The Opportunity for Whole Person Health Elizabeth Cuervo Tilson, - - PowerPoint PPT Presentation

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The Opportunity for Whole Person Health Elizabeth Cuervo Tilson, - - PowerPoint PPT Presentation

NC Department of Health and Human Services The Opportunity for Whole Person Health Elizabeth Cuervo Tilson, MD, MPH State Health Director Chief Medical Officer NCDHHS 1 All North Carolinians should have the opportunity for health The


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NCDHHS 1

NC Department of Health and Human Services

The Opportunity for Whole Person Health

Elizabeth Cuervo Tilson, MD, MPH State Health Director Chief Medical Officer

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NCDHHS 2

All North Carolinians should have the

  • pportunity for health

The opportunity for health begins in

  • ur families and communities

The opportunity for health begins where we live, learn, work, pray, and play

2

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NCDHHS 3

Health then gives the opportunity for learning, work, well being, and contributing back to a community Health is an economic driver

3

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NCDHHS 4

The O Oppor pportunit ity f for

  • r Healt

alth

  • Access to high-quality integrated care is critical to a person’s

health, but….

  • Up to 80% of a person’s health is determined through social

and environmental factors and the behaviors that are influenced by them

  • The opportunity for health (and health care cost savings and

economic growth) lies in how we define, deliver, partner, and invest in health innovatively and across sectors

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NCDHHS 5

  • Ecologic Perspective
  • Multi-Sector approach
  • Addressing underlying

drivers of health

Holistic Approach to Health

Horizontal View

Vertical View

  • Life span perspective
  • 2-generational approaches
  • Prevention/early intervention

Early brain development Adverse Childhood Experiences/Trauma Emerging cost/risk Medically complex/high cost adult

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NCDHHS 6

Broader Lens of Health

Hunger Housing Stability Transportation Interpersonal Violence Employment Early Brain Development

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NCDHHS 7

Hunger

  • NC -5th highest for overall food insecurity rate in the United States (1 in 5)
  • 2nd highest among children under 5 years old (1 in 4).
  • Decreased overall health and increased hospitalizations
  • Iron deficient, lower bone density, obesity
  • Developmental delays, cognitive impairment, impaired school function, reduced academic

achievement, dysregulated behavior, emotional distress, suicidal ideation.

  • Effects persist beyond early life into adulthood – increased adult diabetes, hyperlipidemia,

cardiovascular disease, depression, anxiety.

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NCDHHS 8

Healthcare Costs Associated w/ Food Insecurity

4208 6071 1000 2000 3000 4000 5000 6000 7000 Food Secure Food Insecure 2015 US Dollars

Annualized Estimated Expenditures

8

Difference: $1800 NHIS/MEPS data adjusted for: age, age squared, gender, race/ethnicity, education, income, rural residence, and insurance. Berkowitz, Basu, and Seligman. Health Services Research: 2017.

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NCDHHS 9

SNAP Participation Associated w/ Lower Heath Care Costs

9

Estimated Savings associated w/ SNAP: $1,400 per person per year

Berkowitz, Seligman, Rigdon, Meigs, and Basu. JAMA Internal Medicine 2017.

Connecting Seniors with SNAP:

  • Reduces the odds of nursing

home admission by 23%

  • Reduces the odds of hospital

admission by 14%

  • Estimated healthcare savings of

$2,120 per senior SNAP enrollee per year

  • $6,300 over 3-year

recertification period

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NCDHHS 10

Housing Instability

Burden in NC

  • More than 1.2 million North Carolinians cannot find affordable housing
  • 1 in 28 of NC children under age 6 is homeless
  • Housing instability liked to other health factors (e.g. family violence, hunger, transportation

instability)

Health Outcomes & Cost

  • Poor physical health, emotional, behavioral, learning outcomes
  • Children who experience homelessness more likely to have been hospitalized, costing

$238m annually

  • Housing interventions increase health outcomes & decrease emergency department visits,

hospitalizations, and costs with good ROI

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NCDHHS 11

Housing is health care: Housing high cost/high risk people

  • New Y

York M Medicai aid 4 40% in i inpati atient d t days, 2 26% in E ED visits ts and a a 15% in o

  • veral

all c cost.

