The Origins of Going Local A two-year pilot project, started Nov - - PowerPoint PPT Presentation

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The Origins of Going Local A two-year pilot project, started Nov - - PowerPoint PPT Presentation

Mar 24, 2023 241 likes •408 views

The Origins of Going Local A two-year pilot project, started Nov 2016 Funded by Coastal West Sussex CCG, West Sussex County Council and Adur & Worthing Councils, hosted by the latter and working as an equal partnership Created to

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The Origins of Going Local

  • A two-year pilot project, started Nov 2016
  • Funded by Coastal West Sussex CCG, West Sussex

County Council and Adur & Worthing Councils, hosted by the latter and working as an equal partnership

  • Created to tackle social determinants of health in a

joined up and collaborative approach

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Only 30% of a person’s health issues are directly impacted by health services The other 70% lie beyond the effective reach of a medical model- the wider determinants of health such as:

  • Where you live
  • Support

networks

  • Work and

education

  • pportunities
  • Reduce frequent and

unnecessary attendance at GP surgeries

  • Connect people to

non-clinical services and support in local places

  • Supporting community

cohesion and connectivity

Why Going Local?

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Going Local- How we started

  • Three Community Referrers recruited
  • Relationships started with GPs and practices
  • Meanwhile, met as many services as possible
  • Built a directory of services and digital platform
  • Lots of training, sharing of expertise and questions!
  • Referrals started
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Working with GPs in six practices

Worthing (James and Katie)

  • Lime Tree Surgeries
  • Victoria Road Surgeries
  • Worthing Medical Group

Adur (Tom)

  • Harbour View, Shoreham-by-Sea
  • Manor Practice, Southwick
  • Northbourne, Shoreham-by-Sea
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The process

1. GP submits referral- notification to Community Referrers 2. Community Referrer contacts person within 7 days 3. Meet at surgery for up to an hour 4. Community Referrer makes referrals to services 5. Person attends service- with support if needed 6. Further visits (up to 6 in total) if required

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Reasons for a GP’s referral

1. Lifestyle Factors 2. Money, debt and benefits 3. Housing 4. Social isolation 5. Employment and training 6. IT skills and digital inclusion

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  • 1. Citizens Advice Bureau 41
  • 2. Cornerhouse 28
  • 3. Wellbeing Hubs 23
  • 4. Guildcare 22
  • 5. Adur and Worthing Wellbeing 17
  • 6. Time to Talk 16
  • 7. WEA (employment service) 14
  • 8. Expert Patient Programme

12

  • 9. Liaise 11
  • 10. Impulse Leisure

10

TOTAL PEOPLE REFERRED TO GOING LOCAL= 595

Referral stats

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  • Housing - what impact can we have?
  • Mental Health - some people fall between services.
  • Travel costs - expensive and therefore a barrier for many.
  • Employment - staying in work, as well as finding work.
  • IT and digital skills - anticipating a future trend?

Can your organisation help?

Trends and complex issues

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  • A pilot, learning experience
  • Embedded in GP surgeries, direct referral
  • Hosted by a Local Authority, paid roles
  • Identify gaps in services; reflect the landscape to

decision makers and influencers

  • Process evaluation
  • Service directory and unique integrated platform

Going Local- a different approach

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Evaluation

  • The WSCC research team analyses the data we collect.
  • Access to GP records provides us with another way to

measure impact.

  • The first social prescribing to use process evaluation.
  • "Process evaluation is an essential part of designing and

testing complex interventions." BMJ, 2015

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MATS Software / Service Directory

  • Bespoke platform built for the service
  • Used for all aspects of the service
  • Service directory integrated - more on this later!
  • Continued development
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Case Studies

  • The Community Referrers complete regular case studies
  • Shows the diverse range of support Going Local provides and

challenges faced;

  • E.g. experiences of getting help with housing are being used to

work with the Housing Teams to improve the customer experience

  • Speak to us at the end to hear more!
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Quotes

From GPs:

“It’s great for the patients where I struggle to offer them any suggestions.”

From service users: "The meetings were beneficial in the sense of spurring me on to get out, doing things, being more creative and active and interact more with people." “My volunteering is going really well and I have lost 6 and half pounds in 4 weeks.”

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Want to know more?

You can contact Going Local by e-mail;

  • communityreferrals@adur-worthing.gov.uk

Or one of the Community Referers by phone;

  • James Hardy: 01903 221026 / 07917052851
  • Katie Willis: 01903 221013 / 07917052793
  • Tom Visconti: 01903 221039 / 07917053323