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Review of Training and Competence Documentation for Technical Staff - - PowerPoint PPT Presentation
Review of Training and Competence Documentation for Technical Staff - - PowerPoint PPT Presentation
Review of Training and Competence Documentation for Technical Staff at WMRGL Carly Mogg Senior Genetic Technologist 11 th March 2019 Previous Documentation Previous Documentation Internal Audit Findings Poor Compliance with completion
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Previous Documentation
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Internal Audit Findings
- Poor Compliance with completion of
documentation
- Equipment section rarely completed
- Large document – difficult to use
- Duplication of information
- Lack of clarity around who should complete
which sections and when
- Trainee doesn’t have ‘ownership’ of
documents
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UKAS Findings
- 5.1.6 Competence assessment
Following appropriate training, the laboratory shall assess the competence of each person to perform assigned managerial or technical tasks according to established criteria. Reassessment shall take place at regular intervals. Retraining shall occur when necessary.
- Lack of evidence of competence
- Lack of evidence of consistency in training and
assessment
- Unable to gather evidence of technical procedures
from Shire
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Methods of Competence Assessment
- Direct observation of routine work processes
and procedures, including all applicable safety practices
- Direct observation of equipment maintenance
and function checks
- Monitoring the recording and reporting of
examination results
- Review of work records
- Assessment of problem solving skills
- Examination of specially provided samples
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Aims of the new documentation
- Complement Departmental training policy
- Engage trainees and GT trainers in the
competence recording process
- Ensure consistency in training delivery and
assessment of competence
- Ensure consistency in determining the
success of a procedure
- Formalise process for gathering evidence of
competence
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Process
Trainer
- Delivers training in line with training plan and objectives
- Outcome of each process assessed and signed for
Training supervisor
- Performs DOP assessment of trainee performing procedure
- Adds comments to Competence Review Form
Trainee
- Document all work undertaken on the Competence Document
- Completes all sections of Competence Document
Training Supervisor
- Review completed Competence Document
- Adds final comments to Competence Review Form
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Ensure consistency in training delivery and assessment of competence Ensure consistency in determining the success of a procedure
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Engage trainees and trainers in the competence recording process Formalise process for gathering evidence of competence Review of work records Direct observation
- f routine work
processes
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Assessment of problem solving skills Examination of specially provided samples
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Complement Departmental training policy
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Process
Trainer
- Delivers training in line with training plan and objectives
- Outcome of each process assessed and signed for
Training supervisor
- Performs DOP assessment of trainee performing procedure
- Adds comments to Competence Review Form
Trainee
- Document all work undertaken on the Competence Document
- Completes all sections of Competence Document
Training Supervisor
- Review completed Competence Document
- Adds final comments to Competence Review Form
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Going Forward
- UKAS Inspection March 2019
- Implement new format for use in review of
competence as well as initial training
- On going discussion around methods and
timing of competence reassessment
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Acknowledgements
- Debasmita Sarkar
- Hayley Bair
- Lucy Harper
- Emily Wright
- Rachel Doak
- Samantha Martin
- Michelle Fenlon
- Marcus Allen
- Mohammad Iqbal
- Rachel Jennings
- Susannah Tandy
- Dipika Patel
- Yen Nguyen
- Samantha Court