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A NEW WAVE IN STUDENT EMPLOYMENT

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NSEA | SASEA Annual Conference

#NSEA2017 @NSEA_Info

Sheraton Virginia Beach Oceanfront Virginia Beach, Virginia October 25-26, 2017

Wednesday, October 26

8:00 AM-9:00 AM Cape Hatteras/Charles Breakfast 9:00 AM-10:15 AM Cape Hatteras/Charles Keynote Speaker Student Employment & Retention: The Student Employee & Employer Experience (SEEE) Connections Marjori Krebs & Sheri Williams Learn from the University of New Mexico about what they found in their study of the Student Employee & Employer Experience (SEEE). Through this presentation, we will explore what counts in creating high impact practices for students and their employers. You will have an opportunity to share your experiences in each

• f these roles and come away with strategies for sustaining meaningful student

employee and employer experiences. 10:15 AM-10:30 AM Break 10:30 AM-11:45 AM Concurrent Sessions Cape Fear Above & Beyond Navigating the Alphabet Soup of JLD Lynn Hoehn, Owens Community College JLD, FISAP, ACA, FSEOG, IFAP, FSA, PPA... make your head swim? You're not alone! In this session we will discuss the aspects of Job Location & Development that many people find confusing and difficult to understand. Information from the Federal Student Aid Handbook and the Owens CC JLD program will be discussed. Cape Lookout Program Evaluation Plan Your FWS Program Yvette Gregory, Walden University This evaluation plan will determine if your institution, Federal Work-Study Program’s participants are eligible to receive federal funds. We will explore the federal guidelines for administering funds for the federal work-study program to determine if all stakeholders are in compliance. Specifically, to determine if the institution receiving Federal Work-Study funds is in compliance, if the student receiving Federal Work-Study funds is eligible, and if the employer is an eligible participant in the Federal Work-Study Program. Cape May Train Now or Complain Later: Training Student Aides and Their Supervisors Kathleen Canfield, Harper College Dive in to a variety of methods to train new student aides, via online videos and interactive in-person models. Henry I & II Growing Your America Reads Program Justin Walker & Casey Emmett, University of Georgia This session will explore ways to strategically grow the America Reads Program at your school by looking back at how we recently achieved this goal at ours. We will be diving into exciting topics such as tutor recruitment, management of scarce resources, and strategies for retaining tutors from one year to the next. 11:45 AM-noon Break noon-1:45 Cape Hatteras/Charles Lunch & Community Service Presentation Dick Trowbridge, Horizons Hampton Roads Horizons Hampton Roads is an academic, cultural, and recreational program designed to encourage a diverse group of students from low-income families in Norfolk, Portsmouth and Virginia Beach to realize their full potential.

1:45 PM-2:00 PM Break 2:00 PM-3:15 PM Concurrent Sessions Cape Fear Above & Beyond Elevating Student Employment Through Career Development Norah Perez & Denisa Metko, Rollins College This presentation will provide an overview of the development of campus-wide student employee learning reflections, the assessment that informed meaningful programmatic change, and the challenges and opportunities that presented themselves throughout the process. Additionally, presenters will walk participants through the process of proposing, selecting, managing, and assessing a new subset of career-development focused student jobs. Cape Lookout Best of MASEA: Creating the Next Generation

• f Leaders Through Community Service Funding

Cheryl Combs & Claudia Baer, Missouri State University This interactive session will explore new ways to utilize the community service funding component. This plan includes developing community partner relationships while building the next generation of student leaders. Missouri State University has been utilizing this method for over 20 years and has achieved great results. This session will empower you to evaluate your current community service funding model and apply new methods to develop student leaders in your community. Cape May Student Employee of the Year Awards Lunch Aaron Brown, University of Georgia Student Employee of the Year Awards - Organizing a Student Employee of the Year Lunch will be the topic. Come learn and share ideas on how to best plan,

