Residential Dealership Training 2016 PowerGard Protection Plan - - PowerPoint PPT Presentation

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Residential Dealership Training 2016 PowerGard Protection Plan - - PowerPoint PPT Presentation

PowerGard Protection Plan Residential Dealership Training 2016 PowerGard Protection Plan Residential Extended Repair (Warranty) Plans Previously John Deere Extended Service Plan (JDESP) Add 1-4 years repair coverage


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PowerGard™ Protection Plan Residential

Dealership Training

2016

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Extended Repair (Warranty) Plans

  • Previously John Deere Extended Service Plan (JDESP)
  • Add 1-4 years repair coverage
  • Coverage Options
  • Comprehensive-Full machine
  • No deductible
  • Transportation coverage for covered repairs during factory & extended warranty
  • Limited-Engine & Powertrain (Tractors only)
  • CUTs-$100 deductible/Utility Tractors $250 deductible
  • No transportation coverage on Limited plans
  • Customers Eligible:
  • Residential customers
  • Large property owners
  • Farmers / business owners for personal use
  • US only
  • Products Eligible – during factory warranty*:
  • Riding Lawn Equipment
  • Zero-turn Radius Mowers
  • Utility Vehicles
  • Utility Tractors
  • Compact Utility Tractors

* 12 months to 48 months depending on product type, series and model

PowerGard™ Protection Plan Residential

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PowerGard ™ Protection Plan Residential Plan Benefits

Customer

  • Peace of mind
  • Convenience
  • Higher resale value

Dealership

  • Provide plan sale margins
  • Improve customer experience
  • Provide extended warranty repair margins
  • Provide travel reimbursement (Comprehensive Plans only)

– factory & extended warranty repairs

  • Lock customers to dealership for post warranty repairs
  • Increase opportunity for added sales of products,

attachments, accessories, merchandise, parts and labor

  • Reduce special allowance costs
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Changes to former John Deere Extended Service Plan (JDESP)

1. Program name-PowerGard™ Protection Plan Residential 2. Travel reimbursement:

  • Increased from $25 RLE/$50 Commercial Products to $50/$100

3. Diagnostic time reimbursement 4. Used machines eligible during factory warranty 5. Previously rented or demonstrated machines eligible 6. Website and applications similar to PowerGard™ Protection Plan 7. 5000 series Utility Tractor plans now available to residential customers

PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential Website

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Unique to PowerGard Residential

  • Contract Purchase
  • Dealership location selection
  • Salesperson selection
  • Contract selling date & price
  • Machines With Residential Plans
  • Contract Cancellation
  • Machine Search
  • Look up current plan by PIN
  • Direct Marketing
  • Email & Mail Solicitations
  • Bulletin
  • Dealer Profile (PowerGard Residential Contact Person)
  • New PowerGard Residential Brochure (DSPB64409)
  • Terms & Conditions
  • State Requirements
  • California
  • Florida
  • Contract Transfer Form

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

012345

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

Name : John Smith Address : 1234 Main St. Moline, IL 61265 Phone : 309-765-0389 Name : Hirsch Equipment LLC Account Number : 012345 Location : 012345 - Moline, IL US – CP Sales Person : Adams, John

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

Name : Hirsch Equipment LLC Account Number : 012345 Location : 012345 - Moline, IL US – CP Sales Person : Adams, John Name : John Smith Address : 1234 Main St. Moline, IL 61265 Phone : 309-765-0389

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PowerGard™ Protection Plan Residential

Hirsch Equipment, LLC, 309-758-0489 Moline, IL John Smith 1234 Main St, Moline, IL 61265-0123

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

012345 IL IL IL IL

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PowerGard™ Protection Plan Residential

Model PIN Responsible Dealer Last Day Eligible Customer Name Customer Phone No. Customer Address Customer City Customer State/ Province Customer Postal Code Claims Count Claims Total Last Claim Date 1025R 1LV1025RKDH211089 13988 24-Jan-16 BUCHANAN, STEVENS 503-475-4441 PO BOX 5001 BELL BUCKLE TN 370205001 2 $167.05 2-Jun-14 1025R 1LV1025RTFH310060 13988 2-Feb-17 HANKINS, LARRY 256-446-5508 360 GATE 6 RD MUSCLE SHOALS AL 356614803 $0.00 3032E 1LV3032EKDH512526 13988 16-Jun-16 ROBERTSON, BILLY 571-359-3732 430 OLD FINGER RD HENDERSON TN 383404088 1 $47.74 17-Apr-14 3038E 1LV3038EEDH513774 13988 30-May-16 COX, LOUIE 931-987-0747 2904 CULLEOKA HWY CULLEOKA TN 384512752 3 $494.20 1-Jul-14 Eligible Machines for PowergardTM Residential Contract

COAL VALLEY IL HAMPTON IL DAVENPORT IA LECLAIRE IA 012345 012345 012345 012345

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

012345 – Moline, IL US - CP

Business Name : Hirsch Equipment LLC Street Address : 1234 Main St. City : Moline State/Prov : IL Zip/Postal : 61265 Phone No : 309-765-0389 FAX No : 309-765-0390 smithjohn@att.net John Smith

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PowerGard™ Protection Plan Residential

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PowerGard™ Residential Brochure- DSPB64409

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

Direct Marketing

2016

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Direct Marketing Program

  • Solicitation Methods
  • Direct mail
  • Email
  • Purchase Options
  • Dealership
  • Return mail
  • 800 number
  • Website
  • Smart phone – QR code
  • Payment Options
  • Check
  • Credit Card
  • FlexPay

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PowerGard™ Residential Direct Marketing Program

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PowerGard™ Residential Direct Marketing Program

  • Program Launched in 2015
  • Dealer notifications
  • Customers solicited
  • Plans purchased
  • Direct marketing pricing
  • 5% higher than list price

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

IL IL IL IL IL IL

012345

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PowerGard™ Protection Plan Residential

012345 012345 012345 012345 012345 012345 012345 012345 012345 012345

012345 012345 – Moline, IL US – CP 012346 – East Moline, IL US – CP 012347 – Rock Island, IL US – CP 012348 – Milan, IL US – CP

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PowerGard Residential Direct Marketing Creative

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PowerGard™ Protection Plan Residential

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PowerGard™ Protection Plan Residential

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Thank you for your Support!!!

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PowerGard™ Protection Plan Residential

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