S
WEST COAST MARINE TOURISM COLLABORATION
SUMMIT 10 JANUARY 2019
SAMS OBAN
S WEST COAST MARINE TOURISM COLLABORATION S WELCOME FROM WCMTC - - PowerPoint PPT Presentation
WEST COAST MARINE TOURISM COLLABORATION SUMMIT 10 JANUARY 2019 SAMS OBAN S WEST COAST MARINE TOURISM COLLABORATION S WELCOME FROM WCMTC STEERING GROUP S Fiona McPhail, Tighnabruaich Sailing School, Argylls Secret Coast and AITC S Steven
S
WEST COAST MARINE TOURISM COLLABORATION
SUMMIT 10 JANUARY 2019
SAMS OBAN
WEST COAST MARINE TOURISM COLLABORATION
S WELCOME FROM WCMTC STEERING GROUP
S Fiona McPhail, Tighnabruaich Sailing School, Argyll’s Secret
Coast and AITC
S Steven Dott, HIE
WEST COAST MARINE TOURISM COLLABORATION
TS2020
S
TS2020 was published in 2012
S
Turning assets into experiences – 5 asset blocks defined
S
Nature and activities
S
Heritage and culture
S
Events and festivals
S
Destinations towns and cities
S
Business tourism
AWAKENING THE GIANT
S ‘Nature and Activities’ includes Marine
Tourism
S Cross Party Marine Tourism Group set
up
S Awakening the Giant produced and
launched in 2015
S Action Plan launched in 2016
EKOS REPORTS
‘ ’ – – ‘ ’ Figure 2.1: The Four AreasS
2009 and 2016
S
Sailing Tourism and berthing
S
Current berthing capacity and potential future economic impact
S
Four areas of Scotland
S
Potential growth of 16-20% in the west (20-25% in the Clyde)
LUC REPORT
S Scottish Marine Recreation &
Tourism Study 2016
S 23 activities / 2500 individual
responses
S 11 areas S Heat maps
All activities combined ange of ‘ecos y em s ervices ’WEST COAST LOCAL TOURISM STRATEGIES
S Many local DMOs have
produced their own regional responses to TS2020
S Most West Coast DMOs
have marine tourism highlighted as a priority
SWEDISH LEARNING JOURNEY
S April 2017 S Ten participants S Key learnings
S Collaboration S Water centric S Hospitality principles
2020 - YEAR OF COASTS & WATER
S
2020 announced as the Year of Coasts and Water in Scotland
S
Themed years offer opportunities to spotlight and celebrate some of our key assets
S
Themed years offer opportunities for partnerships and working together to celebrate a particular theme and maximise impact
S
2 year lead-in
THE WEST COAST OPPORTUNITY
S Build on the National Strategy and research
undertaken
S Apply the learnings from the Swedish Learning
Journey
S Focus on 2020 as a unique opportunity for the DMOs
across the West Coast to work together on product development
WCMTC 18 Destination Organisations
S
Outer Hebrides Tourism
S
SkyeConnect
S
SMMAATA
S
Road to the Isles Tourism Association
S
Visit Arran
S
Wester Ross Biosphere
S
Love Loch Lomond
S
AITC representing
S
Marketing Mull & Iona
S
Discover Tiree/Development Coll
S
Oban & Lorn Tourism Alliance
S
Heart of Argyll Tourism Alliance
S
Inveraray Marketing Group
S
Explore Kintyre & Gigha
S
Islay & Jura Tourism Marketing Group
S
Colonsay Marketing Group
S
Argyll’s Secret Coast
S
Visit Cowal
S
Visit Bute
THE WEST COAST MARINE TOURISM COLLABORATION SCOPING PROJECT
S A 3-4 month scoping project S Industry led / HIE funded S Industry and agency steering group – HIE Sailscotland, VS
and UHI with independent chairperson
S Delivered by a team of locally appointed agents and
coordinated by AITC
THE WEST COAST MARINE TOURISM COLLABORATION SCOPING PROJECT
S
Overall aims
S
To assess and better understand the current offer across the area and in individual destinations
S
To promote a stronger sense of collaboration across our waterbodies
S
To scope out pan west coast marine tourism product development opportunities for 2020
THE WEST COAST MARINE TOURISM COLLABORATION SCOPING PROJECT
WHAT HAVE WE DONE?
