ZPC The Zone of Productive Change: Generating Change without Generating Resistance Roy Marriott roy@roymarriott.com
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Roy Marriott
Roy Marriott Tech background Education SF Trainer, Coach, Facilitator Employment • 1992 - using SF (alongside NLP) 1993 - coaching professionally • 2005 - training leaders & managers to coach • Consulting 2007 - designing SF Training Models for • Negotiation, Time Mastery, Delegation, Stress, …
Outline • Models of Change • The Zone of Productive Change – And how to influence it • A 7-step model for generating change without generating resistance • Change you want to Generate – and finding the Zone of Productive Change
Change Solution Focus Agile Management People & Interactions Follow Process People & Interactions (Incremental Delivery) Roll out “Agile” Small steps Collaboration Top-Down “Do Agile!” Collaboration Responding to Change Follow the plan Responding to Change Every case is different
Zone of Organisation Team wants… wants… Productive Zone of Change Productive Change How do we influence these Customer Zones? wants…
Generating Change without Generating Resistance A. Find the Zone 1. Desires - Find the Desires ZPC 2. Overlap - Find the Overlap 3. Motivation - Engage Motivation B. Invite Progress 4. Outcome – guiding star/direction 5. Resources 6. Action C. Iterate 7. Review and repeat
1. What change 2. What change Your next do you want? do they want? step? 4. What’s the Overlap? (ZPC) 3. Ask them!
Thoughts? Coaching? Training for your Questions? organisation? Contact: roy@roymarriott.com Twitter: @roy_s_marriott
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