Sustainability at IndusInd March 2019
CEO’s Message Are we creating Companies that align with all Societal We e ar are com ommitting to to the goals? The clear answer is “no”; but there is a nascency ch changes art artic iculated he here to to in this direction aided by initiatives from Government, sustain sus in In IndusInd Ban Bank as as a a Regulators, Customers, Employees, Investors and br brand that ear earns the res espect of of others. We have always believed that “Good Ecology is all all stakeholders. We ar are Good for Business”. Ultimately development of our com ommitted to to be bein ing a a mor ore brand must have an inclusive agenda for it to be com ompliant, transparent an and sustainable. res esponsib ible ins nstitutio ion. Also so, we e wish to to se set t an an example for or IndusInd Bank has not only started this journey early others in se ot several ar area eas whe here with 8 years of Sustainability reporting, but is also the exemplary ry wor ork has has bee been do done, , only Bank and amongst only 5 companies in India that for or example le, , in n the ar area ea of of have an “A” rating under the Carbon Disclosure Project; creatin cr ing liv ivelihoods s whic ich this “A” category rating has been received 4 years rep epresents s 40% 40% of of our our loa oan running. We are committed to fast forward our por portfoli lio. Sustainability agenda and this presentation serves to lay out some future aspirations across Environmental, Social and Governance metrics; progress on which will be reported in the public domain. Rom omesh Sob Sobti Managin ing Dir Director & CE CEO
Good Ecology is Good for Business
Sustainability Consistently at the Core of IBL Planning Cycle 4 • Integrated Reporting Planning Cycle 3 • Client Experience Project • Impact Financing & Partnerships • CSR Committee of the Board • YIF 2 Scholarship Program • ESG Targets and Planning Cycle 2 Disclosure • Legal Literacy for Women • Signatory to Carbon • Sports Engagement Vertical Disclosure Project • Water Management Planning Cycle 1 • Employee Participation in Community Service • Sustainability Reporting • My Idea Portal • Hum Aur Hariyali 1 • Solar – ATMs and Rooftops • ESOP Scheme 1. Our Green Office Project for Environment & Society 2. Young India Fellowships in social sector
Livelihood Financing Agriculture & related Small & Micro supply chains Enterprises Focus Areas Vehicle Owner Microfinance Operators for Women
Sustainability in Organisational Development • Clear Organizational Structure Governance • Meticulous Focus on Compliance • ESMS* Filters • Career Progression Plans Business Employees Affirmative Lending Diversity Initiatives • • Digital Physical • Server Virtualization • Solar ATMs | Rooftop Solar Panels Operations Operations Partnerships Reduction in emissions intensity • • * Environment & Social Management System Policy
Sustainability in Community Development Financing Livelihoods • Customers Client Experience • Affirmative capital allocation: • Impact • Legal Literacy green tech, clean tech, etc. Society Financing • Health & Sanitation Girl & Para athletes Afforestation • • Sports Environment • Blind Cricket • Water Conservation
Disclosures and Recognition for ESG
Sustainability Reporting for 8 years The 2017-18 Integrated Report prepared in line with the framework adopted by the International Integrated Reporting Council and is available by scanning the QR code >>>
Integrated Report Summary 2018 10
CDP Leadership for 4 years IndusInd Bank is amongst five Indian companies and the only bank in the CDP “A LIST” !
