TO THE MEMBERS OF THE REVALIDA PANEL, ISA PARTNERS, OTHER GUESTS, - - PDF document

TO THE MEMBERS OF THE REVALIDA PANEL, ISA PARTNERS, OTHER GUESTS, LADIES AND GENTLEMEN, GOOD AFTERNOON.

1 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

I AM PLEASED TO PRESENT PVAO’S PUBLIC REVALIDA FOR THE THIRD STAGE OF THE PGS – THE PROFICIENCY STAGE. THE OUTLINE OF MY PRESENTATION IS AS SHOWN:

2 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THE PHILIPPINE VETERANS AFFAIRS OFFICE DERIVES ITS MANDATE FROM THE 1987 CONSTITUTION, SPECIFICALLY SECTION 7 ARTICLE 16 WHICH PROVIDES THAT THE STATE SHALL PROVIDE IMMEDIATE AND ADEQUATE CARE, BENEFITS, AND OTHER FORMS OF ASSISTANCE TO WAR VETERANS.

3 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

IN ADDITION , SEC 13 ARTICLE 2 MANDATES THAT THE STATE SHALL INCULCATE IN THE YOUTH PATRIOTISM AND NATIONALISM

4 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

GIVEN THIS CONSTITUTIONAL MANDATE PVAO’S HAS THREE MAJOR FINAL OUTPUTS (DELIVERABLES):

• 1. VETERANS' WELFARE AND BENEFITS ADMINISTRATION
• 2. VETERANS MEMORIAL AND HISTORICAL PRESERVATION;

AND,

• 3. VETERANS AFFAIRS MANAGEMENT

5 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

PRIOR TO UNDERTAKING THE PGS, PVAO FELL SHORT IN DELIVERING ITS MFOS: VETERANS BENEFITS HAVE REMAINED INADEQUATE AS IT HAS BEEN PEGGED AT THE SAME LEVEL SINCE 1994, OR MORE THAN TWENTY THREE YEARS AGO. COMPOUNDING THIS PROBLEM IS THE FACT THAT THERE IS ONLY ONE VETERANS MEMORIAL MEDICAL CENTER FOR 200,000 QUALIFIED BENEFICIARIES NATIONWIDE.

6 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THERE WAS A DIMINISHING INTEREST IN HISTORY AND THE YOUNGER GENERATION ARE LARGELY UNAWARE AND THEREFORE LACKING IN SENSE OF PRIDE FOR OUR VETERANS’ HEROIC DEEDS. SHRINES HAVE BEEN RELEGATED AS MERE STRUCTURES AND ARE NO LONGER ACCORDED THE RESPECT AND IMPORTANCE THEY DESERVE. FOR EXAMPLE, THE LIBINGAN NG MGA BAYANI, WHICH IS SUPPOSED TO BE THE GRAVESITE OF THE COUNTRY’S HEROES, IS CURRENTLY BEING OCCUPIED BY INFORMAL SETTLERS. THE SAME IS TRUE FOR OTHER SHRINES SUCH AS THE BALETE PASS AND THE LOS VETERANS DELA REVOLUCION CEMETERY.

7 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

MANY IMPORTANT HISTORICAL SITES SUCH AS BESSANG PASS AND TIRAD PASS ARE DEVOLVED TO LOCAL GOVERNMENTS. AND IN THE CASE OF MINDANAO, THERE IS NO NATIONAL SHRINE IN THE ISLAND DESPITE THE NUMEROUS BATTLES FOUGHT THERE DURING WORLD WAR II. LOCAL GOVERNMENT UNITS, SELDOM COMMEMORATE SIGNIFICANT HISTORICAL WORLD WAR II EVENTS IN THEIR LOCALITY AND HAVE INSTEAD FOCUSED ON BREAKING INANE WORLD RECORDS AND HOLDING STREET FESTIVALS CELEBRATING ANYTHING FROM SLIPPERS TO HATS. THERE IS A DEARTH OF MEMORIAL AND HISTORICAL RECORDS AND MATERIALS ABOUT WWII IN THE PHILIPPINES AS MOST OF THESE ARE ARCHIVED IN THE US NATIONAL ARCHIVES IN MARYLAND, USA.

8 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THE FILIPINO VETERANS COMMUNITY WAS FACTIONALIZED, DUE IN PART TO A POOR TRACK RECORD IN CORPORATE GOVERNANCE WHICH LED TO SEVERE DISSENSIONS WITHIN THE COMMUNITY. THE VETERANS HAVE NOT BEEN PROPERLY ASSISTED TO MANAGE THE VETERANS PROPERTIES AND OTHER ASSETS THAT MAY BE USED TO GENERATE INCOME FOR THEIR WELFARE AND BENEFITS.

