  • Comply with Baez​.
slide-7
SLIDE 7

NYCHA-wide Mold Busters Program

Effectively and efficiently remediate mold by leveraging:

  • Better Tools

Staff will use new tools to find and fix the source of the problem, including moisture meters and new mold-fighting paint.

  • Enhanced Training

Began in January 2019, over 2,500 staff members will receive comprehensive hands-on training to become successful Mold Busters.

  • More Accountability

A new inspection and recording process identifies the underlying cause of the mold or moisture problem. A new quality assurance inspection also ensures that the staff have properly fixed the condition, and there is no mold.

  • Streamlined Response

NYCHA will improve coordination and prioritization of mold repairs.

  • Communication

NYCHA will also improve communication and notification to tenants.

slide-8
SLIDE 8

New Comprehensive Standard Procedure

A mold work order is created when:

  • 1. Resident calls the Customer

Contact Center

  • 2. Resident uses the MyNYCHA

mobile app, OR

  • 3. NYCHA employees observe a mold

condition in an apartment.

  • 4. Mold Service Requests are subject

to NYCHA’s Right of Entry. Mold Service Request

STEP 2

The inspector (Super or Assistant Super):

  • 1. Identifies the probable root cause(s)
  • 2. Determines appropriate next steps to

remediate the mold, AND

  • 3. Notes any other related conditions that

lead to mold. Inspector shares the findings with resident and leaves a form detailing the next steps. Initial Inspection

STEP 4

Upon completion, NYCHA performs a quality assurance inspection to ensure the mold remediation work was done effectively and will not result in a recurrence. Quality Assurance Inspection NYCHA completes planned work to remediate the mold within 7 days for simple repairs and within 15 days for more complex repairs.

STEP 1 STEP 3

Remediation

slide-9
SLIDE 9

Mold Busters Staff Training

Coordinated by NYCHA’s new Mold Unit, training for over 2,500 maintenance and supervisory staff members was launched in January.

  • The comprehensive training curriculum includes a one-day

Remediation class, two-day Building Science class, and a three-day Mold Inspection class.

  • Trainees will receive additional field training to ensure adherence to

the Standard Procedure.

slide-10
SLIDE 10

Mold Busters Training Topics

Inspection (3 days)

  • Inspection tools and

methods

  • How to conduct and

document inspections using hand held devices

  • Virtual reality

simulations

Remediation Methods (1 day)

  • Guidelines and

requirements

  • How to safely and

effectively clean mold

  • Using mold resistant

paint

Building Science (2 days)

  • Identifying underlying

causes of mold and moisture

  • Understanding

building systems

  • How to correct issues

to prevent recurring mold growth

Three training tracks address relevant HUD, EPA, and OSHA standards and are consistent with New York State Department of Labor’s Mold Training and New York City Health Department guidelines.

slide-11
SLIDE 11

Mold Busters Ready Rollout

  • Developments will be

designated “Mold Busters Ready” once staff have completed training, received equipment, and received the new IWM App on their handheld devices.

  • There are currently 50 “Mold

Busters Ready” NYCHA consolidations.

11

slide-12
SLIDE 12

Mold Busters in Action

I learned a lot and use the training every day. We worked in groups to problem-solve different real-life scenarios and used the new tools to discuss how to tackle mold. It takes time to do it right, but the important thing is to get rid of the mold and address problems that were overlooked in the past. Everybody wants a safe and healthy place to live. I feel successful because I am working with residents and other staff to help my community. Nena Huntley Property Maintenance Supervisor Jefferson Houses

slide-13
SLIDE 13

MOLD

LD

NYC De pa rtme nt o f He a lth a nd Me nta l Hyg ie ne Bure a u o f E nviro nme nta l Dise a se a nd I njury Pre ve ntio n

De wa yne Jolly djolly@he a lth.nyc .g ov

slide-14
SLIDE 14

Wha hat is Mold

  • ld?
  • Mo ld is a fung us
  • F

ung i a re fo und b o th indo o rs a nd o utdo o rs

  • Pro duc e spo re s tha t a re

e xtre me ly sma ll a nd c a n b e a irb o rne

slide-15
SLIDE 15

How

  • w do
  • I

I Recog

  • gnize Mold
  • ld
  • Mo ld c a n b e visib le
  • I

t c a n b e ma ny diffe re nt c o lo rs

  • I

t ma y lo o k furry, slimy

  • r po wde ry
  • I

t c a n ha ve a musty, sta le o r e a rthy o do r

slide-16
SLIDE 16

Wha hat doe

  • es Mold
  • ld Need to

to Grow?

