PINNACLE Institute 2016 - 2017 MS20 Mavens Swalena Griffin , - - PowerPoint PPT Presentation

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PINNACLE Institute 2016 - 2017 MS20 Mavens Swalena Griffin , - - PowerPoint PPT Presentation

Aug 01, 2023 829 likes •1.19k views

PINNACLE Institute 2016 - 2017 MS20 Mavens Swalena Griffin , Atlanta-Fulton Public Library Margaret Penn , Gwinnett County Public Library Sarah Reynolds , Forsyth County Public Library Marie J. Vielot , Coweta Public Library System Mary Young ,

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MS20 Mavens

Swalena Griffin, Atlanta-Fulton Public Library Margaret Penn, Gwinnett County Public Library Sarah Reynolds, Forsyth County Public Library Marie J. Vielot, Coweta Public Library System Mary Young, Uncle Remus Regional Library System

PINNACLE Institute 2016 - 2017

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Implementing Effective Supervisor Training in Libraries

MS20 Mavens PINNACLE Institute 2016-2017

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SLIDE 3 http://www.nmu.edu/continuingeducation/new-supervisor
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PROBLEM

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New managers are

NOT READY TO LEAD.

With over 2 million people being promoted into management roles each year, training is critical.

https://howgovleads.com

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SUPERVISOR

SUPERVISOR

Manage Activities Manage Resources Manage People Manage Information

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Survey Says:

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Survey posted professional listservs and social media:

  • PUBLIB
  • GLA-L
  • CHLIB-L
  • PLD-L
  • ALA Think Tank

Who We Asked

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  • Job title
  • Level of job satisfaction
  • Length of time as a supervisor
  • What type of training received, if any
  • Obstacles to receiving training
  • What training would be valuable to their jobs
  • Preferred training method
  • Additional comments

What We Asked

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When you became a supervisor, did you receive supervisory training?

May 2017 Survey Results

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May 2017 Survey Results

What training would have been most valuable to you as a new supervisor?

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Barriers to Supervisory Success

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Barriers to Training

May 2017 Survey Results

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Time vs. Money

  • Not enough time to train or

be trained

  • No extra financial

resources to hire a knowledgeable trainer

http://premiercredco.com/time-money/
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CONSEQUENCES

When libraries don’t invest in their supervisors

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80% of survey respondents who received little to no training rated their job satisfaction as a 2 or 3 on a 5-point scale.

30 total responses of 2-3 across all levels of training received

May 2017 Survey Results

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What can you DO?

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Library Supervisory Training Objectives

Supervisors will:

  • Have a clear understanding of library’s history,

mission and vision, and strategic plan

  • Be familiar with HR policies, regulations and laws

governing the county and state the library system serves

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Library Supervisory Training Objectives

Supervisors will:

  • Understand how to manage the financial resources

governing the library’s budget

  • Develop the confidence necessary to have difficult

conversations with employees

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Library Supervisory Training Objectives

Supervisors will:

  • Become proficient in the employee

performance evaluation process

  • Feel supported by library

administration

  • Have increased job satisfaction
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SLIDE 23 http://www.vinfotek.com/softskills.html
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BEST PRACTICES

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Step 1: Establish a List of Core Competencies

BEST PRACTICES

LLAMA’S 14 Foundational Competencies for Library Leadership and Management

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Step 2: Training Options

  • Create supervisor checklist or survival

guide

  • Reach out locally
  • Collaborate with neighboring library

systems

BEST PRACTICES

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Training Consultants

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Free or low cost webinar courses

Step 2: Training Options

BEST PRACTICES

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Step 3: Ongoing Activities

  • Peer Networking
  • Mentorship
  • Develop Leadership Skills

BEST PRACTICES

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Step 4: Evaluation

  • Evaluate on a continual basis
  • Utilize pre- and post-tests to

monitor success

  • Follow up is most effective a

minimum of six weeks afterward

  • Give evaluations to the trainee and

their supervisor to measure effectiveness

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One size DOES NOT fit all.

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Belker, L. (1987). The First-Time Manager. 4th ed., American Management Association Greenleaf, R. (n.d.) The Importance of New Manager Training. Center for Servant Leadership. Retrieved from https://www.greenleaf.org/winning-workplaces/workplace-resources/features/workplace- perspectives/the-importance-of-new-manager-training/ Griffin, S., Penn, M., Reynolds, S., Vielot, M. J., & Young, M. (2017). Implementing Effective Supervisor Training. Haberman, Michael. (2013, July 8). Three Reasons Supervisory Training Is so Important.”Omega HR Solutions RSS. Retrieved from http://omegahrsolutions.com/2013/07/three-reasons-supervisory-training-is-so-important.html. HR Professionals Magazine (n.d.). The Bottom Line- Necessity of Training Your Managers. Retrieved from http://hrprofessionalsmagazine.com/train-your-managers/ Metcalf, T. (n.d.). Management Skills for First-Time Supervisors. Chron. Retrieved from http://work.chron.com/management-skills-firsttime-supervisors-29717.html Tulsiani, R. (2015). Your leadership edge: mastering management skills for today’s workforce. North Charleston, SC: CreateSpace.

REFERENCES

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THANKS!

Any questions?