9 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

WITH THESE CHALLENGES, IT HAS BECOME DIFFICULT FOR VETERANS TO CONTINUE BEING A BEACON OF INSPIRATION FOR THE YOUTH AS FUTURE DEFENDERS. WHEN THEY HEAR THE WORD VETERANS, THE IMAGE THAT IS CONJURED IS THAT OF A POOR OLD MAN BEGGING FOR INCREASED BENEFITS,

10 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

INSTEAD OF IMAGES OF VALOR, LOVE OF COUNTRY AND SELF SACRIFICE – THE IDEALS EXEMPLIFIED IN THE DEFENSE OF BATAAN AND CORREGIDOR DURING THE SECOND WORLD WAR

11 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

WITH THIS REALIZATION, PVAO EMBARKED ON A SIX-MONTH INTEGRITY DEVELOPMENT REVIEW WHICH IDENTIFIED ORGANIZATIONAL VULNERABILITIES AND WEAKNESSES. TAKING OFF FROM THIS REVIEW , PVAO BEGAN TO ADDRESS ITS WEAKNESSES BY REORGANIZING ITS STRUCTURE UNDER A RATIONALIZATION PLAN APPROVED BY THE DBM AND CSC.

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PVAO ALSO INVESTED IN THE DEVELOPMENT OF ITS MOST IMPORTANT ASSET OF – ITS HUMAN RESOURCE. A MORAL RENEWAL PROGRAM WAS IMPLEMENTED AND EMPLOYEES WERE EXPOSED TO COMPETENCY DEVELOPMENT TRAININGS ALONG WITH SHARING BEST PRACTICES AND BENCH-MARKING WITH OTHER INSTITUTIONS. BECAUSE WE ARE A FRONTLINES SERVICE AGENCY, WE HAVE TO ACHIEVE EFFICIENCY IN OUR OPERATIONS. IN OTHER WORDS, WE HAVE TO PERFORM WHILE

• TRANSFORMING. HENCE WE WENT THROUGH ISO

CERTIFICATION PROCEDURES. THE PROCESS OF ADJUDICATING PENSION CLAIMS WAS IMPROVED AND HAS BEEN CERTIFIED UNDER ISO 9001:2008 STANDARD FOR THE FIFTH YEAR NOW.

13 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

NOT WANTING TO LOSE THIS MOMENTUM FOR CHANGE, SUSTAIN THE LONG-TERM SUCCESS OF THE PROGRAMS AND ENSURE THAT THE REFORMS WILL ENDURE CHANGES IN LEADERSHIP. PVAO IN COOPERATION WITH THE INSTITUTE FOR SOLIDARITY IN ASIA DEVELOPED THE KAGITINGAN ROADMAP 2022 AND ENROLLED IN THE PERFORMANCE GOVERNANCE SYSTEM.

14 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THIS PAVED THE WAY TO OUR STRATEGIC CHANGE AGENDA WHICH SEEKS TO:

• TRANSFORM VETERANS’ ORGANIZATIONS FROM BEING

SELF-CENTERED, FACTIONALIZED AND MARGINALIZED TO BEING UNITED AND EMPOWERED;

• TO MAKE COMMEMORATIVE EVENTS PERVASIVE AND

COMMUNITY-BASED;

• TO RATIONALIZE PENSIONS AND BENEFITS STRUCTURE,
• AND TO ENSURE VETERANS’ OVERALL WELFARE AND

WELLBEING.

15 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THESE CHANGES ARE IN SUPPORT OF TWO STRATEGIC THEMES; AS SHOWN IN THIS STRATEGIC ROADMAP.

16 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

, EMPOWERING VETERANS

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AND MOTIVATING FUTURE DEFENDERS.

18 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

WE IDENTIFIED BREAKTHROUGH GOALS WHICH SERVE AS SUCCESS INDICATORS OF OUR SHARED VISION: “A STRONG AND UNIFIED FILIPINO VETERANS COMMUNITY THAT IS A RELIABLE PARTNER IN NATION BUILDING.

