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Run Your Business with the Leading EPOS System

Rated Excellent by Our Customers The Leading EPOS System with Powerful Features Designed for the GCC Countries Try Our Award-Winning EPOS Software

3 - 9 10 - 19 20 3 - 9 About 10 - 19 Features 20 Hardware

Table of Contents

Suitable for Any Business, All Shapes and Sizes

GCC VAT COMPLAINT POS

3 | TIillpoint EPOS : ABOUT

ABOUT Features

The Leading EPOS System with Powerful Features Designed for the GCC Countries

Hardware

Tillpoint supports the VAT sales tax on goods and services at the standard rate of five percent (5%). The system is automatically preset with this tax upon downloading Tillpoint in all GCC countries (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates)

MULTI-LANGUAGE INTERFACE

The interface can be changed to a number of languages, including Arabic, ensuring all of your staff are comfortable using Tillpoint. All modules, buttons and labels will be quickly changed to your language of choice. Tillpoint is flexible and scalable to suit you, whatever your requirements. Restaurant POS Fashion Boutique POS Cafe POS Lounge POS Food Truck POS Hardware POS Flower Shop POS Sporting Goods POS Pub POS Bakery POS Night Club POS Quick Service POS

MULTI-CURRENCY

You can receive payments in multiple currencies and payment methods with Tillpoint, allowing you to sell to a wider range of customers! When registering an account, your country’s home currency will automatically be set as the default.

MULTI-LANGUAGE RECEIPT PRINTING

Quickly design professional and personalised receipts with the custom receipt creation feature, ensuring your business stands out in the mind of your customers. Easily print your item and order information in multiple languages.

Accessible on Any Device

Suitable for Any Business, All Shapes and Sizes

ABOUT Features Hardware

Make more informed business decisions by having complete control from anywhere over your accounting, customers, staff and more, through our web-based management system. 4 | TIillpoint EPOS : ABOUT

5 | TIillpoint EPOS : ABOUT

ABOUT Features

Why Tillpoint?

Hardware

Take full control of your business from anywhere, with modules that include point of sale, advanced inventory, full accounting, customer loyalty, reporting and more. Make running your business

• rganised, efficient and easy.

Whether you are a small business or a large enterprise, Tillpoint is suitable for tech and non-tech users and enables you to optimise business operational efficiency.

Easy to Get Started

Designed to be user-friendly, from creating inventory to completing POS sales. You’ll be up and running in less than 15 minutes.

Dedicated Support

Our dedicated support team are always happy to assist you, either over the phone, by email, or through our

• nline chat.

Offline Mode

No internet connection? No problem. Offline mode means you’ll still be able to take orders, add customers and complete transactions.

Work Anywhere

Work from anywhere at anytime, deploying as many devices, printers and mobile POS terminals, as and when necessary.

Integrated Payments

We partner with the leading mobile payment providers, PayPal, SumUp and iZettle. Earn more from quick sales and low transaction fees.

Bank-Grade Security

Cloud-based EPOS software with multi-layered encryption ensures no compromises in data safety and security.

Scalable EPOS

Meeting the demands of a growing business, Tillpoint can be quickly deployed in one store as easily as it can be in thousands.

Cost-Effective

Tillpoint EPOS is the complete solution that covers all

• f your business needs.

A Complete EPOS Solution to Manage Your Business

SELLING

ABOUT Features Hardware

Our complete EPOS system gives your business the competitive edge when it comes to growth and

• success. Simplify and automate many of the time consuming day-to-day operations with Tillpoint.

6 | TIillpoint EPOS : ABOUT

Point of Sale

It’s easy to get started with our user-friendly EPOS

• system. You can enjoy all of the advanced features
• ffered by our next-generation till and start selling

straight away.

Payments

We partner with the leading mobile payment providers in the world. Accept credit and debit card payments with providers such as iZettle, SumUp and Paypal.

Invoices

Generate professional invoices, quickly and easily, with a variety of customisation options to meet your unique business style.

Hardware

Tillpoint may already work with the hardware you’ve got, including receipt printers, cash drawers and barcode scanners.

Promotions

Design a range of bespoke offers with varying targets and validity, which can be redeemed directly in the POS.

Gift Cards & Punch Cards

Incentivise your customers to shop at your store by creating personalised punch card and gift cards plans, redeemable in the point of sale.

Management

ABOUT Features Hardware

Tillpoint’s complete EPOS platform gives you more power and control to efficiently manage your

• business. Enjoy increased staff performance, enhanced customer experience, and an overall

boost in productivity.

