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Timing the Message: T alking to Students and Families about the First Year of College. Communication begins long before move-in! ...And Should Continue Until they Graduate ...but lets not get ahead of ourselves What do parents need


  1. Timing the Message: T alking to Students and Families about the First Year of College.

  2. Communication begins long before move-in!

  3. ...And Should Continue Until they Graduate

  4. ...but let’s not get ahead of ourselves

  5. What do parents need to know? Who What Where When Why

  6. Admission Process - Prospective Students/Parents Brochure describing your college’s fjrst year experience program. (One for parents, one for students) Connect through social networking - First Year Experience (Facebook, Blog, T weeter, etc.) Personalized letters - to parents and students - FYE Director, VPAA, VPSA, etc.

  7. What messages at this stage? Defjne your program in terms of the curricular and co-curricular areas. Describe who the student will be meeting. (Advisor, RA, OA, FYE Director, Academic Center, Personal Counseling, etc.) Emphasis on housing and how selection is managed for new students. Keep in mind that parents are your best partners

  8. Summer - before fall semester - Parents Summer Orientation Spend a day educating parents Seek out their hopes and dreams for their student (what they are excited about, what they are most concerned about) Share the issues involved with transitioning to college Show how your FYE program engages and enhances a student’s experience - communicate the outcomes and return on their investment. Share information on services: TLC, T utors, Writing Center, Counseling Services, Living-Learning Environment, Student Activities, SST, Athletics - Study Hall, F-Y Seminar

  9. Summer - before fall semester - Parents Academic Calendar and Student Stress Calendar Payment Plan - Finances at this point need to be clear and presented in a respectful way to demonstrate that the institution , student and family are indeed partners in fjnancing the costs of higher education. Health Service - Insurance - Immunizations Develop a plan for the rest of the summer - how to wash clothes, get up on their own, alcohol, dating, diversity, etc. Explain the college work load compared with the high school work load.

  10. Summer - before fall semester - Students Session with the FYE Director Introduction of the fjrst-year seminar course(s) Design a fun activity about FYE so they will get excited about the seminar and related activities and those faculty/stafg they will be learning from Challenge the student to begin making a strategy for success

  11. Fall semester - Parents Design a parent webpage, blog, etc. Post student activities on the blog and important information for parents on the webpage. Explain four week reports, mid-term reports, grade distribution, registration, advising List of important people (phone numbers and e-mail addresses)

  12. Fall - Parents Explain the challenges that are ahead for their student - how to eliminate stress: Get organized and stay organized Get exercise every day Maintain a healthy diet - the dining hall really does have good food! Get enough sleep Maintain a proper work (classes/studying) life balance

  13. Spring - Parents T uition letter to parents and students Time to renew the FAFSA - message to both parents and students Communicate changes in programs, majors, minors, construction T ell parents about your Sophomore Experience

  14. Tricks of the Trade

  15. Things to Consider • FERPA • Mental Health Issues • First Generation • T alking to students when parents call

  16. Questions? Comments!

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