19 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

REDUCE THE NUMBER OF INDIGENT VETERANS TO 0 IN 2010, PVAO WANTED TO PROVIDE MEDICAL AND HEALTH INSURANCE TO WORLD WAR II VETERANS AND THEIR SURVIVING SPOUSES. HOWEVER, AT THE TIME PVAO COULD ONLY SPONSOR THE VETERANS ENROLLMENT TO PHILHEALTH IF HE OR SHE WAS CONSIDERED INDIGENT . AFTER A VERIFICATION PROCESS BY THE PHILHEALTH WITH THE DSWD, WE DISCOVERED THAT ALMOST 12,000 VETERANS AND SURVIVING SPOUSES WERE QUALIFIED INDIGENT UNDER THE PROGRAM. THESE INCLUDE WWII VETERANS WHO ARE ENTIRELY DEPENDENT ON THE P5,000 OLD AGE PENSION AND P1,700 ADMINISTRATIVE DISABILITY PENSION OR TAD RECEIVED FROM PVAO. ONE OF THEM IS VETERAN ALBERTO CARIAGA SOLOMON

20 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

AND SO WITH VETERAN PORFIRIO LAGUITAN, AND LT ANTONINA GARON WHO ALL STRUGGLE TO MAKE ENDS MEET. PVAO SELECTED THE BREAK THROUGH GOAL OF MAKING SURE THAT THERE WILL BE NO INDIGENT VETERAN BY 2022. BECAUSE IN THE EYES OF THE PEOPLE ESPECIALLY THE YOUTH, THE CONTINUING POVERTY OF LOLO ALBERTO, LOLO PORFIRIO, LOLA GARON AND MANY OTHER JUST LIKE THEM, SENDS A WRONG MESSAGE ON HOW THIS NATION TAKES CARE OF ITS DEFENDERS.

21 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

PVAO’S SECOND BREAKTHROUGH GOAL IS TO INCREASE THE NUMBER OF KAGITINGAN BUILDERS FROM 21 TO 73 BY

• 2022. KAGITINGAN BUILDERS REFER TO THE INITIATIVES

THAT PROMOTE LOVE FOR COUNTRY AMONG THE CITIZENS. THESE ARE: THE DEVELOPMENT OF SHRINES; PARTICIPATION IN COMMEMORATIVE EVENTS, AND PRODUCTION OF HISTORICAL ACCOUNTS OF AND OTHER REMINDERS OF OUR NATION’S GREAT HISTORIC PAST.

22 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

SUPPORTING THE TWO BREAKTHROUGH GOALS ARE EIGHT STRATEGIC OBJECTIVES ON IMPROVING CORE PROCESSES, LEARNING AND GROWTH AND FINANCE.

23 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

TO TRACK PVAO’S PROGRESS IN IMPLEMENTING THE KAGITINGAN ROADMAP, A SCORECARD WAS DEVELOPED WITH ANNUAL TARGETS FOR EACH STRATEGIC OBJECTIVE. THE FIRST COLUMN ARE THE TWO BREAKTHROUGH GOALS AND EIGHT STRATEGIC OBJECTIVES. THE SECOND COLUMN ARE THE PERFORMANCE MEASURES BY WHICH THE PROGRESS OF THE KAGITINGAN ROADMAP SHALL BE

• TRACKED. THE SUBSEQUENT COLUMNS ARE THE 2014 BASE

LINE AND TARGETS AND ACTUAL ACCOMPLISHMENTS PER YEAR.

24 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

25 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

TO ENSURE THAT PVAO MEETS OR EXCEEDS THE PERFORMANCE TARGETS IN ITS SCORECARD AND TRANSLATE STRATEGY TO EXECUTION, THE FORMULATED STRATEGIC INITIATIVES ARE EMBEDDED IN THE FOLLOWING PROJECT MANAGEMENT PLANS, WHICH ARE EXECUTED BY A DEDICATED PROJECT MANAGEMENT TEAM AND GUIDED BY DESIGNATED MSGC MEMBERS.

26 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

REFORM VETERANS BENEFITS MANAGEMENT SYSTEM AIMS TO IMPROVE THE MANAGEMENT OF VETERANS PENSION AND BENEFITS BY AUTOMATING CRITICAL PROCESSES IN PENSION OPERATIONS AND SERVICES ADMINISTRATION AND ENLISTING THE AID OF PARTNERS IN DELIVERING SERVICES TO OUR VETERANS.

27 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

PROJECT UNITAS AIMS TO FOSTER UNITY WITHIN THE FILIPINO VETERANS COMMUNITY BY ENCOURAGING VETERANS TO JOIN VETERANS ORGANIZATIONS AND PARTICIPATE IN PUSHING REFORMS, ENABLING THEM TO BUILD AN EMPOWERED AND CREDIBLE FEDERATION.