within each area
information points cabotage, events and product development
tourism hub sites across the west coast
infrastructure and experiences/attractions/events/operators available at each
THE WEST COAST MARINE TOURISM COLLABORATION SCOPING PROJECT
THE OUTPUTS
collaboration and ideas for product development
June exploring data based innovations utilising the data sets
and ideas which are likely to have the biggest impact/be deliverable 10.A final scoping report setting out the key 2020 development opportunities which are prioritised and linked to potential funding and delivery partners
THE PROCESS
2018 SCOPE 2018 REFINE 2019 DEVELO P 2020 DELIVER
THE WEST COAST MARINE TOURISM COLLABORATION SCOPING PROJECT
THE AGENT TEAM
OHT
OHT
WRB/VWR
SC
RTTI
SMMAATA
AITC – North Argyll
AITC – South Argyll
AITC – East Argyll
AITC – Clyde Islands
AITC – Islay, Jura & Colonsay
AITC – Kintyre & Gigha
DEFINITIONS
experiences Arrive by land, seeking sea-based experiences Cruise ship visitors Sailing and boating visitors Boat trips and excursions Water sports and activities
Characteristics
Large, high volume cruise ships visiting ports across the West Coast Smaller bespoke upmarket cruise ships – all areas Sailors visiting the West Coast for a specific visit, or as part of a wider journey Sailors seeking charters or leaving their boat on the West Coast for an extended period, and returning for regular trips Long distance bucket list trips – St Kilda Short wildlife / family friendly trips Independent visitors, experienced and equipped Novice / mid-level, seeking
and supported activities
ELEVEN STUDY AREAS
S
Harris & Lewis
S
Uists and Barra
S
Wester Ross
S
Skye and Raasay
S
North Lochaber and the Small Isles
S
South Lochaber and Loch Linnhe
S
Inner Hebrides, Oban & Lorn
S
Southern Hebrides, Mid Argyll & West Kintyre
S
Loch Fyne, East Kintyre and West Cowal
S
Lomond, Clyde Sealochs and East Cowal
S
Clyde Islands
ASSET MAPPING & SITE BY SITE INVENTORIES
S
NAME
S
LOCATION
S
PRIMARY PURPOSE
S
FACILITIES
S
SERVICES
S
ACTIVITIES AVAILABLE
S
ATTRACTIONS CLOSE BY
S
EVENTS & FESTIVALS
S
BUSINESS INTERESTS
S
MARKETING & PROMOTION
S
…
SITE BY SITE ASSESSMENT “point in time”
S GREEN – No immediate
investment required
S AMBER – Some… S RED – Major … S BLUE – No Infrastructure
INVENTORY SITES: 282
REF REGION Nos 1 Outer Hebrides North 22 2 Outer Hebrides South 16 3 Wester Ross 16 4 Skye & Raasay 45 5 North Lochaber 14 6 South Lochaber 16 7 North Argyll & Inner Hebrides 49 8 South Argyll & Inner Hebrides 32 9 Loch Fyne and East Kintyre 20 10 Lomond & Clyde Sea Lochs 34 11 Clyde Islands 20 TOTAL 282
HUB CHARACTER
1 OUTER HEBRIDES NORTH 2 OUTER HEBRIDES SOUTH 3 WESTER ROSS 4 SKYE & RAASAY 5 LOCHABER NORTH 6 LOCHABER SOUTH 7 ARGYLL & INNER HEBRIDES NORTH 8 ARGYLL & INNER HEBRIDES SOUTH 9 LOCH FYNE & EAST KINTYRE 10 LOMOND & CLYDE SEA LOCHS 11 CLYDE ISLANDS TotalURBAN – substantial infrastructure
1 3 1 1 O 3 2 1 5 1 18
RURAL – village with basic infrastructure
5 3 10 12 7 5 15 16 9 24 10 116
REMOTE – little or no infrastructure
7 5 4 16 4 4 29 8 8 5 5 95
WILD – secluded beach/anchorage only
9 5 2 16 2 7 2 6 2 51
ACTIVITIES