  • Massac

sachuse sett tts’ Pay for S Success ss H Housing Initi tiati ative averag age o

  • f $14,365 per tenant d

t during t the first st 6 6 months. hs.

  • Ho

Housing F First S Seattle M Median mo mont nthly co costs from $4066 p $4066 per p person t to $1 $1492 492 a and nd $958 a $958 after 6 6 and nd 1 12 2 mo mos.

  • Bud C

d Clark Commons Housing I Initiative i in Portland O Ore regon I In f first y year, 5 55% in average c costs pe per mo mont nth ($2, $2,006 t 6 to $899) $899) a and nd s significant i imp mprovement in n he health.

  • Pathways

ys t to a a Healthy Bernalil lillo C lo County, N New Mexic ico P

  • Progra

rogram - Comple letion ion of the hous usin ing g pathway is estimat ated t to h have heal althcar are c cost s savings b by betwee een $555,500 a and $ $925,833.

  • The 10

10th

th Decile Project

t in L Los A Angeles s –ROI 2 2:1 i in first y st year, 6 6:1 i in subse sequent y t years. s.

  • Ch

Chez ez S Soi

  • i/At H

Hom

  • me S

e Stud tudy-Can anada a – ROI 1 10: 0:1 1

  • SF Dept. o
  • f Public

lic H Healt lth & & Mercy H y Housin ing) g) - annu nnual co cost $19, $19,00 000 t to $29, $29,00 000 p per p person

  • Ra

Randomized T Tri rial of Supp pportive H Housing i in San F Francisco - After 1 1 year, treatm atment g t group m medical al co costs >50% >50%, co cont ntrol g group co costs r rose.

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NCDHHS 12

Early Experiences Shape Brain Architecture

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NCDHHS 13

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NCDHHS 14

Adverse Childhood Experiences/ Toxic Stress Alters Normal Cortisol Response

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NCDHHS 15

Center on the Developing Child, Harvard University

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NCDHHS 16

16

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NCDHHS 17

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NCDHHS 18

Centers for Disease Control and Prevention. Adverse childhood experiences

e.g. Triple P, Parents as Teachers, Nurse Family Partnership, CC4C, Family Connects, Child First, Incredible Years, Parent Child Psychotherapy, Trauma Focused Therapy, Circle of Security

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NCDHHS 19

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NCDHHS 20

NC DHHS Priorities – through that lens

Opioid Crisis Early Childhood Opportunities for Health Medicaid Transformation

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NCDHHS 21

  • Create a coordinated infrastructure
  • Reduce oversupply of prescription
  • pioids
  • Reduce diversion of prescription drugs

and flow of illicit drugs

  • Increase community awareness and

prevention

  • Make naloxone widely available and link
  • verdose survivors to care
  • Expand access to treatment and

recovery oriented systems of care

  • Measure our impact and revise

strategies based on results

FOCUS AREAS

Opioid Crisis

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NCDHHS 22

ACEs and Illicit Drug Use

5 10 15 20 25 30 none 1 2 3 4+

Number of Adverse

Percent illicit drug use

ACEs and Injection Drug Use

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NCDHHS 23

Estimates of the Population Attributable Risk*

  • f ACEs for Drug Use Problems

Drug misuse 56% Addiction 64% IV drug use 67%

PAR

*The portion of a condition attributable to specific risk factors

Source: Dube S, Felitti V, Dong M, Chapman D, Giles W, Anda R. Childhood abuse, neglect, and household dysfunction and the risk of illicit drug use: the adverse childhood experiences study. Pediatrics. 2003 Mar;111(3):564-72.