28 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THE STRATEGIC INITIATIVE ON ASSET OPTIMIZATION FOCUSES ON THE DEVELOPMENT, LEASE AND USE OF GOVERNMENT REAL PROPERTY ASSETS TO GENERATE INCOME FOR VETERANS WELFARE AND OTHER PURPOSES

29 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

PARTNER TAYO SA BAYANI SEEKS TO LEVERAGE PARTNERSHIPS WITH THE VETERANS ORGANIZATIONS, PRIVATE SECTOR, LGUS, NGAS, NGOS AND MEMBERS OF THE ACADEME TO DEVELOP “KAGITINGAN BUILDERS”

30 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

WE ARE ALSO PURSUING A LEGISLATIVE AGENDA AS SHOWN: RATIONALIZE AND UPGRADE VETERANS BENEFITS REVISE CHARTER OF VETERANS ORGANIZATIONS AND CORPORATIONS DECLARE NEW MILITARY SHRINES AND NATIONALIZE THE MANAGEMENT OF EXISTING ONES REORGANIZE THE AGENCIES RELATED TO PHILIPPINE VETERANS AFFAIRS

31 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

32 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

REORGANIZATION 2.0 SEEKS TO IDENTIFY AND FILL-IN STRUCTURAL GAPS WHICH HINDER PVAO’S PERFORMANCE OF ITS MANDATE. ON THE OTHER HAND, LEARNING AND DEVELOPMENT ENSURES THAT PVAO ACQUIRES THE COMPETENCE IN ORGANIZATIONAL DEVELOPMENT, SUPERVISION OF CORPORATE AFFAIRS, AND PROJECT MANAGEMENT.

TO FURTHER CASCADE THE STRATEGY TO THE WHOLE ORGANIZATION, THE OSM FACILITATES THE FORMULATION OF UNIT SCORECARDS FOR SECTIONS, FIELD SERVICE EXTENSION OFFICES AND SHRINE UNITS, AND EVENTUALLY TO EVERY INDIVIDUAL MEMBER OF THE ORGANIZATION. THESE CASCADING TOOLS WERE INCORPORATED IN EXISTING PROCESSES AND MECHANISMS SUCH AS THE ANNUAL PLAN AND BUDGET, OFFICE PERFORMANCE COMMITMENT REPORTS AND INDIVIDUAL PERFORMANCE COMMITMENT REPORTS WHICH ARE PRESCRIBED UNDER THE INTEGRATED PERSONNEL PERFORMANCE MANAGEMENT SYSTEM.

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IN ORDER TO FULLY OPERATIONALIZE THE STRATEGY, PVAO HAS FORMED THE STRATEGY MANAGEMENT BOARD (SMB), CHAIRED BY THE DEPUTY ADMINISTRATOR WITH DIVISION CHIEFS AS MEMBERS. EACH DIVISION HAS ITS OWN DIVISION SCORECARD OFFICERS WHO COLLABORATES WITH THE OFFICE FOR STRATEGY MANAGEMENT.

34 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THE OFFICE OF STRATEGY MANAGEMENT IS LODGED WITHIN THE PLANNING AND MANAGEMENT DIVISION, WHICH ALSO HOUSES THE BUDGET, MANAGEMENT AND PLANS

• SECTION. THIS CONFIGURATION FACILITATES THE

INTEGRATION OF STRATEGY IMPLEMENTATION INTO PLANNING, BUDGETING AND MANAGEMENT EVALUATION PROCESSES AS ALL THESE OFFICES ARE PLACED UNDER ONE DIVISION. THE OSM PERFORMS THE FOLLOWING PGS FUNCTIONS: 1) SCORECARD MANAGER, 2) ALIGNMENT MANAGER, AND 3) INITIATIVES MANAGER.

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AS A SCORECARD MANAGER, THE OSM MONITORS, UPDATES AND ENSURES THE ACCURACY AND VALIDITY OF DATA REFLECTED IN THE KAGITINGAN SCORECARD. THIS IS DONE THROUGH REGULAR MONTHLY OPERATIONS REVIEW AND QUARTERLY STRATEGY REVIEWS

36 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

AS THE ALIGNMENT MANAGER, THE OSM ASSISTS PVAO’S DIVISIONS AND FSEOS TO COME UP WITH THEIR RESPECTIVE SCORECARDS AND EXECUTION PLANS. THE PMD DOES SO BY GIVING LECTURES ON THE STRATEGY AND THE SCORECARD SYSTEM, AND FACILITATING WORKSHOPS SO THAT LOWER-LEVEL UNITS CAN COME UP WITH THEIR OWN BREAKTHROUGH, GOALS, OBJECTIVES, MEASURES, AND TARGETS WHICH ARE CONSISTENT AND ALIGNED TO THE PVAO STRATEGY

37 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

AS INITIATIVES MANAGER, PMD ASSISTS THE PROJECT TEAMS IN DEVELOPING AND REVISING THEIR PROJECT MANAGEMENT PLANS AND ANNUAL EXECUTION PLANS. THE PMD ALSO FACILITATES CONSULTATIVE MEETINGS BETWEEN THE PMTS AND DESIGNATED MSGC ADVISORS.