Activities that are readily accessible from the Hub Good location for DIY Providers/ instructors/ clubs Coastal sightseeing and view points 157 2 Formal coastal paths 103 1 Beach walks 106 Wild swimming 72 4 Land-based birdwatching 168 10 Land-based wildlife spotting 167 13 Wildlife boat tripsActivities that are readily accessible from the Hub Good location for DIY Providers/ instructor/cl ubs Wild swimming 72 4 Land-based birdwatching 168 10 Land-based wildlife spotting 167 13 Wildlife boat trips
Scenic Boat Trips
Coasteering 41 9 Land yachting 5 Scuba diving 75 12 Snorkelling 74 5 Surfing 10 3 Surf kayaking 14 6 Wind surfing 26 6 SUP 85 12 Kite Surfing 15 1 Sea Kayaking 147 48
FEATURES ACCESSIBLE FROM HUB
S
SEAFOOD RESTAURANTS
S
DISTILLERIES
S
CASTLE/HERITAGE ATTRACTION
S
GALLERY/CRAFTS LOCAL PRODUCE OUTLET
S
NATURAL PHENOMENON
S
EXCELLENT MARINE WILDLIFE SPOTTING
S
…
FEATURES ACCESSIBLE FROM HUB
Features that are readily accessible from the Hub Total Seafood Restaurants 100 Distillery open to the public 44 Castle or heritage attraction 120 Gallery/local crafts/local produce outlet 96 Long-distance walking or cycling route 92 Renowned Munro/hill walk 52 Natural phenomenon 43 Excellent marine wildlife spotting 106 Established marine trail (eg snorkel, kayak) 24 Important cultural association, romantic story or link to a contemporary or historic personality 82
FEATURES ACCESSIBLE FROM HUB
S
VISITOR INFORMATION
S
FACE TO FACE INFORMATION
S
MARINE INTERPRETATION
S
…
BUSINESS ENGAGEMENT
S SMMAATA S Wester Ross Biosphere S OHT AGM Sessions S Love Loch Lomond Marine Conference S Business Survey
BUSINESS SURVEY
S
142 Responses from all areas
S
35% have 75-100% of their business in marine tourism
S
12.5% not engaged in marine tourism at all
S
27% providing less than 5% of their services to marine tourists
S
50% wan to significantly grow this element of their business and 32 % wanting to moderately grow this element
S
Less than 1% wanted to reduce it
BUSINESS SURVEY SWOT STRENGTHS
S
Highly varied outstanding scenery
S
Small authentic businesses
S
Variety of coastline
S
Not overcrowded
S
Unspoilt
S
Pristine environment
S
Safe and sheltered
S
Scottish Access Law
S
Wildlife
S
Extensive MPA designations
S
Excellent sailing waters
S
Pristine beaches
S
Significant geology
S
Variety of destinations for diff interests
S
Underwater scenery
S
Variety within a compact area
S
Variety of boating conditions
S
Harbour/port towns and villages
S
Passionate people
S
Eateries – seafood
S
Seafaring knowledge
S
Tradition of travel by sea
BUSINESS SURVEY SWOT WEAKNESSES
S
Weather – very changeable
S
Midges
S
Public transport – esp local level
S
Lack of parking
S
Lack of infrastructure – toilets, showers
S
Difficult to access investment funding for small businesses
S
Excessive regulations for small businesses
S
Capacity issues on Calmac ferries
S
Lack of opportunities to hire equipment
S
Seasonality
S
Short season to run a business
S
Lack of communication and integration across west coast
S
Poor fuel supply opportunities
S
Journey times
S
Lack of step ashore in key locations (eg Clyde Islands)
S
Neglect of LA owned infrastructure
S
Reliance on cars
BUSINESS SURVEY SWOT WEAKNESSES (2)
S
Lack of promotional activity
S
Lack of a joined up marine product
S
Standards of food and accommodation
S
Public transport integration
S
Lack of opportunities to buy local seafood
S
Lack of pontoons/dry landing
S
Lack of boat storage and haul out facilities
