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Tom Ryan Founder & CEO - Smashburger B ACKGROUND Grand Rapids, - PowerPoint PPT Presentation

Tom Ryan Founder & CEO - Smashburger B ACKGROUND Grand Rapids, MI Born and Raised! St. Adalbert Grade School West Catholic High School (75) Michigan State University B.S. - 79 M.S. 82 Ph.D.


  1. Tom Ryan Founder & CEO - Smashburger

  2. B ACKGROUND • Grand Rapids, MI – Born and Raised! • St. Adalbert Grade School • West Catholic High School (‘75) • Michigan State University • B.S. - ’79 • M.S. – ’82 • Ph.D. – ‘85

  3. C AREER H ISTORY Restaurant Transition

  4. L EGACY OF B USINESS D RIVING I NNOVATIONS Lover’s Line • Stuffed Crust Pizza • Dollar Menu • McFlurries • McGriddles Black Angus Steak • • French Dip •

  5. C AREER H ISTORY

  6. V IDEO C LIP Play Video

  7. T HE I NSIGHT “Latent demand of dissatisfaction” • Emotional/Rational void in the marketplace • Milk Shakes

  8. T HE P RINCIPLES C USTOMER O PERATOR S HAREHOLDER Product Speed Topline Vitality “ULEM” Strength Place Ease Tone Systems

  9. T HE D RIVERS Modernity • “Next Generation” thinking • Differentiation at every turn • Classic Smashburger

  10. T HE M ISSION Our mission is to put burgers back into people’s lives. We want to change the way people think about burgers and the way they feel when they have a burger. We want Smashburger to be an every occasion burger restaurant that people can call their own.

  11. T HE S TART Glendale, Colorado June 19, 2007

  12. T HE C URRENT Westminster, Colorado June 1, 2017

  13. K EY F EATURES F AST C ASUAL P LUS S ERVICE

  14. K EY F EATURES K ILLER Q UALITY F OOD / F LAVORS / M ENU Entrée Veggie Trio of Sides Salad Frites

  15. K EY F EATURES O CCASION B READTH Hot Dog, Hamburger, Chicken…Oh My! Guy’s Night Out Girl’s Night Out

  16. K EY F EATURES P LACE / V IBE / D ESIGN

  17. K EY F EATURES P LACE / V IBE / D ESIGN

  18. K EY F EATURES P LACE / V IBE / D ESIGN

  19. K EY F EATURES P LACE / V IBE / D ESIGN

  20. K EY F EATURES P LACE / V IBE / D ESIGN

  21. K EY F EATURES P LACE / V IBE / D ESIGN

  22. K EY F EATURES P LACE / V IBE / D ESIGN

  23. K EY F EATURES = “L OCAL ”

  24. B RANDED S TORY T ELLING “M ODERN CONSUMERS WANT FOOD WITH A STORY THAT MAKES THEM FEEL GOOD ABOUT WHAT & WHERE THEY EAT !” MODERN REAL THOUGHTFUL AUTHENTIC PEOPLE FRESH SOURCING SOURCING ORIGINAL FRESH PHILANTHROPY THOUGHTFUL AUTHENTIC CULINARY NATURAL MODERN REAL LOCAL PHILANTHROPY NATURAL POLICIES PEOPLE POLICIES CULINARY LOCAL ORIGINAL

  25. T HE G ROWTH S TORY – 10 Y EARS United States = 339 Michigan = 6 London = 4 Canada = 6 Egypt = 1 Panama = 2 Bahrain = 2 El Salvador = 2 Saudi Arabia = 7 Costa Rica = 3 Kuwait = 3

  26. S TRATEGIC P ARTNERSHIP Jollibee Partnership October 2015 •

  27. W HAT ’ S N EXT ?  G ROWTH Strategic Focus on: Non-Traditional • Franchising • Traditional • Concentration for marketing • efficiency

  28. W HAT ’ S N EXT ?  P RODUCTS Triple Double “The New Way to Burger” Turkey Burger

  29. Q UESTIONS AND A NSWERS

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