38 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

AS THE MSGC SECRETARIAT, THE OSM COORDINATES THE SCHEDULES OF THE MGSC MEMBERS, SCHEDULE THE MSGC MEETING AND SET THE MEETING AGENDA, PREPARE PRESENTATIONS AND REFERENCE MATERIALS FOR THE MSGC MEETING, AND PROVIDE UPDATES TO THE MSGC MEMBERS REGARDING THE PROGRESS OF THE KR 2022.

39 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

PVAO EMPLOYS THREE MONITORING MECHANISMS IN ORDER TO CHECK IF THE TARGETS ARE MOVING AND IF THE PROGRAMS AND PROJECTS ARE IMPLEMENTED WELL. ON A MONTHLY BASIS THE SMB ALSO CONVENES TO CONDUCT THE MONTHLY OPERATIONS REVIEW, WHICH IS SCHEDULED DURING THE LAST FRIDAY OF THE MONTH. THE MONTHLY OPERATIONS REVIEWS FOCUS MORE ON THE NITTY-GRITTY DETAILS OF STRATEGY IMPLEMENTATION. TO PROVIDE MORE STRUCTURE TO THE DISCUSSION, THE PMD HAS REQUIRED THE PROJECT TEAMS TO SUBMIT A MONTHLY STATUS REPORT PRIOR TO THE MEETING IN ORDER TO COME UP WITH A SUMMARIZED REPORT CONTAINING THE COLLECTIVE SUBMISSIONS OF THE SMB.

40 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

DURING EVERY QUARTER OF THE YEAR, THE SMB WITH ASSISTANCE FROM THE PMD CONDUCTS STRATEGY REVIEWS TO CHECK THE PERFORMANCE OF THE DIVISIONS IN RELATION TO THE ATTAINMENT OF STRATEGIC TARGETS. DURING THE QUARTERLY STRATEGY REVIEW, THE SMB IS ABLE TO CHECK WHICH AREAS OF STRATEGY IMPLEMENTATION ARE DOING WELL AND WHICH NEED TO BE

• IMPROVED. THROUGH THE QUARTERLY STRATEGY

REVIEWS, A BROADER PICTURE OF ORGANIZATIONAL GAPS AND DO-WELLS ARE HIGHLIGHTED VIS-À-VIS THE KR 2022.

41 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

EXTERNALLY, PVAO REGULARLY REPORTS TO THE MULTI SECTOR GOVERNANCE COUNCIL AN ADVISORY BOARD WHICH ALSO PROVIDES TECHNICAL EXPERTISE AND OTHER FORMS OF RESOURCES TO THE ORGANIZATION IN ORDER TO DIRECTLY CONTRIBUTE TO THE REALIZATION OF THE

• STRATEGY. EACH MSGC MEMBER HAS BEEN ASSIGNED TO

WORK ON A STRATEGIC INITIATIVE TOGETHER WITH THE PMTS.

42 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THE MEMBERS OF PVAO’S MSGC WERE HANDPICKED BY THE ORGANIZATION IN ORDER TO ENSURE THAT THEIR PARTICIPATION WILL BE VALUE-ADDING TO THE ORGANIZATION BASED ON THE SECTORS THEY REPRESENT.

43 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

IN ADDITION, THE KR 2022 IS ALSO INCORPORATED IN THE QUARTERLY AND YEARLY PROGRAM AND PERFORMANCE BUDGET EXECUTION REVIEW (PPBER) TO CHECK AND ANALYZE HOW PVAO’S FUNDS WERE UTILIZED FOR ITS PROJECTS AND PROGRAMS, AND ASSESS ITS OVERALL PERFORMANCE.

44 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

TO GAIN THE SUPPORT OF PVAO’S INTERNAL STAKEHOLDERS FROM ACROSS ALL LEVELS OF THE ORGANIZATION, THE KAGITINGAN ROADMAP HAS BEEN COMMUNICATED IN VARIOUS WAYS. ASIDE FROM CONDUCTING TRADITIONAL ORIENTATIONS TO CASCADE THE INFORMATION ABOUT THE KR 2022, THE PVAO ALSO CAME UP WITH CREATIVE APPROACHES TO PIQUE THE INTERESTS OF THE PVAO PERSONNEL. DURING PVAO’S FLAG CEREMONY HELD EVERY MONDAY, THE ENTIRE ORGANIZATION RECITES THEIR QUALITY POLICY, AS WELL AS THE VISION, MISSION, AND CORE VALUES ARTICULATED IN THE KR 2022 IN ORDER FOR THEM TO BE REMINDED OF THEIR SERVICE AND COMMITMENTS. PVAO HAS ALSO DEVELOPED THE PVAO ALTERNATIVE LEARNING SYSTEM (PALS), AN ONLINE LEARNING PLATFORM, AS A CASCADING TOOL.

