Telecommunications Cluster ETC Connect Day 4 May 2016 Washington - - PowerPoint PPT Presentation

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Emergency Telecommunications Cluster

ETC Connect Day 4 May 2016 Washington D.C.

OPE OPENING & WELCOME NING & WELCOME

Agenda

TIME AGENDA ITEM

09:00 – 09:30 Opening & Welcome to ETC Connect participants 09:30 – 10:00 Set the Tone 10:00 – 10:45 Members View of the ETC 10:45 – 11:00 Coffee Break 11:00 – 12:00 Introducing ETC2020 12:00 – 13:30 Lunch 13:30 – 15:00 Shaping New Opportunities 15:00 – 15:15 Coffee Break 15:15 – 16:15 Matchmaking 16:15 – 16:45 The Way Forward 16:45 – 17:00 Meeting Closure 17:00 – 19:00 Reception

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House-Keeping

• Gallaudet University
• Emergency
• Smoking terrace
• Restrooms
• Lunch
• Reception

SET SET THE THE TONE TONE

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The Role of Technology in Humanitarian Assistance

Photos: John Stanmeyer; OCHA/ Eva Modvig; Anoushka Boteju / WFP

A Changing World

Increased & more complex demand on ETC Must expand & adapt to best serve affected populations

New Operating Environment New Humanitarian Challenges Rapid Technology Innovation

• New operating environment
• New humanitarian

challenges

• New technology needs

Photos: WFP/ Mariko Hall, Haidar Baqir, Ozdzan Hadziemin, Allen Rooke, Sylvain Tiako

Larger Scope – 2020 Strategy

Response Community

Photos: Oxfam/ Simon Rawles; WFP/ Mariko Hall; Telecoms Sans Frontieres

Larger Scope – 2020 Strategy

Government

Larger Scope – 2020 Strategy

Affected Populations

Photos: Oxfam/ Simon Rawles; WFP/ Mariko Hall; Telecoms Sans Frontieres

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A New Approach

Partnerships

MEMBERS VIEW OF T MEMBERS VIEW OF THE ETC HE ETC

ETC2020 ROAD ETC2020 ROADMAP MAP

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ETC 2020 - Strategy ETC 2020 seeks to ensure all those responding to emergencies – including affected communities - have access to vital communications services.

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Larger Scope

Government Response Community Affected Populations

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Strategic Priorities

• Communications as aid
• Enhanced

communications & energy

• Improved & decentralised

response readiness

• Increased communications

resilience to disasters

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ETC 30 High-Risk Countries

ETC2020 PROJECTS ETC2020 PROJECTS Haiti, Nepal, Philippines

NEPAL NEPAL

ETC2020 Project

Overview

Working within existing local structures to support government, humanitarian, media and private sector actors in Nepal to be better prepared for an ICT response to future disasters, with a focus on enabling faster and better communication among communities, and between communities and relevant aid actors, in times of disaster.

“I have a mobile phone but there is no electricity Where am I going to get Internet?”

• The Facebook Song (translated from Nepali)

Key needs/landscape

• Remote communities shut off
• Connected communities suffered from temporary loss of

connectivity (diaspora remittances, family tracing, etc)

• Lots of messaging outwards in Nepal – less support for

community-community comms

• Community radio is key to community info but broadcasting

was hampered after quake

• Charging was needed, options were insufficient
• High MNO capacity but working in isolation
• Limited private sector engagement with each other, media

actors and humanitarian system – “we don’t talk to each other”

“In our village, there are only a couple of places we can get 3G, up on the hill, so when we want to use it we walk up there. After the earthquake we were going up there whenever we could, but it wasn’t working. We all remember the moment when it worked again, because we wanted to cry!”

• Suraya, Langtang region, Nepal

Project leadership

“Telecomms lessons from 2015 quake should be considered carefully as future damage could be far worse” – USAID, Nepal

Project elements

Assessment and lessons learned Country mapping Bringing together key actors across Nepal info ecosystem Government capacity building Supporting community initiatives for connectivity Project monitoring

Progress

Assessment and lessons learned phase complete Primary project partner secured – World Vision Nepal R.O. Country mapping started by WFP Nepal Government support – workshops and GIS mapping ICT4GOV and innovations workshop planned for June Local initiatives to be identified and funded Project monitoring

Gaps and challenges

Funding Timeliness In-country capacity More info: Meg Sattler meghan.sattler@wfp.org

HAITI HAITI ETC2020 Project

ETC2020 Haiti project

BACKGROUND:

• The ETC2020 Haiti project was launched in December 2015 under the

ETC2020 strategic priorities “improved and decentralized response readiness and increased communications resilience to disasters” TASKS:

• Developing a country ICT profile to be used as a template for

consideration of the Preparedness Working Group for other high risk priority countries

• Identifying any potential gaps where support might bolster

communications resilience.