7 | TIillpoint EPOS : ABOUT

Tills

Manage cash flow through every point of sale till, with realtime X Reports and an ability to have end

• f day Z Reports emailed directly to you when cash

registers are closed

Suppliers

Any number of suppliers can be added and managed with ease. View purchase history, communications and account activity for any of your suppliers.

Customers

Keep your customers happy with our advanced customer relationship management (CRM) system. Create detailed loyalty programs, punch cards and personalised gift cards.

Staff

Manage working times, timesheet and payroll. Tillpoint will automatically record and process data, providing you with intelligent reports on staff performance.

Stock

Add and remove items, adjust your inventory, transfer stock from one location to another, log wastage, and perform

• stocktakes. Simplify inventory management through Tillpoint.

Orders

Search, locate and view previous POS orders in an instant. Void, refund and return point of sale purchases in a matter

• f seconds.

Reporting

ABOUT Features Hardware

Analytical reporting helps you make smarter business decisions, such as cost saving, improving product

• fferings and identifying customer buying behaviour. Utilise the extensive data capturing abilities within
• ur advanced EPOS to grow your business.

8 | TIillpoint EPOS : ABOUT

Analytical Reporting

Decisions driven by data. Make smarter choices for your business based on the intelligent reports generated by Tillpoint EPOS software.

Customer Reporting

Connect customers to point of sale transactions and gain detailed insights into customer spending habits. Use the data to modify your operation and improve turnover.

Sales Reporting

All sales data from the POS is recorded, analysed and generated into detailed reports, giving you key insights into optimising sales.

Staff Reporting

Discover top performing and most punctual staff members, and set customisable targets across varying timeframes to incentivise your sales team.

Supplier Reporting

Find professional and reliable suppliers through detailed analytical reporting, which displays purchase history, delivery status and account activity.

User Activity Reports

View detailed logs of every user’s actions, filterable in a number of ways, including description, device used, and more.

Growth

ABOUT Features Hardware

Grow your business with Tillpoint EPOS now. Spend more time serving new customers while retaining

• ld ones, leading to a scalable, more successful and profitable business.

9 | TIillpoint EPOS : ABOUT

Reports

Using the intelligent sales reporting, collected from the POS, you can make informed decisions that lead to increases in sales, turnover and profit.

Multi-Store

Manage all of your businesses, warehouses, and pop-up shops with ease through one seamless EPOS system. Tillpoint covers all multi-outlet and franchise needs!

Expand

Tillpoint EPOS now allows you to easily add supplementary point of sale terminals, as and when necessary, enabling you to you to effortlessly expand your business.

Change Plans

Quickly change your Tillpoint subscription plan to meet the needs of your expanding retail or hospitality business, whether that be more users, terminals,

• r locations.

Scalable EPOS

Scale your business upwards, adding more branches across the country, or even internationally with multi-currency support.

Centralisation

Run every part of your business with Tillpoint, regardless

• f size, across one or multiple stores, with centralised

data management.

Tillpoint Retail EPOS Features

POINT OF SALE

EPOS TRANSACTIONS

FEATURES About All Features Hardware Retail ePOS Hospitality ePOS

The intuitive POS is user friendly, full of great features, and designed to meet the needs of your retail store.

INTEGRATED PAYMENTS

We partner with some of the leading mobiel payment providers in the world. Process credit card and debit card payments in your store with companies like PayPal, iZettle and SumUp.

PAY ON ACCOUNT

Create payment accounts for your customers and track how much they paid for items and what remains outstanding.

CUSTOMIZABLE TEMPLATES

Create and print receipts, quoatations, invoices and more, enabling you to personalise your templates to align with your retail brand and style.

MULTIPLE PRODUCT VARIANTS

PRODUCT MANAGEMENT

Add as many types of variants as required for your retails items such as style, size and colour or categorize your items with relevant custom labels

STOCK MANAGEMENT

Reduce loss and wastage by easily and precisely managing your stock with the ability to create, save and view stocktakes, and set alerts and target level reminders.

INVENTORY MANAGEMENT

Tillpoint has the capability for creation of standalone product types to matrix items and packages used commonly in retail environments.

ITEM CATALOGUES

Find products quickly with a simple-to-use product catalogue which allows you to show your customers full details of items including price, description, availability, variants and more.

ePOS-Create-Quotations Invoicing-Efficient-Invoice-Creation

10 | TIillpoint EPOS : FEATURES

Tillpoint Retail EPOS Features

CUSTOMER LOYALTY PROGRAM

POWERFUL PROMOTIONS

FEATURES About All Features Hardware Retail ePOS Hospitality ePOS

Set up a detailed loyalty program, exceptionally customizable to the needs of your retail business, and allow your customers to earn and spend loyalty points.

