SMART DESIGN managing assets As a private sector company we are - - PowerPoint PPT Presentation

Adrian Hardwick-Jones

Vice President of Design and Technical Services

• My Background:
• Architect with a MBA
• Experience in

management assets across Asia

• Hotels, Retail, Offices

and Residential

SMART DESIGN – managing assets

As a private sector company

– we are commercial driven

• My role at Centara is quite simply:

manage property assets to drive revenue and reduce costs.

• This entails

– Review and improve all existing assets (owned or managed) – Build new assets with our own investment funds – Help owners of build better assets under management contracts.

• Asset management – life cycle & energy management

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Asset Management

Chasing the dollar

Recovering lost profits by improving water management

Centara Water Consumption 2015

January 2015 - December 2015 Operations Activity Answer Total (ML) Per Activity (L/Guest Night) Centara Grand Beach Resort & Villas Krabi

179,408 183.20 1021

Centara Grand Beach Resort and Villas Hua Hin

172,107 141.29 821

Centara Grand Beach Resort Samui

185,970 116.16 625

Centara Grand Island Resort and Spa Maldives

181,753 92.42 508

Centara Ras Fushi Resort and Spa Maldives

95,666 76.23 797

Centara Grand Mirage Beach Resort Pattaya

445,982 219.60 492

Centara Grand West Sands Resort and Villas

299,202 140.84 471

Centara Karon Resort Phuket

262,745 100.89 384

Centara Kata Resort Phuket

102,407 43.78 428

Centara Anda Dhevi Resort and Spa

98,268 25.31 258

Centara Grand at Central World

538,977 240.40 446

Centara Grand at Central Plaza Ladprao Bangkok

431,470 221.21 513

Centara Hatyai

138,855 54.35 391

Centara Grand Beach Resort Phuket

224,063 175.60 784

Centara Villas Phuket

45,633 29.65 650

Centara Villas Samui

57,432 50.28 875

Average litre per guest night (2014 = 636 L/GN)

591

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What does this tell us?

• Given the global average norm for hotel guest

water consumption is 300L and household is 160L we have much to do.

• Corporate strategy for water management is

required.

• Good water treatment requires focus at design
• Poor water treatment is very expensive !

What do we need to do? The Basics: If you can’t measure it – you can’t:

• control it
• manage it
• improve it

The Solution: Business analytics, real time data, engineering software, with desktop reporting to manage water (and other energy resources)

Purchase Pre- treatment Discharge costs Usage (application) Distribution costs Recycling/ treatment Recycling distribution costs Storage Storage

Costs are typically 20 – 30 % of all utility costs

PM and repair costs

Typical value chain in water usage:

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There are many different applications in hotels. Depends on size, type (beach resort vs business), events, occupancy etc.

• Guest rooms
• Laundry
• Swimming pool and recreation
• Kitchen
• Air conditioning
• Water losses (leakages)

In the past we acknowledge that little attention on intelligent water management during design and construction. Simply things such flow meters to measure usage areas were not part of the design

Usage in hotels:

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Most important: Safety and health protection against legionella (reputation, media exposure) Today as an “asset manager” I know:

• Good water management saves costs
• Good water treatment extends equipment life time
• It is also improves our image and CSR

Consequences of poor water management:

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Solutions;

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Different application/usage – requires suppliers with specific application knowledge and expertise Water supply quality varies with geographical location, season and source (surface, underground, recycling)

• Water treatment technologies is requires specialist
• knowledge. There are many different applications

Water management requires know-how and expertise:

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Water management requires investment:

• Flow meters at strategic locations to measure water

usage in different areas

• Manage flow and pressure to conserve energy
• Water analysis meters to measure minerals, alkalinity,
• xygen, pH, hardness etc
• Water treatment equipment (dosing pumps, chemicals)
• Online measurement and monitoring

Agreed KPIs on above with third party suppliers

Asset management and investments:

• Energy and engineering Management systems

first contract for 6 properties signed this week

• Property Asset upgrade

New MEP infrastructure, rooms renovations including fittings and fittings

• New Assets

strategy investment of building about 2 hotels per annum for next 10years

Best Practice in asset management including management of natural resources are at the cornerstone of these investments

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Centara is embarking on a major investment to overall

• ur own assets

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What have undertaken on property

Best Practice of Water Saving

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Potable Water cost in Phuket;

NO. Source Cost per M3(THB) 1. City Water 25-37 2. Water Truck 70-80 3. Deep well Water (included treating cost) 5-10 4. Drinking Water 7-12

Potable Water Consumption 2014 VS 2015

2014 2015

Saving in THB compare from 2014

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Potable Water Consumption 2015

Potable Water Consumption 2015 compare to the competitors

Better than Best Practice

Achievement

Environmental Certified Programme

• 1. EarthCheck
• 2. Kuoni Water Champion

Fresh Water Resource Management

• 1. KPI 2016 is 15% reduction of water consumption

per guest night

• 2. Install water saver for faucet of washbasin at

guest room, public bath room and staff locker.

