United Way of North Carolina 875 Walnut Street, Suite 150B Cary, - PowerPoint PPT Presentation

United Way of North Carolina 875 Walnut Street, Suite 150B Cary, NC 27511

• Call 911 in an Emergency • Call 811 before you dig • Call 711 to access telecommunications relay services • Call 611 to report a phone service issue • Call 511 for information from Dept. Of Transportation • Call 411 for Information and Listings • Call 311 for local and county services (not in all communities) • Call 211 to access health and human services resources

Brought to You By United Way

Mission To provide North Carolina communities with free and easy access to health and human services, government services, and disaster resources 24/7/365; while providing real time data on community need and vital trend information for community planning, disaster response and that informs funding decisions.

 24 Hours a Day/7 Days a Week/365 Days a Year  Free, confidential, multi-lingual  Call centers in Durham and Asheville  Staffed by trained Call Specialists  Service available in all 100 NC counties

Simply Dial 2-1-1 Explain Your Need to a Trained Call Specialist Provide Your Zip Code to Search for Resources Closest to You Follow the Next Steps Provided by the Call Specialist

 Has over 19,000 resources  Includes resources in all 100 NC counties  Provides agency contact information and hours  Explains the intake process, documentation needed, and fee scale (if applicable)  Is available by calling 2-1-1 or visiting nc211.org

 114,310 calls  126,555 needs identified  176,178 searches and resource views at nc211.org

Top Ten Need Areas in 2017 1. Housing and Shelter 2. Utilities 3. Healthcare 4. Food 5. Agency and Other Contact Information 6. Legal Assistance 7. Mental Health and Addictions 8. Employment and Income Assistance 9. Clothing and Household Goods 10. Transportation Assistance

Searching on the website Use our Guided Search Buttons to Easily Find Top Needed Resources

 Click on a Program to get detailed information  Use the map feature to find resources nearest your location  Make a PDF print-out of your resource information

 During a disaster, call 2-1-1 for shelter and evacuation information  2-1-1 can also help you find out about food and water distributions  During Hurricane Matthew, NC 2-1-1 handled more than 12,000 disaster related calls

Help Starts Here www.nc211.org Dial 2-1-1