S
Lack of collaboration
S
Lack of online information for skippers
BUSINESS SURVEY SWOT OPPORTUNITIES
S
2020 year of Coasts and Water
S
Scottish Access Law
S
Collaboration
S
Island hopping
S
Build on Viking culture/heritage
S
Food and drink – whisky seafood and game
S
Marine wildlife watching
S
Improved transport links
S
Marine protected areas – promote our pristine environment
S
More diving and kayaking
S
Slow tourism
S
Smaller bespoke cruise ships offering authentic experiences
S
Boat based trails (for foodies, history buffs)
S
Shore side cafes
S
More marinas/facilities for visiting yachts
S
More step ashore/pontoons
S
Above and below water scenery
S
Link up events and activities
S
Chandlery supplies
BUSINESS SURVEY SWOT OPPORTUNITIES (2)
S
Ability to buy local seafood
S
Food tourism
S
Gaelic culture
S
Music
S
Eco tourism
S
Joint marketing
S
Water taxis
S
Leisure transport based on the Puffer
S
Shore side camping
S
Educational opportunities
S
Promote the west coast as a single marine destination(joined up)
S
West coast bucket list passport
S
No closed season
S
Extreme weather activities
S
Collaborative themed journeys
S
Coastal walking
S
West coast skiffs
S
Invite different marine/watersport championships to West Coast in 2020
BUSINESS SURVEY SWOT THREATS
S
Fish farms
S
Perception of each area being in competition
S
Ability to get staff
S
Council and agency lack of awareness of potential of marine tourism
S
Weather / unpredictable weather
S
Increased fish farm development
S
Brexit - European visitors/staff
S
Plastic pollution
S
Poor standards from operators
S
Ferry capacity
S
Failure to protect wildlife and landscapes
S
popular hot spots and over tourism
S
Illegal fishing and dredging
S
Poor transport links
S
Lack of finance
S
Closure of tourist offices at ports
S
Litter and pollution
S
Conflict of marine use
S
Lack of accommodation to meet demand
S
Lack of local authority investment into existing infrastructure
BUSINESS SURVEY SWOT THREATS (2)
S
Lack of forward planning
S
Overcrowding our wild areas
S
Major events (eg Scottish Series) lost to
S
Loss of local businesses to multi-national providers
S
Encouraging inexperienced onto the water
S
Disjointed approach
S
Large cruise ships
S
Skills and capacity to welcome visitors
S
Lack of cultural attractions
S
Existing long term businesses lose out to new
S
Impact on existing businesses if new businesses encouraged to set up in an already over crowded marketplace
INITIAL FINDINGS SITE CHARACTER
WEST COAST LOMOND, SEALOCHS & EAST COWAL
INITIAL FINDINGS KEY FEATURES AT HUB
WEST COAST LOMOND, SEALOCHS & EAST COWAL
THE INTERACTIVE MAP
THE INTERACTIVE MAP
THE INTERACTIVE MAP
THE INTERACTIVE MAP
IDENTIFYING OUR WEST COAST MARINE TOURISM DESTINATIONS
The west coast Destination Organisations currently have a land based focus - but by working with the marine operators and thinking from a marine tourist perspective, marine tourism ‘destinations’ can be defined encompassing all the land based facilities and attractions around it – the touch points for the marine tourist to get on and off the water and reasons to want to do so. Collaborations between the current DOs can then be developed to significantly enhance and join up the marine tourist experience, and allow new and exciting products to be developed .
