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School of Health Professions Institute of Nursing A Preliminary Evaluation of a Nurse-led Family-Counseling Program for Families of the Elderly Brigitte Benkert, MScN, RN, Lorenz Imhof, PhD,RN, Romy Mahrer-Imhof, PhD, RN Bild 28.4 cm x 8 cm


  1. School of Health Professions Institute of Nursing A Preliminary Evaluation of a Nurse-led Family-Counseling Program for Families of the Elderly Brigitte Benkert, MScN, RN, Lorenz Imhof, PhD,RN, Romy Mahrer-Imhof, PhD, RN Bild 28.4 cm x 8 cm Zurich Universities of Applied Sciences and Arts Acknowledgment • Funding from Heinrich and Erna Walder Agency and City of Winterthur • No conflicts of interest to report Zurich Universities of Applied Sciences and Arts 2 1

  2. Zurich Universities of Applied Sciences and Arts 3 Zurich Universities of Applied Sciences and Arts 4 2

  3. Family support for elderly people 80+ years (N=459) ± SD n Mean sum hours / week 459 22.3 48.3 10‘235 Intensive support (7/24) 40 168.0 6‘719 support (not 7/24) 419 8.4 18.3 3‘526 Imhof et al, 2012 Goal: Support families in diverse life situations Zurich Universities of Applied Sciences and Arts 6 3

  4. Methode: Community-Based Participatory Action Research Glason et al, 2008 Zurich Universities of Applied Sciences and Arts 7 1. Connecting with the community • Discussion at church reunions, special events for the elderly • Focus groups with family members • Focus groups with stakeholders • Meetings with politicians and city council members • Need confirmed and funding provided Zurich Universities of Applied Sciences and Arts 8 4

  5. 2. Plan : Concept • Individual counseling for single family members and/or family as a group • Peer group for family members • Public events for family caregivers Zurich Universities of Applied Sciences and Arts 9 Plan Evaluation • Individual counseling sessions – Preparedness for care and mutuality of family members (Family Care Inventory, Archbold et al,2001) – Caregiver Burden (Cargiver Burden Scale, Barkas 2004) – Quality of life of caregiver and care recipient (WHO bref, 1996) – Satisfaction with counseling (ANP-IQ, Imhof et al, 2010) – Benefit of counseling (semi-structured interviews) Zurich Universities of Applied Sciences and Arts 10 5

  6. 3. Implement: Participants (N=8) Age mean, (min/max) 64 (46 - 79) Gender 6 / 2 female / male Years of support 4.7 (1-10) mean (min/max) Support hours/day 9.1 ±11.6 mean ±SD Zurich Universities of Applied Sciences and Arts 11 4. Observe and Reflect: Benefit of Counseling Telling the Realizing own Planning next Practicing story situation steps • Taking time • Accepting • Asking for • Addressing to open up own needs help need with with the relative • Overcoming • Evaluating nurse feelings of other • Organizing • Being guilt services free time understood • Trusting in own abilities Zurich Universities of Applied Sciences and Arts 12 6

  7. Observe and Reflect Telling the story • Caregiver highlighted that they took the time to participate and could open up, sometimes for the first time. • Being understood «The nurse really understood what I had to tell her. She really listen to me» « I was amazed that they had time for me and I could tell what has been on my mind for so long» Telling the Realizing own Planning Practicing story situation next steps • Taking time to • Accepting • Asking for • Addressing need with open up with own needs help relative the nurse • Overcoming • Evaluating • Organizing free time • Being feelings of other services • Trusting in own understood guilt abilites Zurich Universities of Applied Sciences and Arts 13 Observe and Reflect Realizing own situation • Expressing feelings of anger and despair • Realizing burden • Assessing feelings of guilt and reconsider «I was so exhausted, but I could not tell him. I learned that this was the reason that I felt so guilty.» Telling the Realizing own Planning Practicing story situation next steps • Taking time to • Accepting • Asking for • Addressing need with open up with own needs help relative the nurse • Overcoming • Evaluating • Organizing free time • Being feelings of other services • Trusting in own understood guilt abilities Zurich Universities of Applied Sciences and Arts 14 7

  8. Observe and Reflect Planning next step • Asking for help by scheduling time for oneself • Evaluating and asking for community services • Being supported in this request by the nurse « She connected me with the social worker and I realized that it was my right to get help. All of a sudden I knew what to do.» Telling the Realizing own Planning Practicing story situation next steps • Taking time to • Accepting • Asking for • Addressing need with open up with own needs help relative the nurse • Overcoming • Evaluating • Organizing free time • Being feelings of other services • Trusting in own understood guilt abilities Zurich Universities of Applied Sciences and Arts 15 Observe and Reflect Practicing • Openly addressing needs toward the relative • Planning time-outs from caregiving with care recipient • Asking for professional services • Becoming self-confident and trusting in abilities « I had to practice to hold back and not to intervene. I know that I will be able to handle it if time is right» Telling the Realizing own Planning Practicing story situation next steps • Taking time to • Accepting • Asking for • Addressing need with open up with own needs help relative the nurse • Overcoming • Evaluating • Organizing free time • Being feelings of other services • Trusting own understood guilt possibilities Zurich Universities of Applied Sciences and Arts 16 8

  9. 5. Reflection: Lessons learned • Counseling has to include the opportunity to – Tell the story – Reflect openly the situation within family – Plan next steps – Practice • proactive follow-up by the nurse is necessary • Research in CBPR can add burden to family members reduce burden of questionnaires to minimum • Participating in CBPR as a family can help acknowledge expertise include family members as co-researchers in teams Zurich Universities of Applied Sciences and Arts 17 Questions? Zurich Universities of Applied Sciences and Arts 18 9

  10. Thank you Bild 13.2 cm x 13.2 cm bitte Feld löschen Romy Mahrer Imhof, PhD,RN Professor Family-centered Nursing Zurich University of Applied Sciences Technikumstr. 71 8401 Winterthur romy.mahrer@zhaw.ch Zurich Universities of Applied Sciences and Arts 19 10

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