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GOING DIGITAL Trends and Key Policy Issues for Digital Transformation Workshop on Portugals 2030 Agenda Lisbon, 28 November 2017 Molly Lesher, OECD Outline Trends in Digital Transformation The OECD Going Digital Project Trends 3 A


  1. GOING DIGITAL Trends and Key Policy Issues for Digital Transformation Workshop on Portugal’s 2030 Agenda Lisbon, 28 November 2017 Molly Lesher, OECD

  2. Outline • Trends in Digital Transformation • The OECD Going Digital Project

  3. Trends 3

  4. A wide range of new digital technologies have emerged… Cloud computing Internet of Things Big data Artificial 3D printing Blockchain intelligence 4

  5. …that are affecting all economic activities. Health Public Energy Administration Digitalisation Transportation Agriculture Manufacturing 5

  6. The potential productivity benefits of these new technologies are urgently needed... Multi-factor productivity growth Total economy, percentage change at annual rate 1995-2015 2001-2007 2009-2015 4 3 2 1 0 -1 ITA ESP PRT BEL DNK NZL CHE NLD CAN JPN FRA AUT AUS DEU GBR SWE USA FIN IRL KOR Note: Data for Ireland, Spain and Portugal correspond to the periods 1995-2014 and 2009-2014. Source: OECD Productivity Database, April 2017. Statlink: http://dx.doi.org/10.1787/888933477326

  7. …although today, many firms find it difficult to turn new technology into productivity growth. The productivity gap between the globally most productive firms and other firms has widened Note: “Frontier firms” is the average labour productivity (value added per worker) of the 100 or 5% globally most productive firms in each two-digit industry. “Non - frontier firms” is the average of all firms, except the 5% globally most productive firms . Source: OECD preliminary results based on Andrews, D., C. Criscuolo and P. Gal (2016), “Mind the Gap: Productivity Divergence between the Global Frontier and Laggard Firms”, OECD Productivity Working Papers, forthcoming; Orbis database of Bureau van Dijk .

  8. Fixed broadband subscriptions are strong in Portugal… Fixed broadband subscriptions, December 2016 By technology per 100 inhabitants Fibre Satellite Fixed wireless DSL Other Cable 55 50 45 40 35 30 25 20 15 10 5 0 OECD (2017), OECD Digital Economy Outlook 2017 , OECD Publishing, Paris. http://dx.doi.org/10.1787/9789264276284-en

  9. … and Portugal is among the top of the OECD on fibre connections… Percentage of fibre connections in total broadband subscriptions December 2016 80,0% 70,0% 60,0% 50,0% 40,0% 30,0% 20,0% 10,0% 0,0% Greece Israel Belgium Ireland Austria Germany Italy Chile France Poland Canada United States Netherlands Mexico Czech Republic Turkey Hungary Switzerland Australia Luxembourg OECD New Zealand Denmark Slovenia Slovak Republic Finland Portugal Iceland Spain Estonia Norway Sweden Latvia Korea Japan OECD, Broadband Portal, www.oecd.org/sti/broadband/oecdbroadbandportal.htm

  10. …but mobile broadband subscriptions lag… Mobile broadband subscriptions, 2016 Subscriptions per 100 inhabitants Data-only subscriptions Total (where breakdown not available) Data and voice subscriptions 160 140 120 100 80 60 40 20 0 OECD (2017), OECD Digital Economy Outlook 2017 , OECD Publishing, Paris. http://dx.doi.org/10.1787/9789264276284-en

  11. …and mobile infrastructure is essential to the Internet of Things. M2M SIM card penetration, June 2017 Per 100 inhabitants 2017 2012 Per 100 inhabitants 25 20 15 10 5 0 OECD (2017), OECD Science, Technology and Industry Scoreboard 2017: The digital transformation , OECD Publishing, Paris. http://dx.doi.org/10.1787/9789264268821-en

  12. Effective use of digital technologies varies… Diffusion of selected ICT tools and activities in enterprises, by technology, 2016 Cloud computing Big data ERP CRM RFID % 60 50 40 30 20 10 0 FIN SWE JPN BRA ISL DNK NOR IRL GBR NLD CAN BEL AUS CHE EST SVN ITA LUX ESP CZE PRT SVK FRA AUT DEU KOR HUN TUR GRC MEX LVA POL OECD (2017), OECD Science, Technology and Industry Scoreboard 2017: The digital transformation , OECD Publishing, Paris. http://dx.doi.org/10.1787/9789264268821-en

  13. …and small firms in Portugal lag large firms in engaging in e-commerce. Enterprises engaged in sales via e-commerce, by size, 2015 As a percentage of enterprises in each employment size class In 2015-16, 95% of firms in reporting countries had a broadband connection, but only 22% made sales via e-commerce – OECD STI SCOREBOARD 2017

