Volunteer Orientation History Based on the Volunteers in Medicine - - PowerPoint PPT Presentation
Centre Volunteers in Medicine Volunteer Orientation History Based on the Volunteers in Medicine model which originated in Hilton Head, South Carolina. Community ownership and passion instrumental in the creation of CVIM. The
Centre Volunteers in Medicine
History
Head, South Carolina.
Vision
Mission
“Centre Volunteers in Medicine
will serve and advocate for the medically underserved residents of Centre County.”
Centre County By the Numbers
More than 11,000 medically uninsured More than 33,000 estimated dentally uninsured
Many earn to much to qualify for Medicaid yet not enough to afford medical coverage.
The truth of the matter
Misconception
CVIM receives most of its funding through state dollars.
Misconception
People who use CVIM services do not work.
Misconception
If someone is sick, they’ll seek help.
Realities
Why Patients Delay Seeking Care
Inability to afford medication Shame & embarrassment with the deteriorating state of their condition Sharing of medication or insulin with a family member Fear of being diagnosed with a serious illness or surgery Fear of financial devastation due to lack of disability coverage Too proud to seek “charity” help Down playing illness due to perceived cost Fear of who would care for children
Patient Eligibility Criteria
Must reside in Centre County Family income at or below 200% of the federal poverty level No health insurance
No dental insurance
CVIM Services
Primary Medical Care Primary Dental Care Case Management Services Medication Assistance Program
Medical Services
CVIM provides:
Appointment with a family doctor:
Preventative Care Urgent Care (illness) Chronic Disease Management
Diagnostic Tests and Labs Referrals to Specialists
CVIM Does not provide:
Surgery, emergency treatment, prenatal care, family planning services.
CVIM Medical Clinic
Most commonly treated conditions include:
Hypertension Diabetes Anxiety High Cholesterol Depression
Most commonly treated dental health needs include:
Emergency Evaluations Extractions Restorative Work Dental Hygiene
Give Kids A Smile and Vision Day
CVIM Case Management
Assist with enrollment applications for public
assistance programs
Basic Needs Case Management Oversee Tobacco Cessation Program
CVIM Medication Assistance Program
MAP provides critical support to CVIM patients by offering
prescription medications at no cost.
Donated through Indigent Drug Programs Purchased at reduced cost
In 2013/2014 CVIM received over $1.2 million worth of medications
for our patients.
CVIM By the Numbers: Services
Fiscal year 2013-2014
Organizational Chart
Board of Directors Executive Director Cheryl White Medical Director Ray Nungesser Dental Director John Damcott Clinical Services Director Kristi Mattzela Staff Dentist Jason Stetson Dental Assistants Trina Spangler Dental Hygienists Sue Green Sara Medina Staff Nurses Cheryl Trombley Joyce McCloskey Case Manager Shelley Murray MAP/Med Dist. Dana Jaeger Denise Rhoads Clinical Admin Asst Alexandra Boateng Clinical Pharmacist Denise Kreckel Development Coordinator Sue Forster Operations Coordinator Becky Schrope Executive Admin Asst Katie Oppermann CVIM By the Numbers: Volunteers
Professional Volunteers
186 volunteers donated 16,974 hours of their time to the clinic in fiscal year 2013-2014
Time for a tour!
Volunteer Expectations
Fulfill the minimum hours requirement fro assigned
position.
Report a few minutes early for your shift. If you cannot fulfill your shift, give ample notice. Notify the VC of a leave of absence ASAP. Wear your nametag. Keep accurate records of volunteer records.
Confidentiality
Confidentiality Agreement Under no circumstances should volunteers disclose
any CVIM confidential information including:
Patient information Donor information Other clinic business
Student Volunteers
Must be at least 18 years of age. Commit to a weekly shift for at least one full
semester.
Provide reliable transportation Observe the dress code We do not offer shadowing opportunities If you need a reference or recommendation, you
must volunteer at least 40 hours.
Clinical Volunteers
Clinicians can volunteer as little as 4 hours per
month.
Professional Liability Coverage is available at
no charge to all licensed providers .
Clinicians set the pace and number of
patients seen.
Staff nurse is on site during clinic hours.
Greeter
Position Description:
Greets patients/visitors at the door. Helps patients sign in. Assists with children while parents receive care. Notifies clinic of patient arrivals
Time requirement:
One 4 hour shift per week, 8:30-1:00 or 1:00-4:30
Receptionist
Position Description
Answer phones and direct phone calls Greet and assist patients/visitors Schedule appointments by computer Screen clients for eligibility
Time Requirement
One 4 hour shift per week, 8:30-1:00 or 1:00-4:30
Medical Records
Position Description:
Prepare charts for medical clinic. File documents in charts. Assemble chart for new patients.
Time Requirement:
One 2-3 hour shift per week, flexible scheduling
Medication Assistance Program
Position Description:
Complete applications to IDP programs Application follow-up
Time Requirement:
One 4 hour shift per week, Monday, Wednesday,
Case Manager/Social Worker
Position Description:
Conduct needs assessments. Make appropriate referrals. Assist with applications for insurance
PRIOR CASE MANAGEMENT EXPERIENCE IS REQUIRED
Time Requirement:
One 4 hour shift per week, scheduled as needed.
Occasional Volunteer Opportunities
Special Events Mailings Fundraising Events Projects Work Days Committees Driver/lunch assistant Time Requirement:
Flexible and occasional hours based on project or event
Becoming A Volunteer
Complete a Volunteer Application Attend a Volunteer Information Session
Complete volunteer interest form and confidentiality
agreement
Meet with Supervising Staff Member
Review job requirements and expectations
Complete TB Test and Criminal Background Check Complete required training
Never doubt that a small group
can change the world. Indeed, it is the only thing that ever has.