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Redefining the Role of Primary Care: The Primary Connection Thomas J Foels, MD MMM Chief Medical Officer November 14, 2012 Independent Health Regional not for profit health plan upstate NY 370,000 members Buffalo 172,000 Commercial


  1. Redefining the Role of Primary Care: The Primary Connection Thomas J Foels, MD MMM Chief Medical Officer November 14, 2012

  2. Independent Health  Regional not ‐ for profit health plan upstate NY  370,000 members Buffalo 172,000 Commercial 72,000 Medicare Advantage 51,000 Medicaid 74,000 Self ‐ funded  Open network Primary (1,200) and Specialty Care (2,500) 2

  3. Primary Care Physicians & Independent Health • Long history of collaboration with physician community • Unwavering in goals to improve quality, affordability and experience of care 3

  4. PCMH Reimbursement Evolution: 2008-2011 Maximum 50 % Global Budget Increase over 2008 Reimbursement Prospective 30 Payment (monthly) Prospective Payment 20 Maximum (monthly) Retrospective 20 Quality, Satisfaction Retrospective 10 & Efficiency Quality & Satisfaction (P4P) Practice (P4P) Practice (P4P) Practice 10 (P4P) Practice 10 (P4P) Practice (P4P) Practice 10 Excellence Excellence Excellence Excellence Excellence Excellence 90 90 90 Fee-For-Service Fee-For-Service Fee-For-Service 100 130 150 2011 2008 2009-10 2011 2008 2009-10 4

  5. Cardiovascular Risk PCMH Results: 2008-2011 5

  6. PCMH Results: 2008-2011 6

  7. PCMH evolves to Primary Connections 2012 Reimbursement Goals Achieve Triple Aim Move Beyond Fee for Service for PCP Transition from “pay-for-volume” to “pay-for-value”  Support team based care  Support alternative care pathways (Telephonic Visits, E-visits, Nurse Visits)  Provide compensation for Care Management Influence and Transform Specialty and Hospital Care Provide opportunities for shared savings and incentives for global delivery system re-design and efficiencies 7

  8. PCMH evolves to Primary Connections 2012 Reimbursement Goals Enable and Incentivize Practices to Expand Capacity Expand patient access and availability (2014 Exchange) Foster Inter-Dependencies Among PCP Practices (Provide a sustainable model for shared resources: MTM pharmacists, care coordinators, dieticians, co-located behavioral health, etc.) Potential Savings Opportunity: Commercial (11%) Medicare (17%) 8 8

  9. PCMH evolves to Primary Connections 2012 Operational Goals • Administrative simplicity • Transparency • Provide extensive and timely analytics to support performance improvement • Support sufficient cash flow in transition from FFS via monthly patient management payments 9

  10. PCMH evolves to Primary Connections 2012 Reimbursement Model • Provides up to 2x traditional compensation • No downside risk • Pay for value, not volume • Focus on quality and efficiency • Rewards the right activities and results • Fully vetted by the PCP Physician Advisory Board 10

  11. Primary Connections Reimbursement: 2011-2014 New incremental opportunity for Shared Savings Transitioned FFS into pre-paid care mgt payment 2011-June 2012 June 2012 - 2014 11

  12. Primary Connection s: alliance among independent PCP practices influences specialty and hospital based care Urgent Urgent SCPs SCPs PCP PCP Care Care PCP PCP PCP PCP IHA Hospitals IHA Hospitals PCP PCP PCP PCP PCP PCP Community Ancillary Community Ancillary Services Providers Services Providers 12

  13. Primary Connections: supportive resources provided by Independent Health

  14. Primary Connections: Early indicators of success • PCP led collaborative meetings with cardiology, gastroenterology, radiology: - Enhanced communication patterns - Moving from “proceduralists” to “consultants” - Establishing virtual consultations - Direct access to Specialty by phone • Programs created for dedicated geriatric center and dedicated hospitalists evolving • Enhanced patient engagement • Hospitals reposition themselves for value • Urgent Care partner identified: – Restructuring to position itself as “extended primary care” – Creating common clinical treatment algorithms 14

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