1 2 3 4 5 6 7 8 9 10 11
WCMTC ASSET MAPPING REGIONSIDENTIFYING OUR WEST COAST MARINE TOURISM DESTINATIONS
AREA DMOS
ATLANTIC EDGE OHT THE MINCH OHT AND SKYECONNECT SOUND OF RAASAY & INNER SOUND WRB/VWR, SKYECONNECT SMALL ISLES & SOUND OF SLEAT SKYE CONNEC, RTTI, SMMAATA SOUND OF MULL, LOCH LINNHE, FIRTH OF LORN SMMAATA, MMI, OLA, DT, DC SOUND OF JURA, SOUND OF ISLAY, SOUND OF GIGHA HOATA, EKG, IJTMG, CMG LOCH FYNE, SOUND OIF KILBRANNAN, HOATA, EKG, KMG, VA FIRTH OF CLYDE AND CLUDE SEA LOCHS VB, VA, CMG, VC, LLL LOCH LOMOND LLL
WEST COAST MARINE TOURISM COLLABORATION
INSPIRATION …
CAP APIT ITEN 2020
Atlantic Cluster for Technological and Economic Innovation in the Marine-Leisure Industry
CAPITEN 2020 Atlantic Cluster for Technological and Economic Innovation in the Marine-Leisure Industry
POOLING INNOVATION (INNOVATIVE PRODUCT)
WP4
POOLING INNOVATION
5POOLING INNOVATION
6 Chapitre et titre • 1/9/19ATLANTIC DESTINATION MARINE EVENT
WP5
INSHORE AND SEA-GOING NATIVATION
WP7
PORT INFORMATION POIN INTS (L (LED BY Y UHI) I) WP8
PORT INFORMATION POINTS (LED BY UHI)
WP8
https://vimeo.com/287065247/37df42429 3
APPROACH FO R THE WEEK
CHALLENG E PO STER
Three teams worked on this challenge
RESEARCH
TEAM ATLANTIS
Proposed the development of an app to connect marine tourism businesses to watersport users.It would provide watersport users with conditions & locations for maximum enjoyment. It would provide tourism businesses a prediction for the numbers of tourists they could expect that day.
ATLANTIS - FO R MARINE TOURISTS
https://marvelapp.com/383cdba
ATLANTIS - FOR BUSINESS USERS
https://marvelapp.com/91g88da
TEAM MARINO STRUCTURE
Proposed the development of an app for marine tourists to plan their trip to the region. It would use their current location and preference information about budget & activities to recommend places to visit, their best transport
activities. The information collected from app use would allow the business owner to:
customers
TEAM MARINO STRUCTURE
1) Planning a trip 2) Location 3) Results & Recommendations
TEAM MARINO STRUCTURE
4) Transport 5) Reviews & Info
TEAM MARINO STRUCTURE
6) Business Dashboard:
TEAM MARINO STRUCTURE
FREAK SYSTEM WARRIO RS
Proposed an gamified incentive mechanism to pick up plastic waste. It would incentivise tourists to actively help the environment by picking up plastic waste. Using aVR code you would receive points for the amount of plastic waste you deposit in a bin.The bins would include a sensor to measure weight / how full it is for dynamic monitoring.
THE SCOPING OUTPUT
S Asset mapping and site by site inventories S Area by area and pan west coast analysis of the
inventories
S Area by area and pan west coast SWOT analysis S Business and operator survey and analysis S Identification of our key marine ’water body’ destinations S Identification of potential products for development S SCOPING OVERVIEW REPORT
WEST COAST MARINE TOURISM COLLABORATION
INSPIRATION …
IDENTIFYING OUR WEST COAST MARINE TOURISM DESTINATIONS
The west coast Destination Organisations currently have a land based focus - but by working with the marine operators and thinking from a marine tourist perspective, marine tourism ‘destinations’ can be defined encompassing all the land based facilities and attractions around it – the touch points for the marine tourist to get on and off the water and reasons to want to do so. Collaborations between the current DOs can then be developed to significantly enhance and join up the marine tourist experience, and allow new and exciting products to be developed .
1 2 3 4 5 6 7 8 9 10 11
WCMTC ASSET MAPPING REGIONSIDENTIFYING OUR WEST COAST MARINE TOURISM DESTINATIONS
AREA DMOS
ATLANTIC EDGE OHT THE MINCH OHT AND SKYECONNECT SOUND OF RAASAY & INNER SOUND WRB/VWR, SKYECONNECT SMALL ISLES & SOUND OF SLEAT SKYE CONNEC, RTTI, SMMAATA SOUND OF MULL, LOCH LINNHE, FIRTH OF LORN SMMAATA, MMI, OLA, DT, DC SOUND OF JURA, SOUND OF ISLAY, SOUND OF GIGHA HOATA, EKG, IJTMG, CMG LOCH FYNE, SOUND OIF KILBRANNAN, HOATA, EKG, KMG, VA FIRTH OF CLYDE AND CLUDE SEA LOCHS VB, VA, CMG, VC, LLL LOCH LOMOND LLL
REALISING THE OPPORTUNITY
“A point in time” Optimising the opportunity
2020 - YEAR OF COASTS AND WATER
AIM
YCW2020 will sustain and build upon the momentum of preceding themed years to spotlight, celebrate and promote opportunities to experience and enjoy Scotland’s unrivalled Coasts and Waters, encouraging responsible engagement and participation from the people of Scotland and our visitors.