  14. Portugal’s innovation performance is robust… Concentration of business R&D: top 50 and top 100 performers, 2014 As a percentage of domestic business R&D expenditure and of total count of performers % % Top 100 R&D performers Top 50 R&D performers Share of top 100 in country's total count (right-hand scale) 100 45 90 40 80 35 70 30 60 25 50 20 40 15 30 10 20 5 10 0 0 NZL DNK CHL BEL PRT JPN NLD AUT DEU CZE NOR ISR FRA ITA USA AUS CAN The 100 largest domestic R&D performers represent 0.3% of performers in the US and account for 55% of business R&D efforts – OECD STI SCOREBOARD 2017

  15. …but a handful of other countries lead in AI research. Artificial Intelligence technologies Artificial intelligence (AI) patents AI patents (right-hand scale) 2010-15 2000-05 Total patents (right-hand scale) Number of patents Annual growth rate (%) 20 000 40 36 JPN 17 500 35 KOR 15 000 30 USA 12 500 25 EU28 10 000 20 CHN 7 500 15 TWN 5 000 10 DEU 2 500 5 FRA 0 0 CAN 2 500 -5 GBR IND 0 5 10 15 20 25 30 % 30% of patent filed in medical diagnosis incorporate embedded AI-related components OECD (2017), OECD Science, Technology and Industry Scoreboard 2017: The digital transformation , OECD Publishing, Paris. http://dx.doi.org/10.1787/9789264268821-en

  16. Many jobs will be affected by digital transformation… Jobs with high and medium potential for automation Percentage of jobs with 70 % and between 50-70 % of substitutable tasks 50 Significant change in tasks Automatable 45 40 35 30 25 20 15 10 5 0 Source: Survey of Adult Skills (PIAAC); Arntz et al (2016) 16

  17. … but history suggests new jobs will also emerge, complementary to new technology. 450 000 400 000 Typesetter and compositor jobs 350 000 Graphic design jobs 300 000 250 000 200 000 150 000 100 000 50 000 0 Source: Presentation by Professor James Bessen at OECD workshop, 24 April.

  18. A range of new (and old) skills will be needed… Individuals who judge their computer skills to be sufficient if they were to apply for a new job within a year, 2013 (as a percentage of all individuals) All Individuals Individuals with high formal education Individuals with no or low formal education % 90 80 70 60 50 40 30 20 10 0 Source: OECD Measuring the Digital Economy: A New Perspective, 2014, http://dx.doi.org/10.1787/888933148354.

  19. …as well as societal trust in digital transformation. Digital security incidents experienced by individuals, 2015 or later As a percentage of all individuals and by level of educational attainment % All (individuals aged 16-74) High level of educational attainment Middle level of educational attainment Low level of educational attainment 50 40 30 20 10 0 OECD (2017), OECD Digital Economy Outlook 2017 , OECD Publishing, Paris. http://dx.doi.org/10.1787/9789264276284-en

  20. Digital divides need to be addressed... Gap in Internet use by educational attainment, 2016 As a percentage of enterprises in each employment size class OECD (2017), OECD Science, Technology and Industry Scoreboard 2017: The digital transformation , OECD Publishing, Paris. http://dx.doi.org/10.1787/9789264268821-en

  21. …as well as broader well -being. Composite index of eHealth adoption among general practitioners, 2013 2,5 2,0 1,5 1,0 0,5 0,0 Note: The maximum score for this indicator is 4 Source: OECD/EU (2016), Health at a Glance: Europe 2016: State of Health in the EU Cycle , OECD Publishing, Paris. http://dx.doi.org/10.1787/9789264265592-en

  22. Governments also need to Go Digital… Monitoring of imperfectly observable Fraud outcomes detection Improve efficiency and Monitoring of dynamic phenomena and targeting of emerging risks Nowcasting existing policies and rapid Compliance and enforcement response Broaden suite of policy instruments Better Improve service policies: Feedback to final users delivery design and impact Better policy Policy experimentation and evaluation design and evaluation Data collection Expand Engagement stakeholder with citizens engagement Participation in design and implementation and regulatees [DSTI/CIIE(2017)20]

  23. …including with respect to open data. Open government data availability and accessibility, 2017 Index Data availability Data accessibility 0,7 0,6 0,5 0,4 0,3 0,2 0,1 0 OECD (2017), OECD Digital Economy Outlook 2017 , OECD Publishing, Paris. http://dx.doi.org/10.1787/9789264276284-en

  24. OECD Going Digital Project 24

  25. Going Digital Objectives • Understand the digital transformation and its impacts on the economy and society; • Provide policymakers with the tools needed to develop a forward-looking, whole-of-government policy response; • Help overcome the gap between technology and policy development.

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