  • Mo ld ne e ds wa te r a nd

fo o d to g ro w. Mo ld c a n fe e d o n pa pe r, fa b ric , she e tro c k, wo o d , so a p sc um a nd ma ny o the r surfa c e s.

  • Mo ld usua lly g ro ws in d a mp

pla c e s whe re the re is mo isture a nd hig h humidity, suc h a s b a thro o ms a nd kitc he ns a nd a re a s whe re the re a re le a ks (e .g ., plumb ing , ro o fs, wind o ws).

slide-17
SLIDE 17

Ho How are re Pe People E Expose sed t to M Mold

  • Yo u c a n b re a the in mo ld
  • Yo u c a n to uc h mo ld a nd g e t it o n yo ur skin
  • Yo u c a n swa llo w mo ld if yo u e a t mo ldy fo o d
slide-18
SLIDE 18

Heal alth Effe ffects o

  • f Mo

f Mold

  • So me pe o ple a re a lle rg ic o r se nsitive to mo ld
  • So me o f the mo st c o mmo n sympto ms o f mo ld e xpo sure

a re runny no se , itc hy e ye s a nd c o ng e stio n

  • Mo ld e xpo sure ma y trig g e r o r wo rse n a sthma sympto ms
  • F
  • r pe o ple with re spira to ry o r lung c o nditio ns, inc luding

a sthma a nd COPD, sympto ms ma y b e wo rse ne d b y mo ld e xpo sure

slide-19
SLIDE 19

Ho How can Mold be Pre Prevented?

  • T

he b e st wa y is to re mo ve wa te r a nd mo isture so urc e s

  • T

he fo llo wing c a n he lp sto p mo ld g ro wth a nd ke e p it fro m c o ming b a c k:

  • F

ixing le a ks

  • Drying da mp a re a s
  • Re mo ving humidity fro m the a ir (e .g ., using a de humidifie r

in b a se me nts; using a po rta b le fa n to dry we t a re a s; o pe n a windo w a fte r sho we ring in b a thro o ms with no e xha ust fa n)

slide-20
SLIDE 20

How can an I Safe afely C Clean Mo Mold i in n my Home?

  • Unde rlying c o nditio ns must b e fixe d to pre ve nt mo ld g ro wth

(e .g ., fix le a ks)

  • This is the responsibility of the building owner
  • I

f sma ll a re a s (le ss tha n 10 sq ua re fe e t – ro ug hly a 3 fo o t b y 3 fo o t pa tc h) o f mo ld re ma in yo u c a n c le a n b y:

  • Using so a p o r a d e te rg e nt, a nd wa te r o n wa lls o r o the r ha rd

surfa c e s a s so o n a s yo u se e it

  • We a r wa te rpro o f g lo ve s while c le a ning
  • Dry the c le a ne d a re a c o mple te ly
slide-21
SLIDE 21

3 3 Key Key Practi ctice ces

The key to mold control is moisture control!

  • 1. Alwa ys c o rre c t the so urc e o f wa te r a c c umula tio n.
  • 2. I

mpro ve ve ntila tio n in b a thro o m a nd kitc he n.

  • 3. Cle a n mo ldy a re a s a nd le t the m dry.
slide-22
SLIDE 22
  • “Right to Entry” is utilized

when NYCHA needs to address environmental hazards and perform critical mold-related inspections and repairs asap.

  • According to your lease, a

NYCHA worker can enter your apartment to make repairs whether or not you are home, if you are given written notice two days prior.

22

Right To Entry

slide-23
SLIDE 23

Helping to Keep NYCHA Mold-Free

  • 1. Learn how to identify and report mold conditions
  • 2. Learn how the new procedures works
  • 3. Follow these tips to help limit moisture and mold growth in your

apartment:

  • Check exhaust ventilation in your bathroom by holding a piece of tissue to

the exhaust grill (the tissue should stick to grill). Request repairs if there is no suction, or if the vent grill is clogged with dust.

  • Do not use shower racks or clothes lines above bathtubs.
  • Open bathroom windows and doors after showering and improve general

ventilation in your apartment by keeping windows slightly open when the weather allows.

  • Request repairs for leaky plumbing or other water leaks as soon as possible.
  • Remember that clothes dryers are never permitted in NYCHA apartments.
slide-24
SLIDE 24

Join the Discussion

  • Report a mold condition or active water leak in your apartment by calling the

Customer Contact Center at (718) 707-7771 or using the MyNYCHA app or website at: on.nyc.gov/mynycha.

  • Visit the Mold Busters web page to learn more: on.nyc.gov/Mold-Busters

PLEASE SHARE THE MOLD BUSTERS FACT SHEET WITH NEIGHBORS

  • Contact Mold.Busters@nycha.nyc.gov with questions or concerns.

THANKYOU for joining today’s webinar.