PUNCH CARDS

Create a range of easily costomisable punch card plans, which can be used by your customers to redeem items.

OFFERS

Offers can be created to meet any need, such as for special events

• r for certain times of the year, with an extraordinary amount of
• ptions and customisation.

PROMOTION CODES

Apply offers quickly in the point of sale by entering or scanning unique promotion codes for fast activation.

MULTI-PAYMENT TRANSACTIONS

PAYMENT MANAGEMENT

Multiple payment methods can be utilised including card, cash gift car, loyalty points, punch card, on-account and more, plus the addition of the quick service features.

SPLIT BILL

Quickly split bills for your customers by number or items and take payment for each seperately.

MULTI-CURRENCY

Use any main single currency and take orders in multiple secondary currencies if required. Exchange rates can be set to allow for quick calculations.

VARIABLE MULTI-TAXES

Set a single tax such as VAT or multiple taxations. This can be applied and removed to a single item or multiple items quickly.

Payment-Management Customer-Build-and-Spread-Loyalty

11 | TIillpoint EPOS : FEATURES

Tillpoint Retail EPOS Features

INTELLIGENT REPORTING

REAL-TIME REPORTING

FEATURES About All Features Hardware Retail ePOS Hospitality ePOS

Tillpoint collects large amounts of raw data and transforms it into easy-to-understand sales reports, giving you the information necessary to grow your retail business.

CASH REPORTING

Utilise real-time cash reporting for a quick overview of total cash sales which are filterable by staff member and salesperson.

END OF DAY

Complete end of day reporting with easy counting of denominations

• r simply a total amount. Auto-email feature for end of days that

can be sent to managers or the business owner.

OTHER REPORTS

Many of the most common reports have been pre-set, with some being customisable. Sales by Month/Staff/Item, X & Z Reports and much more. We can also add further reports if required.

CUSTOMER GROUPING

CUSTOMER MANAGEMENT

Create a range of groups to which you can add your customers, separating your customer base, allowing for more targeted marketing.

MEMOS AND COMMUNICATIONS

Record every piece of communication ever shared between you your customers through memos, which are filterable by email, post, phone, SMS, and more.

CUSTOMER ACCOUNT ACTIVITY

See in-depth account activity for each of your customers relating to previous purchases, payments and outstanding balances.

CUSTOMER CONTACT

Contact your customers and send them e-receipts by email or SMS, either through the CRM or at checkout in the point of sale.

Features-to-Enhance-Customer-Relations Real-Time-Reporting

12 | TIillpoint EPOS : FEATURES

Tillpoint Retail EPOS Features

STAFF MANAGEMENT

EMPLOYEE MANAGEMENT

FEATURES About All Features Hardware Retail ePOS Hospitality ePOS

Organise your staff with Tillpoint, the complete POS system for retail shops, with features that let you set staff targets, control many access privileges and discover your hardest workers.

TIMESHEET MANAGEMENT

Create and set personal working times for your staff and create general working shifts for the timesheet, automatically calculating number of hours worked and the resulting costs.

STAFF TARGETS

Create multiple campaigns and easily set staff sales targets with a number of highly useful options, such as start date and duration, target type, and target value and/or items.

TIME CLOCK

Promote punctuality in the workplace with the interconnected time clock, allowing you to accurately track the clock-in and clock-out times of every employee, with an added image capture feature.

PURCHASE ORDERING

PURCHASE ORDERS

Create a range of groups to which you can add your customers, separating your customer base, allowing for more targeted marketing.

VENDOR PURCHASES

Order stock from various vendors, saving time (and money) by creating a single purchase order which can be sent directly to multiple suppliers.

LOG INVOICES & PAYMENTS

Tillpoint allows you to quickly log all payments and invoices, with dedicated fields showing amounts, dates, payable accounts, and more, with an added custom field feature which lets you add any data specific to your business.

CUSTOMER CONTACT

Contact your customers and send them e-receipts by email or SMS, either through the CRM or at checkout in the point of sale.

Features-to-Enhance-Customer-Relations Employee-Management

13 | TIillpoint EPOS : FEATURES

Tillpoint Hospitality EPOS Features

TABLESIDE ORDERING

ORDER TAKING

FEATURES About All Features Hardware Hospitality ePOS Retail ePOS

Tillpoint EPOS software lets you take orders directly at any table, spending up the time between ordering and eating.