45 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

RECOGNIZING THAT TO RESTORE KAGITINGAN - LOVE OF COUNTRY IN OUR NATIONS VALUE SYSTEM PVAO WOULD ALSO NEED A GREAT DEAL OF SUPPORT FROM EXTERNAL STAKEHOLDERS, ESPECIALLY IN TERMS OF GATHERING RESOURCES, PUSHING FOR LEGISLATION, AND LOBBYING FOR SYSTEMATIC CHANGE. FORTUNATELY, THE MESSAGE THE KAGITINGAN ROADMAP TOUCHES THE FILIPINO IN ALL OF US AND IT DELIVERS A COMPELLING MESSAGE POWERFUL ENOUGH TO MOBILIZE EXTERNAL PARTNERS.

46 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

USING THE MESSAGE OF THE KAGITINGAN ROADMAP, PVAO STRENGTHENED ITS PARTNERSHIP WITH BANKS, FINANCIAL INSTITUTIONS, GOVERNMENT AGENCIES, LOCAL GOVERNMENTS THE ACADEME, PRIVATE ORGANIZATIONS , SOCIAL MEDIA INFLUENCERS AND VETERANS ORGANIZATIONS.

47 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THE PGS HAS SLOWLY BEEN INTEGRATED INTO EXISTING SYSTEMS. AT THE NATIONAL LEVEL KR 2022 IS ALIGNED WITH THE PHILIPPINE DEVELOPMENT PLAN WHICH SEEKS TO PROMOTING PHILIPPINE CULTURE AND VALUES – INCLUDING LOVE OF COUNTRY; AND REDUCE VULNERABILITY OF INDIVIDUALS AND FAMILIES

48 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THE KR 2022 IS ALSO ALIGNED WITH THE DEFENSE PLANNING GUIDANCE (DPG) OF THE DEFENSE SYSTEM OF MANAGEMENT (DSOM), THE DEPARTMENT OF NATIONAL DEFENSE’S (DND) COLLABORATION-BASED DECISION- MAKING PROCESS TOOL IN DEFENSE STRATEGIC

• MANAGEMENT. IN ADDITION, THERE IS ALSO A PORTION IN

THE GRADING SYSTEM OF THE PERSONNEL’S PERFORMANCE-BASED BONUS (PBB) THAT CAN BE ATTRIBUTED TO THE STRATEGIC CONTRIBUTION OF UNITS OR PERSONNEL TO THE KR 2022.

49 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THE KR 2022 HAS ALSO BEEN ALIGNED WITH THE DEPARTMENT OF BUDGET AND MANAGEMENT’S (DBM) PROGRAM EXPENDITURE CLASSIFICATION (PREXC), SPECIFICALLY, THE DBM NOW OFFICIALLY RECOGNIZES THE EMPOWERMENT OF VETERANS AS ONE OF PVAO’S ORGANIZATIONAL OUTCOME AND VETERANS AFFAIRS MANAGEMENT AS ONE OF PVAO’S PROGRAMS. IN DOING SO IT ENSURE THAT THE PROGRAMS AND PROJECTS UNDER THE STRATEGY ARE FUNDED.

50 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

ACCORDINGLY, THE MESSAGE THAT WE AS A COUNTRY NEED TO REDISCOVER KAGITNGAN OR LOVE FOR COUNTRY RESONATED WITH OUR LEGISLATORS, AS SUCH FOR THIS YEAR PVAO WAS PROVIDED AN ADDITIONAL P389M FOR WHAT WE PACKAGED AS LOVE FOR COUNTRY BUILDERS””.

51 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

AND FOR 2018, BASED ON THE LAST HEARING AT THE SENATE PHILIPPINES, WE WERE INFORMED THAT THE SENATE VERSION OF THE 2018 BUDGET PROVIDES PVAO AND ADDITIONAL P2.09B. AS SHOWN:

52 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THE NEW INVESTMENTS IN KAGITINGAN BUILDERS BROUGHT IN MORE PARITY IN PVAO BUDGET. FOR 2017, LOVE OF COUNTRY BUILDERS MAKES UP 3.47% OF PVAO’S BUDGET.

NOTABLY, THIS REVERSES THE TENDENCY OF PRIOR BUDGETS WHERE INVESTEMENTS FOR LOVE FOR COUNTRY IS NOT EVEN HALF A PERCENT OF PVAO’S BUDGET

11/22/2017 54

WITH THE INCREASE IN BUDGET PVAO IS ABLE TO CONTINUOUSLY PURSUE ITS PROGRAMS UNDER THE KAGITINGAN ROADMAP.