Drug Use Problem

Implications for our Opioid Epidemic

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NCDHHS 24

Early Childhood Action Plan

Family Forward Work places Home visiting programs for young families Parenting Programs with transportation and child care support Intimate Partner Violence Prevention and Intervention High Quality early child care and pre-school Access to Healthy Food Income support for lower income families Stable, healthy housing Early Literacy Programs Intensive Family Support and Therapy (e.g. Sobriety Treatment and Recovery Teams) Behavioral Health and Substance Use Prevention and Treatment Job training and availability Trauma Informed Schools and Communities Closing the coverage gap for parents Pregnancy intendedness

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NCDHHS 25

NCCARE360 - Statewide Resource and Referral Platform “Hot Spot” map for Social Determinants Medicaid Managed Care – Core program elements Regional Pilots Work force e.g. Community Health Workers

Multi-faceted Approach for Promoting the Opportunity for Health

Statewide Framework for Healthy Opportunities

Standardized screening Aligning enrollment and connecting existing resources

https://www.ncdhhs.gov/about/department-initiatives/healthy-opportunities

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NCDHHS 26

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NCDHHS 27

PROPRIETARY & CONFIDENTIAL

What is NCCARE360?

27

NCCARE360 is the first statewide coordinated network that includes a robust data repository of shared resources and connects healthcare and human services providers together to collectively provide the opportunity for health to North Carolinians.

NCCARE360 Partners:

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NCDHHS 28

PROPRIETARY & CONFIDENTIAL

28

Three Partners Three Deliverables

PROPRIETARY & CONFIDENTIAL

  • Intake and Referral
  • Outcomes Platform
  • Local agency engagement
  • Outcomes Reporting
  • Web Search and Site
  • Text and Chat
  • Dedicated navigators
  • Data team verifying resources
  • System Integration
  • Data Repository
  • Accepts and shares resources
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NCDHHS 29

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NCDHHS 30

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NCDHHS 31

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NCDHHS 32

Me Medic icaid id T Tran ansformation

  • Integ

egrated ed C Car are e at at provid ider er, car are m e man anagem emen ent, an , and paym ymen ent le level el

−Standard P Pla lan −Tailored Pl Plans f for

  • r peopl

people w with m mor

  • re

e com

  • mpl

plex beh behavior

  • ral h

hea ealth n needs eeds

  • Addres

ess h health ealth-rel elated ed s socia ial n l need eeds an and red educe e health ealth in ineq equities es

  • Ca

Care Management that b bui uilds up s upon exi xist sting l local, c commu munity b base sed infrastructure

  • Stat

tatewide e Qu Quali ality Str trat ategy th that at in includes es p populat lation h health ealth m metr trics

  • Alt

lter ernative an e and Valu alue-Bas ased P Paym ymen ents ts

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NCDHHS 33

Medicaid Transformation

  • Car

are Man Manag agement

  • Training on Trauma Informed Care, Resource Navigation
  • Care Management Team (RN, SW, Housing Specialist, Legal Specialist)
  • Standardized screening questions
  • Navigation to resources – NCCARE360
  • Quality S

y Stra trategy y - screening for and addressing social issues;

  • Flexib

ibili ility to allow for Health Plans to finance health-related services

  • Health related services (e.g. food and community investments) can count in numerator of

Medical Loss Ratio (MLR)

  • In lieu of services
  • Alternative payment models
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NCDHHS 34

34

He Healt althy O Opportunit itie ies R Regio gional P l Pilo ilots

North Carolina

Prepaid Health Plan Prepaid Health Plan

Lead Pilot Entity

HSO HSO HSO

Human Service Organizations (HSOs)

Sample Regi egional Pilot

Care Managers Care Managers Prepaid Health Plan Care Managers

  • Authorization to spend up to $650 million in 2-4 regions
  • Test and scale to a population level evidence-based

interventions designed to improve health and reduce costs more intensely addressing food insecurity, housing quality and instability, transportation insecurity, interpersonal violence and toxic stress

  • For eligible Medicaid beneficiaries (health and social risk)
  • Key pilot entities include:
  • North Carolina DHHS
  • Prepaid Health Plans (PHPs)
  • Care Managers (predominantly located at Tier 3

