Smith Brothers Stores Company Overview Know who you are dealing - - PowerPoint PPT Presentation

Smith Brothers Stores

Company Overview

Know who you are dealing with

• Founded by Walter Smith in 1897 (Incorporated in 1907)
• Remains a family run Independent business with 4th and 5th generation family

members in the business

• Specialist in the merchant distribution of commercial pipework, fittings, valves,

heating equipment & air conditioning

• 2005 – 3 depots based in the East Midlands with a turnover circa £4.5m
• Embarked on an ambitious & sustainable expansion programme in 2006
• 2018 – 14 depots covering England & Wales with a turnover in excess of £90

million

• Projected revenue for 2019 - £100 million+

05 - Leeds 04 - Oldham 12 - Merseyside 06 - Birmingham 02 - Northampton 03 - Peterborough 01 – Leicester 11 - Cardiff 08 - Bristol 09 - Southampton 10 - Heathrow 07 - Essex

14 - Newcastle

Branch Geographical Coverage

Turnover History

£3,637,451 £5,483,708 £6,550,088 £11,484,908 £16,891,798 £19,094,035 £26,580,474 £36,811,988 £42,301,894 £47,618,043 £58,168,613 £61,461,321 £69,837,698 £85,372,181

£- £10,000,000.00 £20,000,000.00 £30,000,000.00 £40,000,000.00 £50,000,000.00 £60,000,000.00 £70,000,000.00 £80,000,000.00 £90,000,000.00 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Period of - Financial Crisis/Recession/Austerity

• We are a business dedicated to providing our customers with service & value, without

the customer we do not have a business.

• We achieve this by maintaining the ethos that has served the company well for over 120

years

• Our first and foremost priority is people, by employing the best with the highest levels of

experience we ensure that your enquiries and orders are handled quickly and efficiently.

• We back this up with comprehensive stocks in all locations and in all product categories,

giving the customer the confidence to expect their orders to be delivered on time, in full.

• Not least we communicate, a critical factor in delivering a top class service, throughout

all aspects of any transaction we keep in constant communication with the customer Company Video

Walter Smith Founder

Message from Steve Smith

Sydney Smith 2nd Generation John Smith 3rd Generation Steve Smith 4th Generation

Steve Smith Managing Director

Tony Smith Sales Director

Leicester James Swain Branch Manager Northampton Les Webster Branch Manager Peterborough Brian Rumbelow Branch Manager Southampton Donna LeMay Branch Manager

Martin Denton Director

Bristol Craig Wyatt & Steve Lloyd Branch Managers Cardiff David Williams & Rob Cousins Branch Managers Leeds Chris Allsop Branch Manager Newcastle Brian Smith Branch Manager

Dave Wildman Director

Birmingham Andy Clements & Dave Taylor Branch Managers

Oldham Chris Finn Branch Manager

Merseyside Chris Dean Branch Manager London Darren Thomas & Simon Goswell Regional Managers

David Bryson Financial Director

Accounts Sales & Purchase Ledgers

Credit Control Jeanette Clifton

H&S & HR Byron Mellors & Sarah Mansfield- Smith Transport Byron Mellors Thurrock Lee Walker Branch Manager Heathrow Mark Walters Branch Manager

SBS – Management Structure

The Board of Directors recognise that the success of the company has been achieved by maintaining it’s core value of providing service and value to the customer. Today we identify this as the three ‘S’s – Staff, Stock, Service, adhering to this simple motto will bode well for SBS today and long into the future.

What makes SBS different

Staff – Employing in excess of 300 staff, the vast majority are located and work out

• f the branch network. As we expand into new regions the primary target before

committing to open is appointing the right staff, if we can’t assemble the right team then we won’t open the branch. Key attributes are market knowledge, product experience, customer focus and of course the right attitude to buy into the SBS three ‘S’s. Stock – It is important not to lose site of what we are….’a stockist’. Our philosophy is to hold volume stock on location rather than rely on a feeder service, thus ensuring we achieve ‘on time in full’ for the vast majority of deliveries. The current companies stock value is approx £20,000,000+, the average size of

• ur warehouses is in excess of 20,000 sq ft.

Service – Operating a fleet of over seventy commercial vehicles SBS prefer, where ever possible, to deliver materials on our own FORS accredited transport containing HGVs, Hiab cranes, tail lifts and small flatbed’s. Our operations are supported by cutting edge IT technology working on Windows 10, Office 365 backed by Intact IQ ERP platform. Over £1m invested in IT infrastructure in the last 18months that incorporates a disaster recovery facility maximising disruption to 90 minutes.

Merseyside (trade counter) Cardiff Leicester Peterborough Oldham (warehouse) Southampton

Branch Locator