55 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

WITH MOST OF OUR PROGRAMS UNDER THE KAGITINGAN ROADMAP FUNDED IN THE GAA, PVAO HAS MADE STRIDES IN IMPROVING HOW WE TAKE CARE OF OUR VETERANS. WE HAVE PAID OUTSTANDING TOTAL TOTAL ADMINISTRATIVE DISABILITY (TAD) PENSION ARREARS TO WWII VETERANS. LAST YEAR A TOTAL OF PHP4.773 BILLION WAS PAID TO 21,796 SURVIVING SPOUSES OF WWII VETERANS, AND 4,232 POST WWII VETERANS AGED 80 YRS OLD AND ABOVE. FOR NEXT YEAR ANOTHER P1.6 B WILL BE AVAILABLE TO PAY THE REMAINING TAD ARREARS FOR SURVIVING SPOUSES.

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THE ADDITIONAL FUNDS FOR THE EXPANDED VETERANS HOSPITALIZATION PROGRAM ALLOWED PVAO TO INCREASE THE AMOUNT OF HOSPITAL SUBSIDY TO P1,500 OF DAY OF CONFINEMENT; INCREASE THE AMOUNT AND COVERAGE OF MEDICAL PROCEDURES SUBSIDIZED BY PVAO AND REIMBURSE DRUGS AND MEDICINE PURCHASED BY WWII

• VETERANS. THUS, WHILE WE HAVE YET TO INCREASE

THEIR PENSION, IMPROVING THE MEDICAL CARE GIVEN TO VETERANS ALLOWS THEM TO USE THEIR PENSION FOR OTHER NEEDS.

57 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

HOUSE BILL NO. 270 INCREASING THE MONTHLY PENSION OF SENIOR VETERANS TO 20,000 HAS PASSED THE COMMITTEE ON APPROPRIATIONS OF THE HOUSE OF REPRESENTATIVES AND HAS GAINED TRACTION EVEN AT THE DEPARTMENT OF BUDGET AND MANAGEMENT.

58 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

IN THE MEANTIME, PVAO CONTINUES TO IMPROVE THE DELIVERY OF SERVICES TO THE VETERANS. ASIDE FROM THE ONGOING IMPROVEMENTS IN THE INTEGRATED VETERANS MANAGEMENT SYSTEM, PVAO IS CURRENTLY AUTOMATING ITS OTHER PROCESSES, SPECIFICALLY ITS FINANCIAL TRANSACTIONS MANAGEMENT AND INFORMATION RETRIEVAL SYSTEMS.

59 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

NOTABLY, PVAO’S CONTINUING PROCESS IMPROVEMENTS WAS RECOGNIZED BY THE GOVERNMENT QUALITY MANAGEMENT COMMITTEE WHICH AWARDED PVAO AS ONE OF THE VERY FEW GOVERNMENT OFFICES WHO WERE ABLE TO SUSTAIN THEIR QUALITY MANAGEMENT SYSTEM FOR THE PAST 4 YEARS.

60 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

FOR KAGITINGAN BUILDER UNDER SECOND BREAKTHROUGH GOAL, THE DBM HAS ALREADY RELEASED THE P356M FOR THE IMPLEMENTATION OF THE PHASE 1 MASTER DEVELOPMENT PLAN FOR LIBINGAN NG MGA

• BAYANI. THE PROJECT WILL BE UNDERTAKEN BY THE

BASES CONVERSION DEVELOPMENT AUTHORITY, WHICH HAS A PROVEN TRACK RECORD IN THE DEVELOPMENT OF FORMER MILITARY LANDS.

61 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THE MASTER DEVELOPMENT PLAN FOR THE MT SAMAT SHRINE HAS ALREADY BEEN APPROVED WITH MT SAMAT ALREADY DECLARED AS ONE OF THE FIVE TOURISM, ECONOMIC ZONE BY THE TOURISM INFRASTRUCTURE AND ENTERPRISE ZONE AUTHORITY.

62 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THE ADMINISTRATION OF BALETE PASS HAS ALSO BEEN TRANSFERRED TO PVAO BY VIRTUE OF RA 10796, AND WE HAVE BEEN PROVIDED P4M FOR ITS OPERATIONS AND ANOTHER P3.5M FOR INITIAL CAPITAL OUTLAY.

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AS PART OF PVAO’S GROWING PARTNERSHIP WITH THE BCDA, THE CAPAS NATIONAL SHRINE HAS BEEN INCLUDED IN THE MASTER DEVELOPMENT PLAN OF ITS FLAGSHIP PROJECT – THE NEW CLARK CITY.

