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Patients Participation Group (PPG )
- Presentation given by the Patient
(PPG ) Presentation given by the Patient Participation Group Chairs - - PowerPoint PPT Presentation
(PPG ) Presentation given by the Patient Participation Group Chairs - - PowerPoint PPT Presentation
Patients Participation Group (PPG ) Presentation given by the Patient Participation Group Chairs at the patient meeting held on the 5 th March 2019 Patients Participation Group (PPG ) A successful Patient Participation Group is a
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What is a PPG ?
Each PPG is unique: evolving to meet local needs . PPG’s work with the practice to:-
- Offer a patient perspectives on the services
provided by the practice
- Contribute to the continuous improvement to
the service
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- Fosters good communication between the
practice and its patients Provide practical support to implement change
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PPG’s work by
- Building a relationship between the
practice and its patients
- Breaking down the barriers between the
practice and patients
- Sharing information
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PPG’s should be
- Self –organised and patient led
- Able to have an open dialogue with the
practice
- Confident in its ability to challenge the
practice
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PPG’s are not !
- A forum for individual complaints
- A doctors fan club
- A time consuming activity for practice staff
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Advantage to the practice
The practice is able to :-
- Plan services jointly with patients
- Get closer to the community for whom
they care
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- Help patients with non-medical and social
care issues
- Get help from patients to meet targets
and objectives
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How do I join?
All patients registered with a practice are eligible to be a member So, if you are interested simply complete the PPG joiner form at the end of this meeting .
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OR Ask for details from the receptionist when you next visit the surgery Further information on the PPG is available
- n the practice websites
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Website address for both the Hambleden and Melbourne Grove practices www.mgmp.co.uk Both practices have Twitter accounts
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Melbourne Grove GP Practice Patients Participation group (PPG)
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For several years the PPG worked with the practice
- On practical issues related to the service
for patients
- Assisting with quality issues e.g.- Patient
surveys
- Developing the garden group
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Last two years
With help from the Southwark Clinical Commissioning PPG “Network Training we have used their TOP TIPS for PPG’S to develop a strategy for the Melbourne Grove PPG .
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We now have
- Terms of Reference with Aims and
Objectives
- An agreed Agenda for the meetings with
feedback from the practice and from Southwark CCG meetings .
- Ground rules for the meetings .
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We have
- Improved the Patient Patients
Participation Group notice board in the surgery
- Produces a Patients Charter
- Worked with the practice manager on
- ther issues related to patients issues
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2019
We are looking forward to working with the practices
- To prepare for the move to the new
Health Centre on the Dulwich Hospital site
- Promoting the Park and Run initiative.
Encouraging patients to join and get fit
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Working with the Hambleden Clinic PPG to -
- Develop a strong and vibrant Patient
Participation Group for the new centre
- Encouraging more people to become
involved with the PPG
- Help patients to have a better