SAY IT RIGHT The Power of Coaching Tasneem Minadakis - - PowerPoint PPT Presentation

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SAY IT RIGHT The Power of Coaching Tasneem Minadakis - - PowerPoint PPT Presentation

Nov 20, 2022 328 likes •675 views

SAY IT RIGHT The Power of Coaching Tasneem Minadakis @tazneemiandevil 2002 2005 2014 2015 What makes a great leader? DEVELOPS & BUILDS TRUST COACHES DELIVERS RESULTS GROWS & SETS VISION ADAPTS Who do you trust and why? THE

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SAY IT RIGHT

The Power of Coaching

Tasneem Minadakis @tazneemiandevil

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2005 2014 2015 2002

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What makes a great leader?

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BUILDS TRUST

DEVELOPS & COACHES DELIVERS RESULTS GROWS & ADAPTS SETS VISION

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Who do you trust and why?

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THE SPEED OF TRUST

Trust - You Know It When You Feel It

  • Jack Welch, Ceo, GE
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“I look for three things in hiring people. The first is personal integrity, the second is intelligence, and the third is a high energy level. But, if you don’t have the first, the other two will kill you”

  • Warren Buffett, CEO
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Integrity Results Capability Intent

Character Cores Competency Cores

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EFFECTIVE COACH

Trust Respect Care

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Develop & Coach

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THE FRAMEWORK

Strengths & Areas of Growth Energy & Passion Balance Strength, Passion, Growth Deliver Feedback

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MOTIVATE

AUTONOMY MASTERY PURPOSE

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If your manager primarily: The chances of you being actively disengaged are: Ignores you 40% Focuses on your weaknesses 22% Focuses on your strengths 1%

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STRENGTHS FINDER

“Most People Think They Know What They Are Good At. They Are Usually Wrong … And Yet, A Person Can Perform Only From Strength.”

  • Peter Drucker, Business Guru
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GOAL REALITY OPTIONS WILL

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Understanding

Closed questions Open questions Clarifying questions Confirming questions

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Guide Delegate Direct Excite

Skill Will

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Guide

Skill Will Be clear about outcomes Identify and provide training Accept “early” mistakes and coach Provide frequent feedback Praise and reward success

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Direct

Skill Will Discuss motivation Be clear about outcomes Identify and provide training Set clear rules, deadlines Provide frequent feedback Praise and reward success

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Delegate

Skill Will Be clear about outcomes Involve in decision making Give responsibility and authority Provide feedback Praise and reward success

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Excite

Skill Will Discuss importance of task Discuss motivation Give responsibility and authority Provide frequent feedback Praise and reward success

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Guide Delegate Direct Excite

Skill Will

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DELIVER FEEDBACK

Specific Actionable Timely Balanced

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MAKE IT SPECIFIC

Situation Behavior Impact / Outcome describe the Situation the behavior (what they did) the Impact of that behavior

then discuss & clarify, create options, agree on next steps

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Negative Non-Specific Negative Specific Positive Non-Specific Positive Specific

MAKE IT ACTIONABLE

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MAKE IT TIMELY

Tailor the method (email, IM, real-time, 1x1) Don’t wait till the next review cycle Tailor the timeliness of feedback

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MAKE IT BALANCED

Avoid deficits When managing out, maintain trust Avoid “Feedback Sandwich”

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Put It All Together

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“Expectation is the root of all heartache.”

  • William Shakespeare
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“Would I rather be feared or loved? Easy, both. I want people to be afraid of how much they love me. “

  • Michael Scott, The Office
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“Never make assumptions about someone based on your past experience with someone else.“

  • Unknown
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Q&A