SPONSORSHIP AVAILABLE CIMA Society of Australia Seminar Series 25 - - PowerPoint PPT Presentation
SPONSORSHIP AVAILABLE CIMA Society of Australia Seminar Series 25 - - PowerPoint PPT Presentation
REGISTRATIONS OPEN ON OUR EVENTS PAGE SPONSORSHIP AVAILABLE CIMA Society of Australia Seminar Series 25 July 2018 Human Behaviour Meets Big Data Speaker: Simon Russell, Director of Behavioural Finance Australia. Chair: Marsha Beck
REGISTRATIONS OPEN ON OUR EVENTS PAGE SPONSORSHIP AVAILABLE
CIMA Society of Australia Seminar Series 25 July 2018
Human Behaviour Meets Big Data
Speaker: Simon Russell, Director of Behavioural Finance Australia. Chair: Marsha Beck
Supported by: UBS Asset Management, Australia Media Partner: Conexus Financial Preferred Education Provider: Portfolio Construction Forum
Cyborg
How to optimally integrate machine and human decision-making
3 PROBLEMS Economics Performance Psychology
Problem of last mile Provides ‘hypotheses’
20 years since Deep Blue beat Garry Kasparov
We are beginners at ‘cyborg’ Neurology Psychology Real-world
Weaknesses of machines: “5 What’s”
WEAKNESSES OF MACHINES
(‘5 WHATS’)
Client Engagement
Sales, Marketing, Digital, Communications, Strategic Partnership teams
Test & measure behavioural interventions Personalise Attract attention Remove frictions Make it social Allow customer co- contributions
INFLUENCE
Capture and align with client objectives and preferences Align engagement models with corporate
- bjectives and values
Capture & respond to client feedback
ALIGNMENT
Reliable predictive analytics Chat bots/robo-advice Engagement process analytics