ETC2020 Haiti project

ACHIEVEMENTS:

• PHASE I : Country ICT profile template developed and being tested

with information collected for the country of Haiti.

• This template will be adopted for roll out in all ETC identified High

Risk countries.

• PHASE II (starting now): Validate country profile information with the

Government of Haiti and other key actors and assessing potential gaps in country ICT resilience.

ETC2020 Haiti project

CHALLENGES:

• Low participation and engagement from partners
• Country context and ongoing political changes
• Proliferation of preparedness activities since the Earthquake in 2010
• Funding not identified beyond the assessment mission.

NEXT STEPS:

• Exploratory Mission to Haiti plan before summer 2016 (dates TBC)
• Outcomes and recommendations will be shared with the ETC members to

decide on next steps and potential additional activities to be implemented.

PHILI PHILIPPI PPINES NES ETC2020 Project

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Why Philippines?

• Number 1 on INFORM list for risk
• f natural disasters
• MNO’s that have already signed

GSMA HC Charter

• Existing disaster response network

within the government and private sector

• Substantial lessons learned and

best practices to share

• Recent history with Haiyan

response and existing humanitarian partners in the Philippines

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Project Objectives

• Raise awareness of the international humanitarian system, principles

and standards

• Assess the preparedness / operational resilience of service providers

to ensure quick and efficient network recovery

• Develop a replicable model of building communications resilience

with telecommunications service providers

• Demonstrate the ability of local operators to support the humanitarian

community and vice versa

• Build relationships and learn from each other.

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Strategic Priorities

• 1. Communications as Aid
• 2. Improved and decentralised response

readiness

• 3. Increased communications resilience to

disasters

• 4. Enhanced communications and energy.

Through collaboration and innovation, the ETC network will enable full service communications solutions in emergency response, transforming aid delivery and saving more lives.

Photo: Telecoms Sans Frontieres

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April Meeting Participants

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Philippines Cluster Response

35 Logistics Telecom Water and Sanitation Emergency Supplies (Food & Non Food) Power, Fuel and Energy Early Recovery (Finance) Health, Medical Services and SAR PDRF Cluster System Gov’t Cluster System Counterparts UN Cluster System Counterparts DND- Office of Civil Defense Office of Civil Defense Department of Health Department of Social Welfare and Devt OCD (Under Logistics) Department of Trade and Industry Department of Health World Food Programme (WFP) WFP UN Children’s Fund (UNICEF) Intl Organization for Migration + WFP WFP (Under Logistics) International Labor Organization + UNDP World Health Org + UN-OCHA

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Meeting Outcomes

GOVERNMENT

• Support with standardized response solutions and capacity building
• Disseminating response protocols and coordination through all levels of government
• Updated contact lists and information sharing

PDRF (Private Sector)

• Updated contact lists and information sharing
• Coordination and preparedness
• Advanced solutions

MOBILE NETWORK OPERATORS

• Logistics, supply chain (importation of equipment)
• Coordination and information sharing

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Response Coordination

Global Response Regional Response National Response Provincial Response Local Response

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Project Considerations

Challenges

• Defining preparedness for a country like the Philippines that has response
• rganizations in place, and are only likely to call on our support in extreme

situations (Manila earthquake, major typhoon, etc.)?

• How can we support without official activation of the ETC?

Gaps

• Engaging extended ETC membership in the discussion around preparedness in

the Philippines.

• Engaging local partners.