• rganize, and honor your incredible on-campus student employees. Committee

formation, nomination procedure and lunch planning details will all be discussed in this fun, interactive presentation on how best to honor your hard working students! Henry I & II Student Employment, FWS & Technology - How to Survive Budget Cuts, Be More Efficient, and Eliminate Compliance Violations. Taige Haines & Kathy Brown, Next Gen Webs Solutions Session will cover various benefits of utilizing technology to simplify unique challenges of managing Student Employment, Work Study processes, and time sheets at your institution while increasing compliance with state/federal labor laws and reducing your overall expenses. 3:15 PM-3:30 PM Break 3:30 PM-4:45 Concurrent Sessions Cape Fear Above & Beyond DePaul’s Student Employment Position Classification Scheme Sarah Carbone , DePaul University DePaul’s Office of Student Employment team (with collaboration from Payroll and Human Resources) underwent a long term position classification project to determine how each college and department was utilizing and paying their student employment positions. Not to their surprise, the team found inconsistencies on how student employees were being paid based on the role. From these findings, DePaul’s Office of Student Employment Position Classification Scheme was created.

Cape Lookout Best of NEASEA: Expectations, Accountability, Assessments-Oh MY! Transforming Student Workers into Successful Employees Myra Quick, Western New England University Millennials are filling our student employment roles and they are demanding a

• change. They are not interested in a year end performance evaluation, they

want frequent real time feedback. If you are still using a year-end review model and would like to see how easy it is to move to a real time assessment model you will want to be in this informative session. You will leave with a tool to take back and use IMMEDIATELY. Cape May Voices of NSEA: NSEA Board Panel Panelists: Janna McDonald, Shirley Govindasamy ,Gloria Jenkins, Valerie Knopp , Bridget Schwartz , Mark Watts, Whitney Neal, Jenna Corcoran In 2017, NSEA requested the participation of the membership in a comprehensive survey created with the intention of learning more about the demographics of the membership, as well as to identify current trends in student employment and ways in which the organization can better serve its

• membership. In this panel session, results of the survey will be shared along with

tips on how this information can be used at one's institution for benchmarking and to incite change. Within this session, participants can also engage in an open dialogue with NSEA Board Members to have their questions answered related to the goals of the organization and the future of NSEA. Henry I & II Make it Happen - Student Employee Professional Development Program Kelly Tipp, State College of Florida The #1 goal of on campus student employment is to provide students a program that allows for similar or identical experiences to those in a real-life work

• environment. This begins with application and pre-screening and continues

through proper interview techniques and new hire processing. Once the student begins employment, they are part of an enhanced professional development

• program. They begin with a mandatory new employee orientation entitled

“Bringing the Handbook to Life.” This 1 ½ hour program brings relatable experiences from the pages of the employee handbook with much focus on etiquette, processes and work ethic. The next step of their professional development is resume review. All students are required to provide a draft resume during their first semester of employment. The resumes are reviewed based on general required sections and content, with heavy emphasis on the career readiness competencies as outlined by NACE. Finally, students receive performance evaluations as another means of professional development. The evaluations identify strengths and weaknesses that allow areas of planned growth during a future evaluation period. 4:45 PM-5:30 PM Cape Fear SEE Trainers’ Meeting 4:45 PM-5:30 PM Cape May Newcomers’ Welcome and Mentor & Mentee Program 6:00 PM-8:00 PM Cape Hatteras/Charles Welcome Reception & Award Dinner/Silent Auction Entertainment provided by Monarch-Key A Cappella, Old Dominion University Cash Bar

Thursday, October 26

8:00 AM-9:00 AM Cape Hatteras/Charles Breakfast & NSEA Business Meeting 9:00 AM-10:15 AM Concurrent Sessions Cape Fear Above & Beyond Maximize the Payoffs and Mitigate the Pitfalls: How to Successfully Design & Implement a Student Employment HRIS System Katie Smart & Jenny Noonan, University of Wisconsin - Madison Participants will have the opportunity to learn about the creation process of a custom-build student employee HRIS system. From as early as the project charter, all the way through the design, development, implementation, and maintenance of a new system, we’ll share our successes and challenges throughout each step of the

