Stakeholder Reference Group Digital Transformation July 2020 1
Welcome and introductions Louise Halfpenny Director of Communications West Herts Hospitals NHS Trust 2
Agenda • Using Zoom - You will be on mute - The session will be recorded - submit questions via chat during presentation to Louise Halfpenny • Presentation from Sean and Catherine • Doris’s story • Please have your device ready as we will use a tool called Menti to gather your views. Menti is a free tool, accessed at www.menti.com CODE: 10 53 42 • Q&A 3
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After falling at home, Doris is brought to WGH emergency department D oris arrives in ED p a t i e n t p o r t a l s e l f c h e c k - i n k i o s k 5
In the emergency department, Doris is registered and triaged D o r i s ’ s m e a s u r e m e n t s a n d o b s e r va t i o n s a r e t a k e n w r i s t b a n d t r a c k s h e r l o c a t i o n e - d a s h b o a r d 6
Doris receives care in the emergency department M o b i l e d e vi c e s D o r i s ’ s w o u n d i s d i a g n o s e d t e s t s a r e o r d e r e d 7
Doris is admitted D o r i s d e t e r i o r a t e s r e m o t e a c c e s s t o a l e r t a n d m a k e r e f e r r a l s R e a l - t i m e a n a l y t i c s D o r i s h a s a n u r g e n t C T 8
Doris has additional assessments and is admitted to a dementia-friendly room R o b o t s M e d i c i n e s a n d s u p p l i e s a r e s e l e c t e d a n d d e l i ve r e d 9
Doris is monitored and her care is co-ordinated A n i n t e g r a t e d E P R ( e l e c t r o n i c p a t i e n t r e c o r d ) k e e p s a l l o f h e r d a t a t o g e t h e r a n d m e a n s t h a t h e a l t h p r o f e s s i o n a l s c a n a c c e s s t h e i n f o r m a t i o n t h e y n e e d t o p r o v i d e h e r c a r e 10
Doris’s discharge is co-ordinated by staff who can work digitally D e vi c e s u s e d b y p a t i e n t s t o k e e p i n t o u c h w i t h l o ve d o n e s 11
Doris is discharged D o r i s c a n s t i l l b e c a r e d f o r b y t h e h o s p i t a l e v e n w h e n s h e h a s g o n e h o m e 12
Doris is remotely monitored Doris is remotely monitored and her care is co-ordinated so that other NHS organisations can provide care too, in partnership i n t e g r a t e d d e vi c e s m o n i t o r , r e c o r d a n d s e n d vi r t u a l f o l l o w - u p d a t a o n s y m p t o m s a n d o t h e r o b s e r va t i o n s , e g h e a r t r a t e , p u l s e e t c 13
Thank you & Questions Further questions can be sent to westherts.redevelopment@nhs.net 14
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