AMHs and LHDs)

  • Lead Pilot Entities
  • Human Service Organizations (HSOs)
  • NCCARE360 part of the infrastructure

Pilot Overview N C C A R E 3 6

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NCDHHS 35

35

Overvie iew o

  • f E

Eligib ligibilit ility F For Pilo ilot Se Servic ices

To be elig ligib ible f for pilo ilot s servic ices, M Medic icaid id m manage ged c care e enrolle lees m must have: At t least o

  • ne

ne Socia ial R l Ris isk Factor:

  • Homeless and/or housing

insecure

  • Food insecure
  • Transportation insecure
  • At risk of, witnessing or

experiencing interpersonal violence

At t least o

  • ne

ne Need eeds-Based C Crit iteria ia:

Physical/behavioral health condition criteria vary by population:

  • Adults (e.g., 2 or more chronic

conditions)

  • Pregnant Women (e.g., multifetal

gestation)

  • Children, ages 0-3 (e.g., Neonatal

intensive care unit graduate)

  • Children 0-21 (e.g., Experiencing

three or more categories of adverse childhood experiences)

*See appendix for full list of eligibility criteria.

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NCDHHS 36

36

Overvie iew o

  • f A

Approved P Pilo ilot Se Servic ices

North C Carolin ina’s 1 1115 w waiv iver s specifies s servic ices t that c can b be c covered by the Pilo ilot. Pilo ilots w will ill n not b be requir ired t to o

  • ffer a

all ll approved services. Housing ng

  • Tenancy support and

sustaining services

  • Housing quality and

safety improvements

  • One-time securing

house payments (e.g., first month’s rent and security deposit)

  • Short-term post

hospitalization housing

Trans nspor

  • rta

tati tion

  • Linkages to existing

public transit

  • Payment for transit to

support access to pilot services, including:

  • Public transit
  • Taxis, in areas

with limited public transit infrastructure

Interp rpersonal l Vio iole lence

  • Linkages to legal

services for IPV related issues

  • Evidence-based

parenting support programs

  • Evidence-based home

visiting services

Food

  • Linkages to community-

based food services (e.g., SNAP/WIC application support, food bank referrals)

  • Nutrition and cooking

coaching/counseling

  • Healthy food boxes
  • Medically tailored meal

delivery *See appendix for full list of approved pilot services.

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NCDHHS 37

De Defin inin ing an and Pric icin ing P Pilo ilot Se Servic ices

  • Fee schedule

− Advisory Committee (National and NC Representation) − RFI to inform fee schedule

  • Types of service reimbursements:

Payment Type Description Likely Services for Payment Type Fee-for-service A rate set prior to service delivery for a discrete service. May include a base rate and adjustments for region, acuity, etc. Services whose cost may be reasonably calculated in advanced (e.g. medically tailored meals; consultation with specialized social worked) Cost-based reimbursement A payment for actual bulled cost of

  • services. May include guardrails such

as maximums per beneficiary per type

  • f service.

Services whose prices are set by a contractor (e.g. 1st month’s rent and security deposit; extermination of mold remediation services) Bundled Payment A rate set prior to service delivery for an estimated bundle of services that may be delivered in a variety of ways depending on beneficiary needs.

  • Services provided as part of a

longitudinal relationship

  • Services that meaningfully

address a need when provided in complimentary package

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NCDHHS 38

Financ nancing ng – Path t ath to

  • Val

alue ue

  • Advancing v

valu lue-ba base sed p d paymen ent

Year 1 1 Year 2 2 Year 3 3 Year 4 4 Year 5 5 Incentive payments for successful implementation Incentive payments for delivering pilot services Withhold payments to ensure enrollees unmet resource needs are met Withhold payments linked to health

  • utcomes

Shared savings payments*

*Costs savings based on subset of pilot enrollees whose services are likely to result in decreased medical expenses in the short-term. Assures pilot entities are not penalized for approving effective, evidence-based upstream interventions that result in a financial return on investment over the longer-term