DINE-IN, COLLECTION, TAKEAWAY, DELIVERY

Choose from different order types in the POS which can be set to automatically chenge item prices, add service charge, and more.

MENU

Display your items in the interactive menu, allowing your customers to view food and drink options in fine detail, without worry of item information being edited.

ORDER LIST

Clearly view all aorders made through the point of sale, showing key information in different views and statuses.

TABLE RESERVATIONS

TABLE MANAGEMENT

Quickly create new table bookings in an instant, entering the time and date, seating preferences, and special requirements.

CUSTOMISABLE TABLE MAP

Stay organised with the interactive seating plans, giving your real time updates of of eah table multi-floor and location.

MULTI-COURSE ORDERING

Add as many courses as required and move items quickly and easily beatween courses and individuals.

TRANSFER ORDERS

Quickly switch orders to another server or to another till, allowing you to easily distribute orders during busy times.

Table-Management Order-Taking

14 | TIillpoint EPOS : FEATURES

Tillpoint Hospitality EPOS Features

TICKET PRINTING

KITCHEN DISPLAY & PRINTING

FEATURES About All Features Hardware Hospitality ePOS Retail ePOS

Customise your POS receipts, adding any information you wish to show your customers. Item names and description can be set in multiple languages for improved localisation.

MULTI-PRINTER SUPPORT

Deploy multiple printers to different parts of your hospitality site so items can print in their designated areas, speeding the operation process and reducing order errors. Receipt, Label and A4 printing.

KITCHEN DISPLAY

Add interactive terminals to your kitchen as an alternative to kitchen printers, optimising food orders and reducing wait time.

HIGHLY CUSTOMISABLE

Tillpoint is an EPOS till system that can be tailored to your specific requirements in terms of printing, function or design.

INGREDIENT-LEVEL INVENTORY MANAGEMENT

INVENTORY MANAGEMENT

Manage your inventory down to the ingredients-level, with ingredients being auto-deducted from stock with each order.

STOCKTAKE

Auto stock level alerts can be set. Stock counts can be taken with all low stock items easily converted to a purchase order and emailed to suppliers.

MENU ITEM GROUPING AND MULTI-LAYER MODIFIERS

Create menu categories for food and beverage items and easily add as many modifiers as required for any item.

PURCHASE ORDERS

Quickly create purchase orders to send to your suppliers, compare item prices, and track all incoming inventory with unbeatable accuracy.

Table-Management Order-Taking

15 | TIillpoint EPOS : FEATURES

Tillpoint Hospitality EPOS Features

CUSTOMER GROUPING

CUSTOMER MANAGEMENT

FEATURES About All Features Hardware Hospitality ePOS Retail ePOS

Create a range of groups to which you can add your customers, separating your customer base, allowing for more targeted marketing.

MEMOS AND COMMUNICATIONS

Record every piece of communication ever shared between you your customers through memos, which are filterable by email, post, phone, SMS, and more.

CUSTOMER ACCOUNT ACTIVITY

See in-depth account activity for each of your customers relating to previous purchases, payments and outstanding balances.

CUSTOMER CONTACT

Contact your customers and send them e-receipts by email or SMS, either through the CRM or at checkout in the point of sale.

CUSTOMER LOYALTY PROGRAM

PROMOTION MANAGEMENT

Set up a detailed loyalty program, exceptionally customisable to the needs of your retail business, and allow your customers to earn and spend loyalty points.

PUNCH CARDS

Create a range of easily customisable punch card plans, which can be used by your customers to redeem items.

OFFERS

Offers can be created to meet any need, such as for special events

• r for certain times of the year, with an extraordinary amount of
• ptions and customisation.

PROMOTION CODES

Apply offers quickly in the point of sale by entering or scanning unique promotion codes for fast activation.

Promotion-Management Customer-Relationship-Management

16 | TIillpoint EPOS : FEATURES

Tillpoint Hospitality EPOS Features

BALANCE SHEET AND PROFIT & LOSS STATEMENT

ACCOUNTING MANAGEMENT

FEATURES About All Features Hardware Hospitality ePOS Retail ePOS

View your balance sheet or profit and loss accounts with detailed ledgers, which you can print off or email directly to your accountant.

CASH REPORTING

Utilise real-time cash reporting for a quick overview of total cash sales which are filterable by staff member.

