United Way of North Carolina 875 Walnut Street, Suite 150B Cary, - - PowerPoint PPT Presentation

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Dec 22, 2023 367 likes •516 views

United Way of North Carolina 875 Walnut Street, Suite 150B Cary, NC 27511 Call 911 in an Emergency Call 811 before you dig Call 711 to access telecommunications relay services Call 611 to report a phone service issue Call

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United Way of North Carolina 875 Walnut Street, Suite 150B Cary, NC 27511

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Call 911 in an Emergency
Call 811 before you dig
Call 711 to access telecommunications relay services
Call 611 to report a phone service issue
Call 511 for information from Dept. Of Transportation
Call 411 for Information and Listings
Call 311 for local and county services (not in all communities)
Call 211 to access health and human services resources

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Brought to You By United Way

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Mission

To provide North Carolina communities with free and easy access to health and human services, government services, and disaster resources 24/7/365; while providing real time data on community need and vital trend information for community planning, disaster response and that informs funding decisions.

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24 Hours a Day/7 Days a Week/365 Days a Year
Free, confidential, multi-lingual
Call centers in Durham and Asheville
Staffed by trained Call Specialists
Service available in all 100 NC counties

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Simply Dial 2-1-1 Explain Your Need to a Trained Call Specialist Provide Your Zip Code to Search for Resources Closest to You Follow the Next Steps Provided by the Call Specialist

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Has over 19,000 resources
Includes resources in all 100 NC counties
Provides agency contact information and hours
Explains the intake process, documentation needed, and

fee scale (if applicable)

Is available by calling 2-1-1 or visiting nc211.org

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114,310 calls
126,555 needs identified
176,178 searches and

resource views at nc211.org

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Top Ten Need Areas in 2017

1. Housing and Shelter 2. Utilities 3. Healthcare 4. Food 5. Agency and Other Contact Information 6. Legal Assistance 7. Mental Health and Addictions 8. Employment and Income Assistance 9. Clothing and Household Goods

10. Transportation Assistance

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Searching on the website

Use our Guided Search Buttons to Easily Find Top Needed Resources

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Click on a Program to get detailed information
Use the map feature to find resources nearest your location
Make a PDF print-out of your resource information

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During a disaster, call 2-1-1

for shelter and evacuation information

2-1-1 can also help you find
ut about food and water

distributions

During Hurricane Matthew,

NC 2-1-1 handled more than 12,000 disaster related calls

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