Professional Ethics: How to Enhance Client Service and Maintain - - PowerPoint PPT Presentation

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Professional Ethics: How to Enhance Client Service and Maintain - - PowerPoint PPT Presentation

Professional Ethics: How to Enhance Client Service and Maintain Professionalism Law Societys Family Law Handbook Continuing Professional Development Regulations 2009 13 hours - Regulatory Matters (1 hour) - Management and Professional


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Professional Ethics: How to Enhance Client Service and Maintain Professionalism

Law Society’s Family Law Handbook

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13 hours

  • Regulatory Matters (1 hour)
  • Management and Professional Development

(3 hours)

Continuing Professional Development Regulations 2009

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Functions? Interesting/ Important/ Relevant Topics Annual Conference

Law Society Family Law Committee

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http://www.lawsociety.ie/ www.lawinfo.ie

  • Information Leaflets
  • Reports

A resource for you and your client

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Family Law Handbook

Background Aim

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“…Role of family lawyer is both sensitive and complex, so that adherence to an ethical code of practice is all the more essential…(warns against) an overly aggressive or antagonistic approach…Litigation concerning children should never be treated as a battlefield…” McGuiness J.

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Preserve dignity, encourage agreement Result same, solution less costly Consider Alternative Dispute Resolution methods Resolve disputes Follow this Code and explain to clients

Introduction

Solicitors/courts may add to distress

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Explain Best Interests Dispute Encourage Separate Stress Language

An Overview

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  • Make the client aware of options

a) Reconciliation b) Mediation c) Collaborative Law d) Negotiation

Alternative Methods of Dispute Resolutions (ADR)

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  • Objectivity and Boundaries
  • Communication
  • Expectations
  • Options
  • Consequences
  • Disclosure
  • Costs
  • Solicitor/client relationship
  • Avoid prejudice

Relationship with the client

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Relationship with other solicitors

  • Co-operative approach
  • Do not criticise/express
  • pinion
  • Avoid confrontational

language

  • Explore less contentious
  • ptions
  • Full Disclosure
  • Agree joint valuations/

reports

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  • Client’s instructions
  • Specialist family barrister
  • Responsibility for file
  • Instruction to counsel
  • Implications of settlement explained
  • Client fully advised and involved

Relationship with Counsel

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  • Constitutional right to fair procedures
  • Entitled to access courts
  • Important to
  • Communicate clearly
  • Recommend solicitor/ legal aid
  • Any settlement ruled by court
  • McKenzie Friend – S. 40(5) of Civil Liability & Courts

Act, 2001

Lay Litigants

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Consider? Avoid?

  • All ADR
  • Being aggressive
  • Contacting colleague
  • Naming third parties
  • Long term V short term
  • Settling
  • Sensitivity

Court Proceedings “A last resort”

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Co-operation with other parent Parents agree arrangements Children matters separate Child V Parent Interest Strengths V Weakness Domestic Violence Undisputed Facts? Public Law Cases

Children’s welfare is paramount

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Training and expertise Sufficient information GAL Avoid delay Exchange of reports Parenting Plans

Contd.

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  • Letter of joint appointment
  • Minimises costs and time
  • Role
  • Agree referral
  • Agree issues & areas

Expert Witnesses

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Conflict Of Interest

When advice sought… Represent both parties? Your role?

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  • Attendances
  • Separate files
  • Bringing a friend
  • Advise re balance
  • Costs letter
  • Factors judge considers
  • Require payment
  • Legal Aid
  • Lengthy/accusatory

letters

  • Efficient timely manner
  • Conduct of litigation
  • Time spent increases

costs

File Management

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  • Records
  • Proceeds of criminal conduct
  • Knowledge
  • De minimis provision
  • Assets/resources purchased with

untaxed income

  • Advise court of provenance
  • Client regularise actions
  • Law Society Guidance Notes

Anti-Money Laundering Obligations

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In conclusion

 Family Law Handbook  Options/ Organisations  CCBE  Guide for Solicitors in the corporate and public sectors …