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Next Steps

• Participation and involvement in existing exercises and simulations (regional,

national and local)

• Create comprehensive “Country Profile” with contacts and relevant

information

• Possible simulation in Q1 2017 around the coordination of multiple response

communities/organizations in the Philippines

• Gather and share lessons learned to create “best practices” model

SHAPING SHAPING NEW NEW OPP OPPORTU ORTUNIT NITIE IES

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Shaping New Opportunities

• Discover ways in which your organisation can shape projects aligned with the

ETC2020 Strategic Priorities

• Identify any ongoing initiatives which may match the ETC2020 direction and

could benefit from additional partner engagements

• Identify names of organisations willing to further explore development of

ETC2020 projects

• Rotation 1 – 4 groups - 45mins, 13:30 – 14:15
• Discover and identify possible ETC2020 projects which could be implemented in any
• f the high-risk countries.
• Rotation 2 – 4 groups - 45mins, 14:15 – 15:00
• Review, reduce, expand or add to previous group’s suggested projects and assign
• rganisation names.

Groups Facilitators

Communications Resilience Response Readiness Communications & Energy Communications as Aid

FACILITATOR

Joseph Burton Hazme Akyol Brent Carbno Alexandra Sicotte- Levesque

SUPPORT

Caroline Teyssier Alpha Bah Jalal Shah Mariko Hall After the two rotations, the facilitator from the groups will present the newly identified projects back to the entire Connect Day group to determine possibility for mergers as well as support from additional organisations.

Groups – Rotation 1

Communications as Aid (Alexandra) Response Readiness (Hazme) Communications Resilience (Joe) Communications & Energy (Brent)

Matous Vykydal Rakesh Bharania Brian Swank Ioanna Maria Theodorou Sue-Lynn Hinson Jan Eric Kjaer Paul Scardino Simon Grey

Chris Weasler Micha Benoliel Bobby Telecomm Ryan Greer Giulio Coppi Matt Severson Olly Parson El Marji Nada Ruth Pritchard-Kelly Justin Richmond Josh Miner Mazen Nassar Laura McDonald Fernando Freitas Alan Kursevic Kelly Church Najwa Ayoub Sergio Murillo Diego Paldao Matthew Spectro David Cogswell Veronique Mortier Moe Abutaleb Brum Cerzosimo Hamamd Al Tair Doug Gardner Hamed Odeh Steve Coast Angie Mar Jehmu Greene Ralph Brooker Philippe Monney Gilles Hoffmann David Hartshorn Sanjiv Jain Isaac Kwamy Lucy Larsson Mark Dalton Kadiatou Sall-Beye Jiranya Saikasem Frank Schott Eduardo Artigas Mark Hawkins Elie Ayoub Paul Margie Nizar Zeidan Shathiso Nyathi Hani Shannak Enrica Porcari Alpha Bah Daniel Carr Rodolphe Jacquier Mariko Hall Kelly Doley Caroline Teyssier Brent Palmer Jalal Shah

Groups – Rotation

Communications & Energy (Brent) Communications Resilience (Joe) Response Readiness (Hazme) Communications as Aid (Alexandra)

Matous Vykydal Rakesh Bharania Brian Swank Ioanna Maria Theodorou Sue-Lynn Hinson Jan Eric Kjaer Paul Scardino Simon Grey

Chris Weasler Micha Benoliel Bobby Telecomm Ryan Greer Giulio Coppi Matt Severson Olly Parson El Marji Nada Ruth Pritchard-Kelly Justin Richmond Josh Miner Mazen Nassar Laura McDonald Fernando Freitas Alan Kursevic Kelly Church Najwa Ayoub Sergio Murillo Diego Paldao Matthew Spectro David Cogswell Veronique Mortier Moe Abutaleb Brum Cerzosimo Hamamd Al Tair Doug Gardner Hamed Odeh Steve Coast Angie Mar Jehmu Greene Ralph Brooker Philippe Monney Gilles Hoffmann David Hartshorn Sanjiv Jain Isaac Kwamy Lucy Larsson Mark Dalton Kadiatou Sall-Beye Jiranya Saikasem Frank Schott Eduardo Artigas Mark Hawkins Elie Ayoub Paul Margie Nizar Zeidan Shathiso Nyathi Hani Shannak Enrica Porcari Alpha Bah Daniel Carr Rodolphe Jacquier Mariko Hall Kelly Doley Caroline Teyssier Brent Palmer Jalal Shah

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ETC 30 High-Risk Countries

MATCHMA MATCHMAKING KING

THE THE WA WAY FORWARD Y FORWARD

CLOSURE CLOSURE CONNE CONNECT DAY CT DAY & Reception

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