• process. Information learned in this session can be applied to your own recruitment

and hiring processes for student employees. Cape Lookout Voices of NSEA: NSEA Board Panel Panelists: Janna McDonald, Shirley Govindasamy ,Gloria Jenkins, Valerie Knopp, Bridget Schwartz , Mark Watts, Whitney Neal, Jenna Corcoran In 2017, NSEA requested the participation of the membership in a comprehensive survey created with the intention of learning more about the demographics of the membership, as well as to identify current trends in student employment and ways in which the organization can better serve its membership. In this panel session, results of the survey will be shared along with tips on how this information can be used at one's institution for benchmarking and to incite change. Within this session, participants can also engage in an open dialogue with NSEA Board Members to have their questions answered related to the goals of the organization and the future of NSEA. Cape May Impacting Student Employment: Best Practices from Recruitment to Supervision Roberta Douglas, Oklahoma State University As campus wide efforts to impact student employment at Oklahoma State University grow, OSU Career Services teamed up with key departments to showcase best practices for recruiting and supervision. During the session, you will learn how developing a network of partners and coaching supervisors to best lead their students can make a difference on your campus. Henry I & II Converting Work-Study to a Real World Employment Experience James Kaster & Miranda Edwards, Washington and Lee University Washington and Lee University provides employment to approximately six hundred students each year through the federal and institutional work-study programs, all of which is manage within the Financial Aid Office. A few years back we recognized that

• ur placement process was not providing students with the full employment
• experience. During this session we will provide details on how W&L moved from an
• ffice based placement process to completely online using available web

applications and database. Our home-grown process, which you can develop, allows students to create their application, search and apply for positions, experience the interview process, and maintain their hours. In addition this process encourages and requires the supervisors to be part of the educational aspect of work-study employment, creating positions that are of benefit to students and the university. This session will also present details on how we worked with supervisors and Human Resources to develop the position structure, and create informational sessions that provide supervisors with the tools needed to use the process in a way that even at a small university we are able to do our best to mimic the real world employment experience.

10:15 AM-10:30 AM Break 10:30 AM-11:45 AM Concurrent Sessions Cape Fear Above & Beyond Be poSitivE: Addressing Mental Health in Student Employment Raven G. Curling, MA, LPC, Loyola University Chicago The effects of mental health among college students continues to grow and impede on their lives and critical interactions; which is more times than not, inclusive of employment and career. This is an area of concern that is rarely met without stigma; it is often addressed with bias, lack of understanding and some form of avoidance, if not completely. It is important for the area of Student Employment to create a healthy and accepting environment that provides support, understanding and knowledge in servicing this population through interaction, communication, collaboration and resources. This presentation will provide an exploration of mental illness in college students and how Student Employment professionals can positively affirm and assist students within the intersectionality of employment and mental health. Cape Lookout Best of WASEA: Moving Through Conflict Desiree Noah, La Sierra University

Attendees will learn common types of conflict, the impact that conflict has on the workplace and steps to managing conflict that might arise.

Cape May Supervisor Success: How to Train Student Supervisors for a Transformative Work-Study Experience Desmond Mosby & Aaron Smith, Lynchburg College The Work-Study program at Lynchburg College is designed to ensure transformative working experiences for student employees though the development and training of student supervisors. Find out how to provide your student supervisors the proper training and tracking measures to ensure your students’ work-study experience enhances their career-readiness upon graduation. Henry I & II Orientation and Professionalism Training for New Student Employees Melinda Markert & Helena Robled, University of Chicago The University of Chicago employs over 3000 student workers annually. As one way to ensure that undergraduate students are able to make the most out of their on-campus employment opportunity, the Office of Student Employments hosts a mandatory orientation session for all new employees. The orientation introduces students to Title IX and University policies, general work place expectations, and professional etiquette. For most students, this is their first professional experience, and the orientation discusses essential professional skills needed to succeed, such as effective communication within a team, how to gain additional responsibilities in their role, and how to start building a professional network. 11:45 AM-noon Break noon-1:45 Cape Hatteras/Charles Lunch & Federal Update Amy Kirkham, Savannah College of Art and Design William Gil, American Association of Collegiate Registrars and Admissions Officers The goal of this presentation is to share current policy and new initiatives which impact student employment operations. The presentation will review various initiatives by the Department of Labor, Congress and other government entities which influence student employment.