Awards and Recognition Golden Peacock Award CSR Journal The Excellence Award CSR JOURNAL THE EXCELLENCE for Innovation 2017 AWARD 2017 Golden Peacock Award for Management 2015 Innovation Management 2015 Excellence Award 2017 in the 'Sports' Excellence Award 2017 in the category for the Para Champions Presented at 15 th London Presented at 15 th London Global ‘Sports’ category for the Para Programme', in association with GoSports Foundation Global Convention on Convention on Corporate Champions Programme, in Governance & Sustainability Corporate Governance & association with GoSports Sustainability Foundation Honoured with the CNBC Bagged the Best Bank in Best Bank in Private Sector Award Honoured with the CNBC Asia’s Corporate Private Sector Award and Asia’s Corporate Social and Best CSR Practice under Social Responsibility Award Best CSR Practice under Responsibility Award 2017 Banking Category Award Banking Category Award at ABP News BFSI Awards ABP News BFSI Awards 2017 2017
Awards and Recognition Dream Employer of the Year – BFSI ET NOW : “Dream Companies To work for – 2019”
ESG Projects and Impact
Environmental Initiatives Afforestation Water Conservation
Environmental Projects’ Outcome Themes: Biodiversity, Climate Change, Pollution Management , Supply Chain, Water Security • 10,000+ trees planted Afforestation • 48 different species at over 20 urban/peri-urban locations Recycled over 20,000kg through authorised vendors • E-Waste management • <34% of waste going to landfill vs 100% before Greening out IT, Buildings, Branches, Servers • Energy Reduction Initiatives • GHG Emissions Saved: 2227.96 MT CO 2 Enhanced water storage capacity – 97.5 million litres • Water Conservation • 110 Hectares of Land Area covered, impacting close to 100,000 occupants Migration of CP letter heads to 100% recycled paper • Paper Procurement Have migrated ~ 13.68MT of A4 paper, saving 14.1MT of CO 2 emissions •
Social Projects through deep partnerships Legal Literacy Program for Women IndusInd Para-Champions Program
Social Outcomes Themes: Customer Responsibility, Health & Safety, Human Rights & Community, Supply Chain IndusInd Para • 32 Para-athletes represented India for events in Switzerland, London & Korea Champions • Supports India’s 26 member blind cricket team, winners of ODI world cup 2018 Educated >45,000 women on their legal rights • Legal Literacy for MFI partnership to educate 5,000 underprivileged children in UP/Jharkhand for • Women & Children higher education & employability • Training to 200,000 village level entrepreneurs to use mobile / internet for financial Transforming Lives transactions in collaboration with Ministry of Electronics & Information Technology. through Digitization Partnered with BMCHRC (Cancer Hospital) to support treatment of children under • Promoting Healthcare 14 affected with cancer Access Partnered with non profit MFI to set up 177 health clinics • IndusInd Scholarship: Supported 60 scholars to date, majority of whom are women. Program active in 13 states • Ashoka University
Governance Structure CSR & Sustainability • Agree, Review and Evaluate sustainability strategy of the Bank Committee of • Provide industry perspective to sustainability agenda of the Bank Board • Sustainability strategy, goals and performance Sustainability • Align sustainability policies with the Business Units Council • Review compliance with respect to Sustainability • Management and implementation of strategies Sustainability • Dedicated Head of Sustainability to drive agenda Team • Business and Functional coordination
Leading ESG Innovation with Bharat Financial Inclusion IBL is innovating using the RDSP Model, creating a paradigm shift in client connect producing a multitude of opportunities 1 Bank/ATM for cash deposit and withdrawal, travels 5-8 kms, spending up to 2 hrs. 2 80% of BFIL’s members travel for electricity bill payment , traveling 2-5kms spending 1 hr. Currently Travels 88% of BFIL’s members visit Kirana Store for ration items , travelling less than 0.5km, 3 To spending 15-20 mins 4 99% of BFIL’s members visit electronics store for mobile recharge, traveling 1-5 kms, spending up to 30 mins. 5 51% travel to municipal office for water/bill payment, traveling 1-5 km, spending 30 mins 6 Only 5% of customers reported access to online shopping RDSP provides access to these services at the shortest distance eliminating need for multiple visits Deposits and Withdrawal With RDSP Bill payments and recharges Single Window Travels for all 1 To Allied and OTC financial services requirements 0.5 km Cross-sell and e-commerce RDSP = Retail Distribution Service Point (pic. above); tablet enabled convenience store
Widespread CSR Footprint
ESG Targets for FY 2021
ESG Themes Linked to Business Plan Advances Social and Increases funding avenues for Relationship Capital , creating Financial Capital , lowering Key Themes livelihoods and customer loyalty funding cost • Financing Livelihoods • Impact Financing • Carbon Footprint Reduction • Community Development Reduces investment in physical Imbibes sustainable operations • Governance branches bringing efficiency in preserving Natural Capital • ESG Ratings Manufactured Capital • Diversity • Employee Engagement • Customer Experience • Government Schemes • Partnerships Bolsters Intellectual Capital , via Improves Human Capital , via employee retention and domain expertise and brand recognition performance
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