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PVAO IS ALSO WORKING FOR THE ESTABLISHMENT OF AT LEAST TWO SHRINES IN MINDANAO.

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PVAO IN PARTNERSHIP WITH THE FILIPINO WAR VETERANS FOUNDATION, INC; THE PHIVIDEC INDUSTRIAL AUTHORITY AND THE LICUANAN FOUNDATION ORGANIZED FUNDED A TEAM TO SCAN 1,665 BOXES OF WWII DOCUMENTS AT THE US NATIONAL ARCHIVES IN 2015, THE FIRST DIGITIZATION 5-MEMBER TEAM WAS ABLE TO SCAN 270 BOXES FROM JUNE TO SEP 2015. A SECOND 10- MEMBER TEAM LEFT FOR THE USA LAST 01 JUNE 2017 TO SCAN THE REMAINING 1,395 BOXES.

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EVENTUALLY THESE DOCUMENTS WILL BE ORGANIZED AND MADE ACCESSIBLE TO INSTITUTIONS, INDIVIDUAL RESEARCHERS AND THE GENERAL PUBLIC. THE COLLECTION IS ALREADY AVAILABLE WITH VARIOUS INSTITUTIONS SUCH AS ATENEO, UP, HERITAGE LIBRARY ORTIGAS FOUNDATION.

67 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

IN TERMS OF STRENGTHENING THE VETERANS FEDERATION OF THE PHILIPPINES OR VFP. THE FEDERATION HAS STARTED TO EMBRACE REFORMS, IMPLEMENT THE NEW CONSTITUTION AND BY LAWS AND SUBJECT THEMSELVES TO THE OVERSIGHT OF THE DEPARTMENT OF NATIONAL DEFENSE, PVAO AND THE GOVERNANCE COMMISSION FOR GOCCS (GCG)

68 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

TO HELP THE VFP MAXIMIZE THE REVENUE POTENTIAL OF PROPERTIES AND ASSETS PROVIDED BY THE GOVERNMENT FOR THE BENEFIT OF THE VETERANS. THE HOUSE COMMITTEE ON VETERANS AFFAIRS AND THE SENATE COMMITTEE ON NATIONAL SECURITY AND DEFENSE ARE LOOKING AT LEGISLATIVE SOLUTIONS TO PROFESSIONALIZE THE MANAGEMENT OF THESE ASSETS AND ENSURE THAT THE BENEFITS DERIVE THERE FORM ARE EQUITABLY DISTRIBUTED.

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TO THIS END, CONGRESS CONDUCTED AND INQUIRY ON THE MANAGEMENT OF VETERANS ASSETS

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THE RESULTS OF WHICH BECAME THE BASIS OF THE FOLLOWING BILLS. (AS SHOWN)

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IT IS VERY IMPORTANST FOR PVAO US TO KNOW HOW WE IMPROVE THE LIVES OF OUR VETERANS. WE HAVE BEEN DOING WELL IN CLIENT RATINGS - QUALITY OF ASSISTANCE, COURTESY, HELPFULNESS AND PROMPTNESS, HAD AN OVERALL 99% SATISFACTION RATING FROM OUR CLIENTS. RESPONSIVENESS OF SERVICE AND QUALITY OF FACILITIES, WE ATTAINED 97% AND 99% SATISFACTION RATING, RESPECTIVELY.

72 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

WE ALSO RECEIVED POSITIVE FEEDBACK FROM THE SOCIAL

• MEDIA. THE GENERAL RECOGNITION OF THE PVAO

FACEBOOK PAGE BY ITS USERS HAS BEEN EXCEPTIONAL AND HAS ATTAINED A RATING OF 4.4 STARS OUT OF 5 STARS FROM 435 TOTAL REVIEWS, IN FY 2016.

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HOWEVER, THE BEST MEASURE OF CLIENT SATISFACTION ARE THE PRAISE FROM OUR VETERANS: A RECOGNITION OF IMPROVED SERVICES

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THEIR APPRECIATION OF THE IMPROVED QUALITY OF SERVICE THEY EXPERIENCE;

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AND THE GENUINE JOY THEY DERIVE FROM THE SERVICE THEY HAVE RECEIVED.

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DRAWING INSPIRATION FROM OUR VETERANS AND OUR FUTURE DEFENDERS, PVAO WILL CONTINUE TO PUSH FORWARD WITH THE PGS AS WE PASSIONATELY CONTINUE TO RECRUIT ALONG THE WAY MORE ADHERENTS AND ADVOCATES OF KAGITINGAN.

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78 PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017

THIS ENDS MY PRESENTATION. A PLEASANT DAY TO EVERYONE.