1:45 PM- 2:00 PM Break 2:00 PM-3:15 PM Concurrent Sessions Cape Fear Above & Beyond The FISAP is Coming, the FISAP is Coming! A JLD Tracking Process that Keeps USF Prepared for the Annual Report Jennifer Utroska, University of South Florida Each year, participating state institutions are called to submit the FISAP (Fiscal Operations Report and Application to Participate); which for some includes the university’s report of Job Location Development (JLD) program activities. Do you find yourself scrambling to add the numbers, sending mass emails asking for cooperation, or cold-calling your community contacts? -What if there was a systematic process in place that had you prepared to deliver this report each year? This program will provide an overview of the organization and functional structure behind the University of South Florida’s JLD tracking process. Offering insight on its growing success behind reporting student hires and their earnings. Presenters will walk attendees through old and new practices, review some of their obstacles, and discuss ways to leverage your career management systems for best results. Cape Lookout One More Step to Completely Paperless: Utilizing DocuSign for Employment Paperwork Ami Hollis & Cathy Sandella, Kent State University Kent State University was able to implement a new electronic signature program, DocuSign, summer 2017 through collaborative efforts between Information Systems, Human Resources, Career Exploration and Development/Student Employment and Payroll. Utilizing this application allows HR offices on campus to have documents completed, signed and forwarded digitally and instantly, on any device with ease. Additionally, a method of electronically moving the documents to the virtual employment files was developed. This reduces time and effort, and minimizes the potential for lost paperwork. And students and staff love it! The Student Employment office is benefiting from the electronic signature program in the following ways: shorten student employee on boarding process, more secure than paper documents by encryption, complete audit trail of signatures, virtually no faxing, scanning or copies needed, reduce paperwork error rates and rework, quick and easy to use. Cape May The Federal Work-Study Program: Research, Practice and Future Questions Adela Soliz, Vanderbilt University The session will start with a brief presentation on the extant academic research exploring the effect of holding a work-study job on students' academic

• utcomes. Following this presentation, attendees will be led in a discussion of

best practices as well as obstacles to administering and promoting student participation in the Federal Work-Study Program. We will also discuss whether and how the Federal Work-Study Program could be used to promote the college completion agenda. Finally, the presenter(s) will describe an ongoing research project related to the Federal Work-Study Program and ask for feedback from attendees.

Henry I & II DePaul's Professional Development Series for Student Employees Sarah Carbone, DePaul University DePaul’s Career Center noticed a 50% decrease in workshop attendance in the past two years. It is clear that students aren’t going to scheduled trainings on their own due to their busy schedule of classes and work. So DePaul’s Office of Student Employment thought why not provide these resources to their student employees on the job? They receive professional development while also getting

• paid. Win Win! Professional Development Series for Student Employees is a way

for managers to request a training based on select topics. While OSE offers a few trainings, they also look to their campus partners to provide other topics of their expertise. 2:00 PM – 3:15 PM Linkhorn Boardroom Presidents’ Meeting 3:15 PM-3:30 PM Break 3:30 PM-4:30 PM Regional Meetings All attendees, whether a member of your regional association or not, are requested to attend the meeting for the geographical area where they work. Discussions will center around issues impacting your states and the programs being offered to assist you. Cape Fear NEASEA Cape Lookout SASEA Cape May MASEA Henry I & II WASEA

Friday, October 27

9:00 AM-1 PM Cape May Student Employment Tutorial (SET) *If you would like to attend this program but did not preregister, please visit the registration table. Strategies and Skills for Student Employment Impact and Success Carolyn Parry, Founder Director and Lead Coach, Career Alchemy Board Member for National Association of Student Employment Services (NASES), United Kingdom Carolyn will bring her experience and knowledge in the field of student employment to the

• group. Her training style is pragmatic and good humored, and focuses on asking key

questions developed from sound experience and knowledge to build understanding and

• ability. Participants will reflect and analyze where student employment sits in their

respective institution, discover techniques and approaches for building connections, levers, and tactics so they can be heard and recognized as a confident campus expert in the midst

• f the noise of competing priorities.

