(PPG ) Presentation given by the Patient Participation Group Chairs - PowerPoint PPT Presentation

Patients Participation Group (PPG ) • Presentation given by the Patient Participation Group Chairs at the patient meeting held on the 5 th March 2019

Patients Participation Group (PPG ) A successful Patient Participation Group is a partnership between a GP practice and its patients The group should meet regularly with practice leaders and GP’s. The group discusses matters relevant to the practice as well as local and other health issues

What is a PPG ? Each PPG is unique: evolving to meet local needs . PPG’s work with the practice to: - • Offer a patient perspectives on the services provided by the practice • Contribute to the continuous improvement to the service

Fosters good communication between the • practice and its patients Provide practical support to implement change

PPG’s work by • Building a relationship between the practice and its patients • Breaking down the barriers between the practice and patients • Sharing information

PPG’s should be • Self – organised and patient led • Able to have an open dialogue with the practice • Confident in its ability to challenge the practice

PPG’s are not ! • A forum for individual complaints • A doctors fan club • A time consuming activity for practice staff

Advantage to the practice The practice is able to :- • Plan services jointly with patients • Get closer to the community for whom they care

• Help patients with non-medical and social care issues • Get help from patients to meet targets and objectives

How do I join? All patients registered with a practice are eligible to be a member So, if you are interested simply complete the PPG joiner form at the end of this meeting .

OR Ask for details from the receptionist when you next visit the surgery Further information on the PPG is available on the practice websites

Website address for both the Hambleden and Melbourne Grove practices www.mgmp.co.uk Both practices have Twitter accounts

Melbourne Grove GP Practice Patients Participation group (PPG)

For several years the PPG worked with the practice • On practical issues related to the service for patients • Assisting with quality issues e.g.- Patient surveys • Developing the garden group

Last two years With help from the Southwark Clinical Commissioning PPG “Network Training we have used their TOP TIPS for PPG’S to develop a strategy for the Melbourne Grove PPG .

We now have • Terms of Reference with Aims and Objectives • An agreed Agenda for the meetings with feedback from the practice and from Southwark CCG meetings . • Ground rules for the meetings .

We have • Improved the Patient Patients Participation Group notice board in the surgery • Produces a Patients Charter • Worked with the practice manager on other issues related to patients issues

2019 We are looking forward to working with the practices • To prepare for the move to the new Health Centre on the Dulwich Hospital site • Promoting the Park and Run initiative. Encouraging patients to join and get fit

Working with the Hambleden Clinic PPG to - • Develop a strong and vibrant Patient Participation Group for the new centre • Encouraging more people to become involved with the PPG • Help patients to have a better understanding of how surgeries work