Thrift Stores A Simplistic Approach Presented by John Walters - - PowerPoint PPT Presentation

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Thrift Stores A Simplistic Approach Presented by John Walters - - PowerPoint PPT Presentation

Nov 24, 2022 361 likes •833 views

Opening New Thrift Stores A Simplistic Approach Presented by John Walters Director of Stores Society of St. Vincent de Paul Archdiocesan Council of St. Louis Table of f Contents Contents of Presentation SVdP St. Louis New Store

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Opening New Thrift Stores

A Simplistic Approach

Presented by John Walters Director of Stores Society of St. Vincent de Paul Archdiocesan Council of St. Louis

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Table of f Contents

  • Contents of Presentation
  • SVdP St. Louis New Store Opening Manual
  • Criteria for Site Selection
  • Typical Store Layouts
  • Capital Investments
  • Fixture
  • Equipment
  • Signage
  • Store Staffing / Hiring Phases
  • Quality of Store Managers/Assistants; Experience
  • Stocking Process / Set-Up Process
  • Grand Opening Events
  • Summary
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New Store Opening Manual

  • See Handout

SVdP NEW STORE OPENING MANUAL

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CRITERIA FOR SELECTING SIT ITES

  • Areas of Need
  • Proximity to Catholic Parishes: Partnership Building
  • High Customer Visibility
  • Competition Locations
  • Affordable & Negotiable Lease / Purchase Terms
  • Appealing Store Front
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Specification Needs of f Building

Minimum Specifications Selling Floor sq. ft. 20,000 to 23,000 sq. ft.; Warehouse sq. ft. 7,000 sq. ft. High customer visibility Office space/ safe/ 2-desks Close proximity to a competitor Painting approved colors Proximity to Catholic Parishes Public bathrooms/ Woman’s-3 stalls- 2sinks/ Men’s – 2 urinals-2stalls- 2 sinks Tile floor surfaces Dock for delivery trucks Approved lighting Fire protection / sprinkler system / security system Adequate heating / air conditioning Phone system / wall phone Store front glass / full front view Intercom / central music Associate Break Room-Refrigerator/ Microwave / Tables and Chairs/Couch Drive Thru – donation drop off covered Separate associate bathroom Mattress Storage container Fitting rooms – 3 to 5

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Thrift Store Layouts: Considerations

  • Sufficient Square Feet For Product “Drivers”
  • Clothing: ACC, Shoes, Handbags
  • Housewares
  • Furniture, Lamps, Artwork
  • Mattresses, Headboards, Linens
  • Special Buys
  • Newness
  • Excitement
  • Spice It up
  • End Cap Presentation
  • Department Signage
  • Shouting the Mission: “Key Weapon”
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Sales Floor Layout: Dept. . Square Footage

  • Furniture (Sofas, Chairs, Desks,

Entertainment Centers) — 3,000 sq. ft.

  • Beds/Headboards/Bedroom Furniture

— 400 sq. ft.

  • Large Appliances — 300 sq. ft.
  • Kitchen Sets — 810 sq. ft.
  • Promotional Display Space — 600 sq. ft.
  • Restrooms — 200 sq. ft.
  • Fitting Rooms — 110 sq. ft.
  • Office — 60 sq. ft.
  • Exercise Equipment — 200 sq. ft.
  • Walkways & other — 6,326 sq. ft.
  • Clothing — 3,000 sq. ft.
  • Clothing Wall – 72 sq. ft.
  • Housewares — 2,300 sq. ft.

Small appliances Electronics Luggage/Mirrors Pots & Pans Housewares Home Décor Glassware Plates & Bowls

  • Lamps/Sports/Toys — 128 sq. ft.
  • Books — 200 sq. ft.
  • Artwork — 120 sq. ft.
  • Shoes — 700 sq. ft.
  • Purses — 416 sq. ft.
  • Cash Wrap & Boutique — 415 sq. ft.
  • Linen — 278 sq. ft.
  • Wall Displays — 288 sq. ft.

