#UCanReg: AN ECCENTRIC EFFORT TO GET STUDENTS TO TAKE NOTICE AND REGISTER ON TIME FOR CLASSES SHARON TAVERNIER MARIANNE DIMARCO-TEMKIN DIRECTOR ASSISTANT DIRECTOR TAVERNIERS@CANTON.EDU DIMARCOTEMKINM@CANTON.EDU ADVISING & FIRST YEAR PROGRAMS SUNY CANTON 315-379-3954
SUNY CANTON QUICK FACTS By the Numbers... • 3200 Total Student Enrollment • 85% Students that receive Financial Aid • 17 Average class size • $45 Million - Athletic center now open • 75 minutes to Ottawa, Canada's capital • 555 Acres of land owned by SUNY Canton • 20 the average age of our students SUNY Canton draws students from all over the Northeast, with the majority coming from within New York State. Students have the opportunity to cross-register with Clarkson University, St. Lawrence University, and SUNY Potsdam through the Associated Colleges agreement.
The problem: Students were not particularly motivated to schedule classes as soon as they had the opportunity to do so Notification sent via email Pitfalls for students Pitfalls for staff
History/background Continuing students must see an advisor every semester to obtain a registration code Students self-register Banner Self-service (we call it UCanWeb) Advisors are primarily faculty in the student’s major
Data from 2012: What it looked like: Prior to Special Advising Week Effort in Fall % Continuing, Degree Students who 2012 for Spring 2013 (N=2930) Frustrated students have Registered for Classes 99.6 100.0 100 Frustrated staff 85.5 80 62.1 Long lines 60 40 30.1 Planning for course sections 20 0 Hiring instructors 0 NEW STUDENT ADVISING EFFORT Number of Weeks After the Advising Period Starts
Spring 2013
Data from Spring 2013: Percentage of Unregistered Continuing Students in Spring 2013 for Fall 2013 (N=2131) % Continuing students who have 100.0 100.0 100.0 NOT registered. 80.0 60.0 32.6 40.0 21.7 17.2 20.0 10.9 0.8 0.0 0.0 Number of Weeks after Advising Period Starts
After that first day in costume: We talked to over 300 students (and faculty and staff) in one day. Public Relations Online Learning Learning Commons We decided to develop this idea further Coming up with other themes Developing a campaign and branding Creating an SOP and a calendar Initiation of a $50 Fee
Fall 2013
Data from Fall 2013:
ADVISING WEEK TOUCHES DOWN ON SUNDAY April 6 th at 7:00 p.m. at the SOUTHWORTH LEARNING COMMONS
Spring 2014
Fall 2014 Chronicle Article: Which Marvel superhero could run a University? 10/30/14 Letter to the editor: SUNY-Canton Knows About Superheroes Running a University 11/5/14
Spring 2015 1:15 1:27 1:26 1:25 1:24 1:23 1:22 1:21 1:20 1:19 1:18 1:17 1:16 1:14 1:29 1:13 1:12 1:11 1:10 1:09 1:08 1:07 1:06 1:05 1:04 1:03 1:02 1:28 1:30 1:00 1:46 1:58 1:57 1:56 1:55 1:54 1:53 1:52 1:51 1:50 1:49 1:48 1:47 1:45 1:31 1:44 1:43 1:42 1:41 1:40 1:39 1:38 1:37 1:36 1:35 1:34 1:33 1:32 1:01 0:59 2:00 0:14 0:26 0:25 0:24 0:23 0:22 0:21 0:20 0:19 0:18 0:17 0:16 0:15 0:13 0:28 0:12 0:11 0:10 0:09 0:08 0:07 0:06 0:05 0:04 0:03 0:02 0:01 0:27 0:29 0:58 0:45 0:57 0:56 0:55 0:54 0:53 0:52 0:51 0:50 0:49 0:48 0:47 0:46 0:44 0:30 0:43 0:42 0:41 0:40 0:39 0:38 0:37 0:36 0:35 0:34 0:33 0:32 0:31 1:59 2:00 2:00 1:16 1:28 1:27 1:26 1:25 1:24 1:23 1:22 1:21 1:20 1:19 1:18 1:17 1:15 1:30 1:14 1:13 1:12 1:11 1:10 1:09 1:08 1:07 1:06 1:05 1:04 1:03 1:29 1:31 1:01 1:47 1:59 1:58 1:57 1:56 1:55 1:54 1:53 1:52 1:51 1:50 1:49 1:48 1:46 1:32 1:45 1:44 1:43 1:42 1:41 1:40 1:39 1:38 1:37 1:36 1:35 1:34 1:33 1:02 1:00 2:00 0:15 0:27 0:26 0:25 0:24 0:23 0:22 0:21 0:20 0:19 0:18 0:17 0:16 0:14 0:59 0:13 0:12 0:11 0:10 0:09 0:08 0:07 0:06 0:05 0:04 0:03 0:02 0:01 0:28 0:29 0:30 0:46 0:58 0:57 0:56 0:55 0:54 0:53 0:52 0:51 0:50 0:49 0:48 0:47 0:45 0:31 0:44 0:43 0:42 0:41 0:40 0:39 0:38 0:37 0:36 0:35 0:34 0:33 0:32 End End
Fall 2015
Summary
Evolution of a hashtag #UCanReg Play on our Banner Self-Service which is called UCanWeb Attempted the hashtag a couple of times… # SeussAdvising also gets some hits, but made it hard to track later
Discussion Can you get creative with how you reach out to students? 3 minutes
Summary Email Important dates on main homepage and Blackboard sign in page Slides on TV screens across campus Social media pages – our own personal, official campus PR pages, Student Activities pages and any student who takes our picture and uses our hashtag Table tents Guest lecture in FYEP classes Paper flyers around campus Targeted emails addressed directly to students Calling campaign
Questions?
Thank you! • NACADA for accepting our proposal • SUNY Canton/College Association for Funding • Janel Smith and Sarah Todd, Institutional Research • The Staff of The Ready Center at SUNY Canton for all their support • Shelly Thompson (Our awesome secretary and colleague) • The Office of the Registrar • Dr. Molly Mott, Associate Provost • Public Relations Team at SUNY Canton, especially Greg Kie, Travis Smith • Southworth Learning Commons Library staff • Online Learning • Our FYEP Instructors • Dr. Ron Tavernier and Dr. Michael Temkin • And especially our students who keep us motivated and inspire us every day!
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