The Core Technology Training Program @ Burlington Public Library - - PowerPoint PPT Presentation

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the core technology training program burlington public
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The Core Technology Training Program @ Burlington Public Library - - PowerPoint PPT Presentation

Dec 03, 2022 334 likes •475 views

The Core Technology Training Program @ Burlington Public Library Heather Westhaver Team Leader, Programming Burlington Public Library westhaverh@bpl.on.ca The Breakdown Why? The Research The Initial Program The Continued

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The Core Technology Training Program @ Burlington Public Library

Heather Westhaver Team Leader, Programming Burlington Public Library westhaverh@bpl.on.ca

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The Breakdown

  • Why?
  • The Research
  • The Initial Program
  • The Continued Implementation
  • What we would do differently
  • Adjusting to suit your Library

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Why Train Staff in Core Technology Knowledge?

  • Set a ‘base’ knowledge expectation for all adult staff for an array of

current technologies.

  • Set expectations for new hires
  • Embrace technology learning mentality
  • Support BPL Strategic Directions.

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The Research

  • Began in 2014
  • Reviewed multiple programs for staff technology training and

support from Library systems in the US and Canada

  • Selected the program design that suited our needs

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Initial Program

  • March 2017- February 2018
  • 12 months, broken into 2 phases
  • Phase 1- all adult staff (approx. 165)
  • 11 topics
  • Phase 2, all adult staff, accept Facilities staff.
  • 12 topics
  • Coordinator- Team Leader, Programming
  • Trainers- System wide Librarians

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Initial Program (cont.)

  • Training style- 1 of 3 formats
  • In class sessions of 2 hours
  • In branch/ department meeting presentations
  • Self directed/ Lynda.com videos
  • Assessment
  • 10 question online quiz
  • Hands on activity (where applicable)
  • Completion- or not…

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Initial Program (cont.)

  • Exemptions
  • Supervisor Role
  • Budget
  • Communications

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Initial Program (cont.)

Phase 1

  • Computer Hardware
  • Intranet
  • Computer Security
  • BPL Phone System
  • iPads
  • Internet 1
  • File Management
  • BPL Schedule Software
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook/ Webmail

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Phase 2

  • Internet 2
  • Circulation Equipment
  • TVs, Projectors, Devices
  • Libby/ Overdrive/ Zinio/ Hoopla
  • Encore
  • Sierra
  • Searching Skills
  • Cassie, Wifi, Printers
  • Gmail/ Hotmail & Google Docs
  • Text Reference
  • The Cloud
  • Using MAC
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Continued Implementation

  • New Hires
  • Technology questions in interviews
  • Self directed testing (post hire)
  • Current Staff
  • Regular training opportunities
  • Increased comfort level with technology

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Next Time?

  • Assessment Tool
  • Trainer Development
  • Supervisor Expectations
  • Exemptions

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CTTP @ Your Library

  • Selecting Competencies
  • Timelines
  • Trainers
  • B-U-Y-I-N

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Questions?

Slide text recommended Calibri regular 24

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Thank You J

Heather Westhaver Team Leader, Programming Burlington Public Library westhaverh@bpl.on.ca

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