We are proud to be a member of Flexi-Orb. Hi, Im Lexi, the - - PowerPoint PPT Presentation

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Oct 13, 2022 282 likes •392 views

We are proud to be a member of Flexi-Orb. Hi, Im Lexi, the energy advisor here at Flexi-Orb.watch our short video to see PRESS how we protect you! PLAY Installers registered with Flexi-Orb Are a member of a Chartered

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We are proud to be a member of Flexi-Orb.

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“Hi, I’m Lexi, the energy advisor here at Flexi-Orb….watch

ur short video to see

how we protect you!”

PRESS PLAY

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Installers registered with Flexi-Orb…

Are a member of a Chartered Trading Standards Institute Consumer Code HIES / RECC Carry the appropriate certification to install the product MCS – Part P – HIES-RECC

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By using an installer registered with Flexi-Orb you should receive…

An Insurance Backed Guarantee (IBG) to honour your guarantee in case your installer ceases to trade Free access to alternative dispute resolution in the event of a complaint A building regulations compliance certificate

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What you will receive from Flexi-Orb…

The installer will register your details on the Flexible Energy Register… …We will then send you a certificate along with our Consumer Charter Guide

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How did the installer do…

We will also ask you to rate the installer by completing a short survey based on five key areas… …And ask why you purchased the product and how comfortable you were with the information provided

Customer Service Quality of Workmanship

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When you are registered with Flexi-Orb…

Notify you when your product is reaching its end of life and may need decommissioning We can send you product recall and safety notices Assist with the recycling of the product through advice and guidance

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“Using an installer

registered with Flexi-Orb provides you with trust, confidence and peace of mind.”

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“If you ever need our

help or advice we are just a phone call away…. …make the right decision and use an installer registered with us.”

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