The Perley and Rideau Veterans Health Center Introduction to the - - PowerPoint PPT Presentation

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the perley and rideau veterans health center
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The Perley and Rideau Veterans Health Center Introduction to the - - PowerPoint PPT Presentation

Jul 18, 2023 405 likes •527 views

The Perley and Rideau Veterans Health Center Introduction to the Manager of Resident Care Role WHO WE ARE Samantha Diceman Rideau Building Veterans - 130 beds Kerry Tubman Gatineau Building Veterans/Community/Secure/SBSU

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SLIDE 1

The Perley and Rideau Veterans’ Health Center

Introduction to the Manager of Resident Care Role

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SLIDE 2

Samantha Diceman – Rideau Building

  • Veterans - 130 beds

Kerry Tubman – Gatineau Building

  • Veterans/Community/Secure/SBSU – 160 beds

Doris Jenkins – Ottawa Building (interim)

  • Veteran/Community/Sub-Acute Care – 160 beds

Jan 2018

“Together...we improve the well-being of the people we serve”

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WHO WE ARE

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SLIDE 3

Compassion

  • Providing a safe, comfortable, caring and friendly environment, and

ensuring a good quality of life

Respect

  • Respecting Residents’ Bill of Rights

Integrity

  • Honesty and trustworthiness in all that we do

Excellence

  • Excellent quality of care
  • Employing caring, engaged staff committed to excellence, innovation

and continuing improvement

Jan 2018

“Together…we improve the well-being of the people we serve”

3

OUR CORE VALUES

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SLIDE 4

Who reports to us?

  • PSW Supervisors
  • RN/RPN’s
  • Clinical Admin Assistant
  • PSWs report to the Supervisor and indirectly

report through to the Manager. First line of contact would be PSW Supervisor.

Jan 2018 4

REPORTING STRUCTURE

“Together...we improve the well-being of the people we serve”

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SLIDE 5
  • Resident care provided in home area.
  • Manages day to day operations of home area
  • Leader of the home area. Providing mentorship,

coaching and support to staff

  • Support the delivery of high quality person

centered care

  • Lead and implement Quality Improvement

initiatives

Jan 2018 5

Responsibilities of Manager

“Together...we improve the well-being of the people we serve”

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SLIDE 6
  • Questions or concerns related to resident care

that are not addressed at the unit level with the Registered Staff.

  • Staff Compliments/Concerns
  • Special requests
  • Available Monday to Friday during the day
  • If you need us to meet at other times let us know.

Jan 2018 6

WHEN TO CONTACT MANAGER?

“Together...we improve the well-being of the people we serve”

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SLIDE 7

Samantha Diceman Manager of Resident Care, Rideau Office location R1S Office 613-526-7170 Ext 2113 Cell 613-884-8483 sdiceman@prvhc.com

Jan 2018 7

“Together...we improve the well-being of the people we serve”

Manager Contact Information

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SLIDE 8

Kerry Tubman Manager of Resident Care, Gatineau Office location G1S Office 613-526-7170 Ext 2110 Cell 613-218-5115 ktubman@prvhc.com

Jan 2018

Manager Contact Information

“Together...we improve the well-being of the people we serve”

8

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SLIDE 9

Doris Jenkins- Director of Nursing Interim Manager of Resident Care, Ottawa Office location Perley Center 2nd floor Office 613-526-7170 Ext 2414 Cell 613-513-6975 dorisjenkins@prvhc.com

Jan 2018 9

Manager Contact Information

“Together...we improve the well-being of the people we serve”

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SLIDE 10

Jan 2018 10

QUESTIONS

“Together...we improve the well-being of the people we serve”