• 3. Install water meter for main riser pipe, swimming

pool, cooling tower, deep well pump, main kitchen and laundry.

• 4. Install water level control and monitor.
• 5. Reused rain water system and rain water storage

tanks.

• 6. Change the new cooling tower system to saving

water (50%) type (ROI 2 years) 6.Select to grow the type of plant with low water demand

• 7. Monitor the reuse water consumption

.Pictures @ cooling tower. Reduce life time of cooling tower and increase energy usage in chiller and pumps

Example of poor water quality of condenser water system in air conditioning system

Additional chemical cleaning treatment is necessary due to poor water quality

Result after cleaning !! The point is – if a proper water quality management system was in place no additional cleaning is required

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What we can do now!

2016

• Set 15% KPI target of

water reduction for all 34 Centara Properties

• Future plan for water

saving and innovations

Communication for water-saving participation

• Reuse towel and linen card
• Water Saving Tips in house channel, public area poster, CHR website

• Communicate the management’s

commitment to water reduction and the subsequent objectives and goals to all employees.

• Encourage staff to put forward their own

suggestions for water reduction, motivate through feedback and reward success.

Green Team/ Water saving team

Activity

• Mangrove planting
• Check dam in Phuket forest

Reduce the water usage

• f toilet flush tank by
• 1. Adjust the level floating ball which could reduce water 1.50 litres / time
• 2. Provide the full bottle of water(size 1.25 litre also depends on the size of

the tank) this can reduce water consumption 1.25 litres / time Suggest to take off the label of bottles to avoid any misunderstanding

• Cr. CGLB

Saving Result is 2.75 litres per 1 flush 10 times flushing can save 27.5 litres

Question: How many rooms do you have?

• Cr. CGLB

Install low flow regulators/ aerators

Cost is 100-200 baht per piece but saving result is amazing

• Cr. CGLB

Install low flow regulator on the hand shower

• Cr. CGLB

Saving Result is 11.40 litres per minute

• Cr. CGLB

Install Low Flow Regulator on the Faucets/ taps

• Cr. CGLB

Saving Result is 13.20 litres per minute

• Cr. CGLB

Install Low Flow Regulator

• n the Rain Shower
• Cr. CGLB

Saving Result is 6 litres per minute

• Cr. CGLB

Checking Water Meter Daily

• To address water leaking promptly especially in

kitchen, laundry, spa, and swimming pool.

• Able to compare water consumption on Benchmarking

to plan for where the major water costs are and where savings can be made

Did you know in Maldives properties, Engineer teams check the water meter every hour?

• Cr. CGLB, CRF, CIRM

Replace the old pipe to the durable pipe i.e. PPR

• This can save water leaking from broken pipe in

long term.

• Durable to the sun and shockproof
• Proper composited function
• Cr. CGLB

• Set the plan of laundry
• peration before

running the washer machine.

• Preventive

Maintenance of all Washing Machine and Ozone washing Machine monthly.

Laundry

• Cr. CGLB

Reused water condensation from room air- condition to cooling tower.

• Install Drain Pipe of Ice making

machines room to cooling tower to reuse water defrost from ice to refill in cooling tower system(save water 850 liters per day).

• Install Drain Pipe of Air

condition (AHU) to cooling tower to reuse condensation water from air condition to fill in cooling tower system(save 500 liters per day).

• Cr. CHY and CGLB

Reused waste water treatment for the landscape

Did you know CHBR can save more than 1.8 million baht per year by using recycled waste water for the landscape?

• Cr. CHBR, CRF, CSBR, CPBR, CKR, CKT, CVP, CMS,etc

Harvest rain water in the storage tank

Did you know there are rain water storage tanks in CMBR?

• underneath the car park and the
• ther one is under the restaurant

This is how CIRM and CRF working

• n harvesting

rain water

Set the Timer for sprinklers in the early morning or night time

• Cr. CKC

The very best time to water plants is in the early morning, while it is still cool. This will allow the water to run down into the soil and reach the roots of the plant without too much excess water lost to evaporation.

Install pushing/ sensor shower near the swimming pool

• Cr. CMBR

• CHR Poster of Water Saving
• CHR Website water saving tips

http://www.centarahotelsresorts.com/centarasustaina bility/water-saving-tips/

Educating customers/ staff about water issues

Going Geener Card

My Green Day

My Green Day is the saving all resources programme in room. For guest who stay over 2 nights and refuse the room cleaning for 24 hr. We will reward with 150 baht beverage voucher per one time non cleaning. implemented in CSV, KPC, CSK, CKT, CKR, CKC, CAK, CVP

THANK YOU