So be prepared for a highly interactive session to help you gain the skills and understanding to identify and develop an action plan for outstanding student employment success at your institution. Participants send your questions to @NSEA_Info and use the hashtag #createyourseat.

Congratulations to the Following Individuals for Completing SEE Training

October 2016 – August 2017

Adelfa Ukenye Adrienne Jones Alisa Keaton Amanda Meier Amber Joyce Amy Yocupicio Ana Chavez Andreina Villarreal Angela Boland Angie Elizondo Anji Brailsford Anne Zalud Ashley Woodard Aubrey Hill Audrey Gaspard Barbara King Becky Lyons Berenice Hernandez Blaynie Harris Brandy Kinsey Casey Savin Catherine Bain Cathy Sandella Chelsea Waldrop Chiara Magini Christina Ferguson- Brown Colleen Conroy Cora Battle Courtney Errico Crystal Ponder Cynthia Johnson Darlene Ashley Diana Medina Diana Mendez Diane Mera Donya Gadley Doreen Prado Doris Wilson Elizabeth Wormsbecker Emily Heckenkamp Erin Jouliot Erinn Aubry Evelyn Hansen Franklin Haskins Gail Johnson Ganiat Harris Gina Havel Palmatier Greg Mendez Heather Devlin Heather Reynolds Heather Schrang J Marshall Jacqueline DiBernardo Jasmine Ayozie Jason Briseno Jathan Dan Jean Eckert Jenna Corcoran Jennifer Nadler Jennyfer Pulido Jerome Oliverio Jessica Lucas Jill Wesley Joanna Chevalier Johanna Dwyer John Mullins Josie Horenstein Julia Valles Julie Veselka Kala Smith Karen Howell Karina Moulton Kathryn Hamilton Kathy Reeves Katie Bell Katlyn Alves Kim Fetko Kimberly Kolar Kishma DeCastro-Sallis Kris Parker Kristen Barnhart Kristin Kristin Carpenter LaCoya Williams Latisha Marion LaTrese Mass Lauren Hobbs Lauren Ward Leandra Garcia Leslie Porter Leticia Ochoa Osorio Lori Woolard Beach Lynda Bjorklun Marcia Starcher Maria Mejia Marisa Castaneda Marissa Izarraraz Marjorie Ellis Marla Burgess Mary Ruce Matthew Akre Matthew Schaefer Maura Hegley Megan Tait Melissa Pennington Meredith Haralson Michael Fuller Michele George Michelle Taylor Michelle Toney Mililani Hayselden Molly Jacob Mychael Heuer Naim Williams Nancy Barker Natalya Bronitskiy Natasha Eckart Pa D Moua Paige Hellman Patricia Chastain Patricia Hinojosa Patricia Aguilera Radhika Ayyar Raven Curling Rebecca Lynch Reginald Willis Renee Davitt Rhianna Tretin Robin Gallowglas Rodrigo Mercado Ryan Meredith Sa'eed Haji Sara Heffelfinger Sarah Henderson Sarah Gordan Savannah Wiggins Shannon Zuzek Sharon Herrera Shelby Bowman Sherlie Wilson Sheyenne Krysher Simone Backstedt Stephanie Felisme Stephanie Velasquez Stephen Jones Steven Cilento Stevie Smith Tangiera Loftis Tanisha Bradfield TaShiqua Loston Terri Hare Thelma Acevedo Therese Davis Tim Swain Tom Cabic Tonya Nickle Tran Nguyen Vanessa Ochoa Virigina Beamer Whitney Jenkins William Rohrman (Bill) Yajaira De La Paz

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