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NCDHHS 39

Ev Evalua uation - Rapid c d cycl cle/S /Summati tive

  • Sheps

eps Cent nter/ r/Seth th Be Berkowi witz

  • Rapid c

d cycle a assessm essments s

−Evaluation t throughout p pilots t to lea earn i in r n rea eal t time a and m make adjustm tments ts −Evolv lving ing m metric ics - Operatio iona nal r l readine iness, s servic ice d deliv ivery, reso sour urce n needs m met, se self-reported q qualit lity o

  • f l

life, h healt lth h outcomes, utiliz lizatio ion, c cost

  • Summativ

ive e evalua luatio ion

−Healt lth, h, u utiliz lizatio ion, n, a and c cost s saving ings o

  • verall

ll and b by sub-group ups −Determine ine c cost-neutrality a ty and c cost-effectiv ivene ness of intervent ntio ions ns by sub sub-group −Imple lement ntatio ion s n scie ienc nce −Learn h n how to scale le intervent ntio ions ns t that w worked into M Medic icaid id st statewide

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NCDHHS 40

Process/Time Line

  • Early 2

2019: Request st f for Infor

  • rmation (

(RFI) I)

  • Mid 2

2019: Request f for

  • r P

Prop

  • posals (R

(RFP) −RFP wi will determine LP LPEs/ s/ P Pilot R Regi gions

  • La

Late 2 2019: Award LP LPEs/ s/ P Pilot R Region

  • ns
  • 2020

020: Ful ull y year of

  • f capacity b

bui uilding f for

  • r LP

LPEs a s and r regions

  • January 1

1, 2021: Be Begi gin S Service D Delivery

  • Oct

ctober 3 31, 2 202 024: : End P Pilots (a (at end of

  • f 1115 w

waiver)

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NCDHHS 41

Questions?

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NCDHHS 42

Scr creening Q Questions

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NCDHHS 43

*For more information on the Healthy Opportunities Pilots, please see the Pilot Fact Sheet **All entities must participate in data collection and reporting activities to support evaluation and oversight efforts. 43

Role les o

  • f P

Pilo ilot E Entit itie ies

  • PH

PHPs Ps:

  • Must participate in pilot operating within their region
  • Must work with the LPE and its network of HSOs to

implement the program.

  • Must manage a capped amount of funding for pilot

services

  • Must make final determinations of pilot eligibility and

service authorization.

  • Will have discretion to authorize or deny services for

eligible individuals, within guardrails defined by State.

  • PHPs will leverage care ma

managers p predomi minantly a at Tier 3 3 AMHs MHs an and L LHD HDs to:

  • Help identify need for pilot services and assess

eligibility based on State-developed eligibility criteria

  • Manage pilot services authorization with PHP
  • Work with LPE to refer beneficiaries to and coordinate

with HSOs

  • Assess and reassess need for pilot services on an
  • ngoing basis

North Carolina’s 1115 waiver provides important flexibility to implement the groundbreaking Healthy Opportunities Pilot program in two to four areas of the state over a five-year period.*

PHPs’ & Care Managers’ Roles & Responsibilities**

  • North Carolina will procure through a competitive bid Lea

ead Pilo ilot E Entit itie ies (LPEs), that will:

  • Develop, manage, provide technical assistance, and

facilitate payment to and oversee the network of community-based organization and social service agencies

  • Convene pilot and community entities to support

communication, relationship-building and sharing best practices

  • Human ser

servi vices o s organizations s that contract with the LPE:

  • Will deliver cost-effective, evidence-based

interventions addressing food insecurity, housing quality and instability, transportation insecurity. interpersonal violence and toxic stress.

  • Must be determined qualified to participate in the pilot

by the LPE

  • Will submit invoices for services and will be paid by

the LPE.

  • NCCA

CCARE360 – The NC Resource Platform is expected to be an important piece of the infrastructure

LPEs’ & HSOs’ Roles & Responsibilities**