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Seattles New Closed Captioning Requirements 08/20/2019 08/20/2019 Seattle Office for Civil Rights Seattle Office for Civil Rights 1 Date (xx/xx/xxxx) Department Name Page Number Roadmap Seattles Closed Captioning Ordinance, SMC


  1. Seattle’s New Closed Captioning Requirements 08/20/2019 08/20/2019 Seattle Office for Civil Rights Seattle Office for Civil Rights 1 Date (xx/xx/xxxx) Department Name Page Number

  2. Roadmap • Seattle’s Closed Captioning Ordinance, SMC 14.05 • Rulemaking process • Questions and answers 08/20/2019 Seattle Office for Civil Rights 2 Date (xx/xx/xxxx) Department Name Page Number

  3. Overview of Seattle’s Closed Captioning Ordinance 08/20/2019 Seattle Office for Civil Rights 3 Date (xx/xx/xxxx) Department Name Page Number

  4. Why Do We Need This Law? • Hearing loss is widespread • Inclusive of people with hearing disabilities • Beneficial to many groups 08/20/2019 Seattle Office for Civil Rights 4 Date (xx/xx/xxxx) Department Name Page Number

  5. What Does The Law Do? The law requires any person owning or managing a place of public accommodation to activate closed captioning on all closed-captioned television receivers in use in any public area during regular business hours. Enforcement of the law begins 11/15/19. 08/20/2019 Seattle Office for Civil Rights 5 Date (xx/xx/xxxx) Department Name Page Number

  6. Race & Social Justice Impacts The law also asks the Seattle Office for Civil Rights to determine the race and social justice impacts of requiring that places of public accommodation activate closed captioning and assess how to lessen impacts on businesses. 08/20/2019 Seattle Office for Civil Rights 6 Date (xx/xx/xxxx) Department Name Page Number

  7. Place of Public Accommodation Any place, licensed or unlicensed, where the public gathers, congregates, or assembles for amusement, recreation or public purposes, or any place, store, or other establishment that supplies goods or services with or without charge to the general public. 08/20/2019 Seattle Office for Civil Rights 7 Date (xx/xx/xxxx) Department Name Page Number

  8. Closed Captioning A transcript or dialog of the audio portion of a television program that is displayed on either the bottom or top portion of a television receiver screen when the user activates the feature. 08/20/2019 Seattle Office for Civil Rights 8 Date (xx/xx/xxxx) Department Name Page Number

  9. Closed-Captioned Television Receiver A receiver of television programming that has the ability to display closed captioning, including but not limited to a television, digital set top box, and other technology capable of displaying closed captioning for television programming. 08/20/2019 Seattle Office for Civil Rights 9 Date (xx/xx/xxxx) Department Name Page Number

  10. Exceptions To The Law 1. No television receiver in a public area; 2. The only television receiver in a public area is technically incapable of displaying closed captioning; or 3. If multiple television models are being displayed together for sale in a public area, for each of those models, at least one closed-captioned television must be available for viewing. 08/20/2019 Seattle Office for Civil Rights 10 Date (xx/xx/xxxx) Department Name Page Number

  11. What Happens If There Is a Violation? • SOCR will send an advisory letter to the business to notify them of the violation. • The business has 30 days from the date of the letter to provide a written response. The business can dispute the violation or show that it’s been fixed and describe how future violations will be prevented. 08/20/2019 Seattle Office for Civil Rights 11 Date (xx/xx/xxxx) Department Name Page Number

  12. Notice of Violation Can occur if: • A business fails to provide a written response within 30 business days; or • A business provides a response that fails to reasonably satisfy the SOCR Director. 08/20/2019 Seattle Office for Civil Rights 12 Date (xx/xx/xxxx) Department Name Page Number

  13. Appeal Rights • A business may request a contested hearing before the Hearing Examiner in writing within 15 days of the notice of violation. • The Hearing Examiner shall enter an order affirming, modifying, or reversing the violation. 08/20/2019 Seattle Office for Civil Rights 13 Date (xx/xx/xxxx) Department Name Page Number

  14. Rulemaking Process 08/20/2019 Seattle Office for Civil Rights 14 Date (xx/xx/xxxx) Department Name Page Number

  15. Possible Administrative Rule #1 SHRR XXX-XXX. Proof of Compliance 1. Proof of compliance includes, but is not limited to, a physical or digital photograph of a television receiver that shows: a. Closed captioning is activated on all receivers of television programming; or b. The receiver of television programming is not in a public area; or c. The only receiver of television programming in a public area is technically incapable of displaying closed captioning; or d. There are multiple television models displayed together for sale in a public area, and for each of those models, at least one closed-captioned television is available for viewing. 08/20/2019 Seattle Office for Civil Rights 15 Date (xx/xx/xxxx) Department Name Page Number

  16. Possible Administrative Rule #1 SHRR XXX-XXX. Proof of Compliance 1. Proof of compliance must be accompanied by a sworn 2. declaration that the business has turned on closed captioning or is exempt for one of the reasons listed in SMC 14.05.020 (A)(1), SMC 14.05.020 (A)(2), or SMC 14.05.020 (A)(3). The declaration shall also include the date the closed captioning was turned on. 08/20/2019 Seattle Office for Civil Rights 16 Date (xx/xx/xxxx) Department Name Page Number

  17. Possible Administrative Rule #2 SHRR XXX-XXX. Technically Incapable A television that is “technically incapable” of displaying closed captioning is one that does not work when the closed captioning setting is on or is an older model that cannot show closed captioning. 08/20/2019 Seattle Office for Civil Rights 17 Date (xx/xx/xxxx) Department Name Page Number

  18. Rulemaking Timeline (subject to change) 08/20/2019 Seattle Office for Civil Rights 18 Date (xx/xx/xxxx) Department Name Page Number

  19. 08/20/2019 Seattle Office for Civil Rights 19 Date (xx/xx/xxxx) Department Name Page Number

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