SLIDE 1
Volunteering for the London Olympics
Anna Barrett Feb 2013
Outline
- What did I do?
- Selecting the Games Makers
- Volunteers – tips
- Post Olympics Legacy
2
Volunteering for the London Olympics Anna Barrett Feb 2013 Outline - - PowerPoint PPT Presentation
Volunteering for the London Olympics Anna Barrett Feb 2013 Outline - - PowerPoint PPT Presentation
Volunteering for the London Olympics Anna Barrett Feb 2013 Outline What did I do? Selecting the Games Makers Volunteers tips Post Olympics Legacy 2 What did I do? SEV Selection Event Volunteer Training McDonalds
SLIDE 2
SLIDE 3
What did I do?
3
SEV – Selection Event Volunteer
- Training – McDonalds university !
- Venue – Excel
Preparation & Test events
- Gymnastics
- Technology Town Hall
- Swimming
- Technical Rehearsal 2 - TR2
- Training – General & Role specific
- Auditions and rehearsals
Olympics
- Printed Results Distribution Team Leader
- Aquatics
Paralympics
- Opening & Closing Ceremonies –
Audience Leader
SLIDE 4
Selecting the Games Makers
4
Interview Process Registration, Admin, Welcome (Eddie!), Interview, Goodbye & Thank you ! Questions & Competencies
Provide examples of …. 1.What is your favourite Olympics sport & why? Why do you want to volunteer? PASSION / ENTHUSIASM 2.Going the extra mile for a customer, colleague or member of the public. CUSTOMER SERVICE 3.Working under pressure, had to meet a tight deadline? DELIVERY 4.Working in a team. TEAMWORK 5.Something you have done that you are proud of? INITIATIVE/ PROACTIVE 6.How do you relate to the functional area? SUITABLILTY 7.Team leader – experience, overcoming conflict, TEAM LEADER
Mission & Training I DO ACT = Inspire, Distinctive, Open, Alert, Consistent, Team
SLIDE 5
Motivation & Benefits for volunteering
- Opportunity to contribute back to community
- Do something worthwhile & different
- Learn new skills / transferable to workplace
- Fun & make new friends
- Confidence
Organised
- Pre event : Set expectations – how many are you looking for, roles available, dates needed,
training & interviews, locations, shift hours, recognition, who can apply?, What is NOT included (transport costs, watching event etc)
- Processes & procedures
- Training – pre event or on the day
- Be professional
Communication
- Setting expectations – what happens next
- Updates – making you feel important & part of the team
- Easy access Websites – e.g. booking shifts
- Say THANK YOU ! Certificates, special event items, emails, post event reunions
Volunteers Tips
5
SLIDE 6
Local companies & organisations
- Are you in touch with local companies who could help – fulfils Corporate responsibility &
great for team building !
- Different from work
- What can you offer ? Work experience/ Fun / etc etc
What can you do for volunteers?
- Be Organised !
- Breaks & refreshments
- Communicate
- Say THANK YOU
Post Olympics Legacy
6
SLIDE 7
Managing Volunteers – The Legalities
Eric Burrow Principal Consultant HR Insight Ltd
SLIDE 8
What does it mean to be a Volunteer?
Legal Status Volunteer or Employee?
SLIDE 9
Contract of Employment
Mutual Obligations Set working hours Perks
SLIDE 10
Employment Rights
Guaranteed Payments Protected Rights Discrimination Protection
SLIDE 11
Legal cases
Mid Sussex CAB “Volunteer” claimed disability discrimination when they were asked to no longer be a volunteer, saying this was due to their HIV status. LOCOG Female who suffered from severe epilepsy and arthritis, who volunteered and was accepted as a Games Maker by LOCOG, made an Employment Tribunal claim when she was unable to complete her duties and had to stop her volunteer work, stating that LOCOG failed to take sufficient account of her disability and make reasonable adjustments.
SLIDE 12
Reducing the Risks
Clarify the Relationship Volunteer Agreement wording No employment status No additional “considerations” Only incurred expenses – nothing on top
SLIDE 13
Legitimate Expenses?
Travel from Home Meals Equipment/clothing Childcare costs? Need to define in an expenses policy what is
acceptable
SLIDE 14
Volunteer Handbook
Background Expectations Communications Training required Expenses Policy Health & Safety Other Policies
SLIDE 15
What about Internships and Work Experience?
SLIDE 16
Contact details
Eric Burrow 020 8848 5522 eburrow@hrinsight.co.uk
SLIDE 17
Recruiting Volunteers
Pamela Butler – Balanced People Recruitment
SLIDE 18
Recruiting Volunteers?
Volunteering England – Now part of
National Council for Voluntary Organisations (NCVO)
Volunteer Centres Do-it IVO
SLIDE 19
Volunteer Centres
All over the UK London – Westminster, Camden, Ealing,
Hammersmith and Fulham, Tower Hamlets etc
London School of Economics, Imperial College
London, Kings College London
Easy to register your volunteering opportunities Easy for individuals to register also Disclosure and Barring Service (DBS)
SLIDE 20
What can you do?
Local universities / third level education
colleges
Local faith based organisations Schools and Sixth Form Colleges Libraries and local shops Local events such as Farmers Markets or
Fairs
SLIDE 21
NPC perspectives, ‘Talking about results, September 2010
Do- it
350 Volunteer Centres 300 national and regional charities 28,000 organisations Access to other high profile websites incl.
DirectGov, Job Centreplus and Timebank
130,000 visitors each month 54,000 register for at least one opportunity
SLIDE 22
What can you do?
Google Search, Post Office, Estate Agent Speak to a decision maker Make your pitch compelling Put the package together for them Be persistent Keep in contact quarterly and build good
relationships
SLIDE 23
IVO
Social Media site Aimed at Volunteers and Organisations Build around the concept of Networking Users include the British Heart Foundation,
Cats Protection Society and the RNIB
Lists messages from individuals that are
looking to volunteer
Sign up to contact individuals
SLIDE 24
What can you do?
Facebook Twitter Successes Upcoming events Opportunities to get involved
SLIDE 25
Pitching your Charity?
Mission Statement Sell the benefits ABC Regular contact – Quarterly? Fresh content - News and updates Activities Successes
SLIDE 26