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Digital Transformation in Airfreight
IGAirCargo Forum Switzerland Basel, October 16th 2019 Boris Hueske Head of Digital Transformation
2 Lufthansa Cargo | Digital Transformation in Airfreight I October 16th 2019
Digital Transformation in Airfreight IGAirCargo Forum Switzerland - - PowerPoint PPT Presentation
Digital Transformation in Airfreight IGAirCargo Forum Switzerland - - PowerPoint PPT Presentation
Digital Transformation in Airfreight IGAirCargo Forum Switzerland Basel, October 16 th 2019 Boris Hueske Head of Digital Transformation Logistics is transport of goods and information Lufthansa Cargo | Digital Transformation in Airfreight I
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3 Lufthansa Cargo | Digital Transformation in Airfreight I October 16th 2019
Airfreight information still on paper?
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4 Lufthansa Cargo | Digital Transformation in Airfreight I October 16th 2019
Digitalisation… Disruption…
…you all know about …and
https://unsplash.com/photos/3TRdlKU-3II
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5 Lufthansa Cargo | Digital Transformation in Airfreight I October 16th 2019
Digitalisation changes expectations, processes & services – also in transportation
Start-ups
6bn USD invested in logistics start ups in 20181 New solutions and business models
Consumerization
- f B2B
Customization Convenience Digital touchpoints
Exponential increase of computing power
Moore`s law - processing power for computers doubles every two years
1970 2000 2020
New technology & connectivity
IoT, AI, cloud, API, robotics, ...
1) crunchbase
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6 Lufthansa Cargo | Digital Transformation in Airfreight I October 16th 2019
Data and connectivity provide new services
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7 Lufthansa Cargo | Digital Transformation in Airfreight I October 16th 2019
PreCheck and Quick drop off – new services for paperless airfreight
- Quick feedback about transmitted
data before delivery
- Check-in at the self-service
terminal: no more need to register at the counter, drivers can proceed directly to the ramp
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8 Lufthansa Cargo | Digital Transformation in Airfreight I October 16th 2019
PoC platform enables collaboration
DGD data input
Shipper
GHA
Use data and report back
Carrier
Access according to role
Other Stakeholder
Assign & enrich
Forwarder GHA
Use and report back
Import Agent
Use
DG platform
Operator: Sponsor: PoC Lead:
eDGD & DGDonline – data and connectivity based collaboration processes beyond the paper approach
DGD.online works carrier-independent and is fully compliant to IATA DGR and intermodal by supporting ADR and IMO.
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9 Lufthansa Cargo | Digital Transformation in Airfreight I October 16th 2019
Digital connectivity is API – an opportunity for airfreight to speed up and enrich information flow
Application Programming Interface
- Realtime data exchange
- Direct connection based on up-to-
date technology
- New data & services through data
sharing
- Simple to use and easy to
implement; flexible in operation
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10 Lufthansa Cargo | Digital Transformation in Airfreight I October 16th 2019
Lufthansa Cargo offers APIs for real-time data exchange and service integration on top of EDI messaging
getRoute Shipment Tracking
Public APIs:
getRates getCapacity
Private APIs:
smartBooking
Source: cargo.one
https://developer.lufthansa.com
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Online selling of services – standard in many industries – too complex in airfreight?
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Some freight forwarders sell online
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New booking portals in airfreight
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14 Lufthansa Cargo | Digital Transformation in Airfreight I October 16th 2019
- Spot prices available in eBooking
- Each bookable routing will have price
information
- 24/7 price information availability
- Dedicated Algorithm
Lufthansa Cargo automates spot quotes – 24/7 realtime prices
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Digital interfaces and services to improve quality, speed and transparency in airfreight
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16 Lufthansa Cargo | Digital Transformation in Airfreight I October 16th 2019
Digitalisation for better services and customer experience
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17 Lufthansa Cargo | Digital Transformation in Airfreight I October 16th 2019
Thank you!
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