REQUIRED MW TOTAL SQ FT — 20,000 SALES FLOOR

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Capital In Investments

  • Fixtures
  • Sales Floor: $35.5
  • Equipment
  • Warehouse: $13.5
  • Pallet Jacks
  • Furniture Dollies
  • Signage
  • Outdoor Building: $16.0
  • Total Store Capitol Investment: $149.5
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Store Opening Capital and Expense

Purchasing/Equipment/Setup/Stockroom/ Housekeeping $51,440.59 Capital - $45,448.57 / Expense / Set-up/Stockroom $5,992.02 Outside Signs/Fixtures –Capital $16,159.81 Fixture Sales Floor – Capital $35,465.20 Fixture Warehouse $13,082.70 Capital $12,482.70 / Expense - $600.00 Recycling – Capital –Baler(used) $10,000.00 Four-week expense to stock building $22,114.80 Build out cost – estimate: $30,000.00 Capital Total: $149,556.28 Expense Total: $ 28,706.82 Grand Total: $178,263.10

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Store Staffing / Hiring Process

  • Typical Store Staff
  • Hiring Process
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Staffing Requirements

  • Copy to come from Randall

STORE MANAGER — FULL TIME 40 HOURS ASSISTANT MANAGER — FULL TIME 40 HOURS 1 x 3RD KEY HOLDER — FULL TIME 35 HOURS 1 x 4TH KEY HOLDER — PART TIME 29 HOURS 4 x CASHIERS — PART TIME 100 HOURS 5 x RECEIVER/STOCKER/CASHIERS — PART TIME 125 HOURS 5 x STOCKER/ RECEIVER — PART TIME 125 HOURS Total Hours: 494 HRS/WK Weekly Wage Total: $5,528.70 Fully Loaded Total: $6,617.00

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Hiring Process

  • Sign Store Lease
  • Marketing Plans for New Markets
  • Employment Ads

–Two to Four Weeks/ Hiring Fairs at Location

  • Hiring Staff Completed By – Four Weeks
  • New Store Associates Work in Stores – Two Weeks
  • New Store Stocking Process – Four Weeks
  • Opening New Store
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Stocking Process: Set Up

  • Typically: 4-Week Process
  • Week 5: Grand Opening Events
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Stocking Process: Pre Opening

  • Building Inspection
  • Fire Inspection
  • Occupancy Permit

(completed 30 days before access to building)

  • Apply for tax exemption waver

(for personal property tax)

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Stocking Process: Week 1

  • Paint store
  • Electrical work
  • Assemble cash wrap
  • Internet/P.O.S. system
  • Install office computer
  • Phones
  • Security system
  • Install janitorial fixtures and supplies
  • Build all sales floor & warehouse fixtures
  • Outside signs & decals
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Stocking Process: Week 2

  • Process clothing by gender / fill floor
  • Process & price housewares / fill floor
  • Process linen / fill floor
  • Process shoes & purses / fill floor
  • Process books / fill floor
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Stocking Process: Week 3

  • Stock sofas & chairs
  • Stock all wood furniture
  • Stock kitchen sets
  • Stock artwork
  • Stock lamps, sports & toys
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Stocking Process: Week 4

  • Put up all store price signs
  • Dress mannequins and bust forms
  • Clean glass (windows and fixtures)
  • Clean floors and bathrooms
  • Soft opening by Monday (half day)
  • Open Tuesday through Thursday with giveaways
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Stocking Process: Week 5

  • Grand opening Friday morning
  • Ribbon cutting with local dignitary
  • Saturday – customer appreciation with

hot dogs/product specials

  • Ensure backup stock of clothes

and furniture for next day

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Grand Opening Events

  • Plan & Schedule Ribbon-Cutting Ceremony/ Store Blessing
  • Invite Local Parishes, Pastors, Dignitaries and Businesses
  • Publicize Time: Typically Mid-Week, 11 a.m.
  • Spiritual Advisor to Council Performs Store Blessing
  • Schedule Lunch After Ceremony: In Store, Invite All
  • In-Store Events / Specials
  • Customer Appreciation Day: Saturday. Free Hotdogs, Drinks
  • New Store is Born
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Summary ry

  • Detailed, Planned, Structured Approach
  • Time Frame
  • 6-10 Months: Start/Open
  • Finding Location
  • Lease / Purchase Negotiation
  • Prepare Building & Construction
  • Building Set-Up
  • Soft Opening
  • Grand Opening
  • A New Mission For God