WA Portal Southwest Washington Accountable Community of Health - - PowerPoint PPT Presentation

Southwest Washington Accountable Community of Health 10-23-2018 www.waportal.org

WA Portal

The WA Portal: A platform to support transformation

• Authentic commitment to support Washington transfo

rmation through partnerships

• “One stop shop” for organization of transformation ne

eds

• Functionalities and curated resources built through th

e eyes of primary care, community behavioral health, and other community organizations across and within Washington

• Processes that allow for flexibility to accommodate ne

w features and targets within this methodology for aut hentic end user participation

• Learning Communities

– My Portal Teams - Virtual collaboration space – Training Environments

• Webinar and conference management
• eLearning modules for asynchronous

training

• Resource Center - Curated resource

library

– Identified for quality and evidence – Assessed for practicality and utility

• Resource Map – geographically linked

– Flexible for the needs of the effort

• Communications - calendar and

notifications

• Support – technical and strategic

Features/Functionalities – Supporting Transformation

Southwest Washington ACH Needs: External – Partner Facing

Need 1: Partner Monitoring and Reporting Resources: Multiple options available WA Portal Solutions:

• Simple data entry within clinician collaboration space
• Integration with 3rd party data forms and database (Okta SSO)
• Creation of simple forms for data collection

REDCap data forms and reporting https://www.project-redcap.org/

Southwest Washington ACH Needs: External – Partner Facing

Need 2: Quality Improvement and Change Management Resources: Training, collaboration, coaching WA Portal Solutions:

• My Portal Teams for webinars, coaching, QI support
• Integration with 3rd party change management systems (Life QI)
• Creation of Run Charts for ongoing projects
• Resource library – curated resources for QI
• Resource map for connecting with local resources

Southwest Washington ACH Needs: External – Partner Facing

Resources: My Portal WA Portal Solutions:

• ACH specific landing pages to manage effort-wide activities
• Team based document storage and exchange
• Forums (exchanges) for asynchronous communication
• Team and ACH calendars (hierarchically related)
• Unlimited number of media and document uploads done easily

Need 3: Provider collaboration

ACH Learning Community

• Content management

by Pierce County ACH staff

• Quick links to tools an

d resources for the A CH

Learning Communities

Teams

• My Portal Tea

ms

• Sharing of reso

urces

• Coaches can w
• rk with sites

Virtual conference and training environment

• Resources hosting
• Integrate with webinar hosting

software Curriculum based modules

• Transformation topics
• For coaches and clinics
• Track progress
• Support QI initiatives

Training

Resource Center

• Digital library made of resources

curated by members of the Washington healthcare community

• Tailored and targeted to specific

transformation efforts

• Search tool developed with users
• High usability with typical users

Interactive Mapping

• An intuitive way to identify

community resources

• Link members of an ACH

community together

• Present a map of key

elements of your own transformation efforts

• Can be customized to ACH

needs

• WA 211 Community health

worker data – DOH CHART data (by 7/2018)

WA 2-1-1 CHART Data

• Developed for

CHWs

• 14 Health Focus

areas

• Updated Monthly
• In partnership with

the WA DOH

Reporting and Use Data Analytics

• Access to data to help understand user

behavior and direct portal actions

• Data entry capability for site specific

quality Improvement and out-comes data reports

• Interface capabilities with other data

programs (e.g. Tableau)

• Monthly user activity dashboards by

community, region, statewide *Request to WA Portal staff to run

Creating new functionalities

Need: New functionalities not currently available that will support tasks Resources: Portal IT developer and Participatory design team Portal Solutions:

• Rapid development process with a participatory design team
• Developers, user centered design, end user testing
• Visioning, prototype development, user testing, and

deployment

Prototype Evaluate Concept Development Participatory Design

Thank you