END OFF DAY

Complete end of day reporting with easy counting of denominations

• r simply a total amount. Auto-email feature for end of days that can

be sent to managers or the business owner.

OTHER REPORTS

Many of the most common F&B reports have been pre-set, with some being customisable. Sales by Month/Staff/Item, Wet/Dry, X & Z Reports and much more. We can also add further reports if required.

MULTI-PAYMENT TRANSACTIONS

PAYMENT MANAGEMENT

Multiple payment methods can be utilised including card, cash, gift card, loyalty points, punch card, on-account and more, plus the addition of the quick service features.

SPLIT BILL

Quickly split bills for your customers by number or items and take payment for each separately.

MULTI-CURRENCY

Use any main single currency and take orders in multiple secondary currencies if required. Exchange rates can be set to allow for quick calculations.

VARIABLE MULTI-TAXES

Set a single tax such as VAT or multiple taxations. This can be applied and removed to a single item or multiple items quickly.

Payment-Management Accounting-Management

17 | TIillpoint EPOS : FEATURES

FEATURES About Hospitality ePOS Hardware All Features Retail ePOS

The only complete POS system that meets all of your business's requirements. Tillpoint contains carefully designed modules, each dedicated to managing a specific area

• f business operation. Use some of the modules or all of them, there aren't any restrictions

and you'll get access to all modules and features, including those in subsequent updates, in every subscription plan. POINT OF SALE

The point of sale includes advanced features allowing for quick and efficient transactions.

INVENTORY

Advanced inventory management complete with stocktake, inventory transfer, adjustment, and item stock activity features.

ACCOUNTING

Double-entry bookkeeping made easy; a system for billing, accounts payable, bank reconciliation, and integrated payroll.

STAFF

Add staff profiles, send and receive in-app messages with your colleagues, and track and manage timesheets.

TIME CLOCK

A unique time clock, complete with image capturing, ensuring meticulous attendance recording and management.

REPORTS

Track your complete financial reporting, manage your sales, budgets, expenses, inventory, employees, payroll and more.

CASH MANAGER

Manage all cash activity, pay money into and out of registers, and set the till for each end of day.

CUSTOMERS

Input huge amounts of data, view account activity, create memos, and contact customers directly!

SUPPLIER

Comprehensive supplier management, with the ability to view purchase history, account activity, and contact suppliers directly.

PURCHASES

Manage purchases with ease; create, edit, view and track purchase orders made to your suppliers. 18 | TIillpoint EPOS : FEATURES

FEATURES About Hospitality ePOS Hardware All Features Retail ePOS

ORDERS

View all customer orders made from across the app, including POS, quotations, invoices, and reservations.

INVOICES

Sort through, manage and create invoices, view payments, and email invoice details directly to the customer, all in-app.

RESERVATIONS

Sort through, manage and create invoices, view payments, and email invoice details directly to the customer, all in-app.

PRICE LIST

Customise and create bespoke price lists for particular events, days or times, or for different regions and sales channels.

KITCHEN DISPLAY

Speed up the ordering process by having

• rders sent straight to a device in the

kitchen or back-room.

PROMOTIONS

Keep your customers happy with bespoke loyalty programs, special offers, gift cards and more with the Promotions module.

QUOTATIONS

Manage, view and create quotations, with the ability to connect customers and inventory items.

PRODUCT CATALOG

Showcase your items and impress your customers with Tillpoint's sleek product catalogue.

TABLE MANAGER

Create an interactive map of your restaurant

• r business and take orders directly to and

from each table!

STOCKROOM ORDERS

Optimise order operation by having orders sent directly to a device in the stockroom the moment they're put through.

DELIVERIES

Oversee all deliveries, assign staff as couriers, map and track the progress of each delivery.

PROMOTIONS

Keep your customers happy with bespoke loyalty programs, special offers, gift cards and more with the Promotions module.

TABLE RESERVATION

Create and manage all table reservations, with multiple shifts, availabilities and customer preferences.

MENU

Display your food and drink items and impress your customers with Tillpoint's sleek and functional e-menu. 19 | TIillpoint EPOS : FEATURES

Features

20 | TIillpoint EPOS : HARDWARE

HARDWARE About

Work with Best-In-Class Hardware

We partner with the leading EPOS hardware that perfectly complements our software, bringing you unbeatable quality and reliability.

Contact us at

42461 Abu Dhabi United Arab Emirates +971 2 6666 580 info@lenadorsystems.com www.lenadorsystems.com

AFFILIATES CUSTOMERS