FOUR KEY THEMES
1. OUR NATURAL ENVIRONMENT AND WILDLIFE 2. OUR HISTORIC ENVIRONMENT AND CULTURAL HERITAGE 3. ACTIVITIES AND ADVENTURE 4. FOOD AND DRINK
FIVE PRINCIPLES
Raise the profile of Scotland nationally and internationally showcasing he diverse visitor offering provided by our unrivalled Coasts and Water with a coordinated marketing and communications programme promoting responsible engagement and participation.
Encourage and develop opportunities for the responsible celebration of our Coasts and Water with a focus on the tourism and events sector.
Inspire the people of Scotland and our visitors to participate in activity aligned to and developed in response to YCW2020, with emphasis on attracting new audiences and spreading engagement across the country
Encourage collaborative working between the sectors represented by YCW2020 themes and the wider tourism sector.
Communicate with a wide range of businesses in tourism and other relevant sectors to help them recognise the
FUNDING & SUPPORT
2020 - YEAR OF COASTS AND WATER
FUNDING MECHANISMS SNH NCHF
FUNDING MECHANISMS SNH NCHF
The Natural and Cultural Heritage Fund supports new opportunities to promote the
ways which support inclusive and sustainable economic growth. It will help to retain jobs and sustain populations and services in rural communities. This Fund will support:
with sensitive management and sustainable use
particularly for the tourism sector.
REALISING THE OPPORTUNITY
REF WORKING TITLE CONCEPT A Uisge 2020 Year-long pan west coast promotional Campaign B Beneath the Waves Maritime Heritage C The Coast that Shaped Us Cultural Heritage D Wild & Wet Natural Heritage E West Coast Island’s Passport Travel Incentive F West Coast in the Palm of my Hand Visitor Information App G West Coast // Best Coast Marine Litter and Plastics H WC2020 - West Coast 500 on the water Tourist Route development I Uisge Fest 2020 & The West Coast Baton Relay Celebratory and Awareness Raising Event J TT2020 Tarbert to Tarbert Cruise Signature Event K West Coast Trail Blazing Trail Development L A Celebration of West Coast Art and Artists Exhibitions (local and national) M 2020 West Coast Nautical Flags and Pennants Place making
CAPITEN
REF PROJECT N Marine Tourism information Points (F) O West Coast Cabotage (H/J) P West Coast Snorkel Trail - Lochaber (K) Q Uisge Event with Atlantic Arc Partners (I)
REALISING THE OPPORTUNITY
A: Awareness Campaign
A : UISGE 2020
B – Maritime Heritage
B – Maritime Heritage
C – Cultural Heritage
C – Cultural Heritage
D - Natural Heritage
D - Natural Heritage
E – Travel Incentive
E – Travel Incentive
F – Visitor Info App
F – Visitor Info App
D - SWT
G – Marine Litter & Plastics
G – Marine Litter & Plastics
H - Tourist Route Development
H - Tourist Route Development
I – Celebration & Awareness
S
Harris & Lewis
S
Uists and Barra
S
Wester Ross
S
Skye and Raasay
S
North Lochaber and the Small Isles
S
South Lochaber and Loch Linnhe
S
Inner Hebrides, Oban & Lorn
S
Southern Hebrides, Mid Argyll & West Kintyre
S
Loch Fyne, East Kintyre and West Cowal
S
Lomond, Clyde Sealochs and East Cowal
S
Clyde Islands
I – Celebration & Awareness
J – SIGNATURE EVENT
J – SIGNATURE EVENT
K – TRAIL DEVELOPMENT
Kayak Trail Snorkel Trail Whale Trail Seafood Trail
K – TRAIL DEVELOPMENT
Gin Trail Sunset Trail ………
K – TRAIL DEVELOPMENT
L - EXHIBITIONS
M – PLACE MAKING
M – PLACE MAKING
WEST COAST MARINE TOURISM COLLABORATION