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Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058 Pilot study of the German innovAge internet platform for carers: discussing usefulness and virtual social support B. Salzmann, M.Soc., H.


  1. Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058 Pilot study of the German innovAge internet platform for carers: discussing usefulness and virtual social support B. Salzmann, M.Soc., H. Döhner, Ph.D. , F. Barbabella, Ph.D., C. Lancioni, M.Inf., F. Andréasson, M.Soc., R. Papa, B.Sc., A. Poli, M.Psy., A. Efthymiou, M.Psy., & G. Lamura, Ph.D. Gothenburg| 6 th September 2015 | 6th International Carers Conference Technology-enabled care and support: INNOVAGE seminar

  2. Contents 1. German sample the German carers in the INNOVAGE study 2. The Pilots Test focussing on carers interaction and video chat sessions 3. Discussion unsefulness of the web platform 4. Final remarks Funded by the European Commission's Seventh Framework Programme 2 FP7-HEALTH-2012-INNOVATION-1/No 306058

  3. The German Pilot - Sample 3

  4. Sample • Sampling design : convenience sample approach • Involved carers : 20 carers (T0), 12 carers (T1) 55% sons & 65% women ~ 61 years old daughters Generally Moderate & 35% working supported by experienced carers care services internet users Funded by the European Commission's Seventh Framework Programme 4 FP7-HEALTH-2012-INNOVATION-1/No 306058

  5. The German Pilot Test 5

  6. Services tested (a) information resources and self-assessment; (b) individual support (via private messages, e-mail); (c) social network; (d) forum; (e) chat; (f) videochat. Funded by the European Commission's Seventh Framework Programme 6 FP7-HEALTH-2012-INNOVATION-1/No 306058

  7. Support offered to carers Advice / Information Counseling Peer Support Funded by the European Commission's Seventh Framework Programme 7 FP7-HEALTH-2012-INNOVATION-1/No 306058

  8. Interaction during the pilot 20 18 16 14 12 10 8 6 4 2 0 Funded by the European Commission's Seventh Framework Programme 8 FP7-HEALTH-2012-INNOVATION-1/No 306058

  9. Interaction during the pilot Eager to Receded in Frequent Carer Frequent get in the 2nd exchange interaction exchange touch half at the end Popular Social Messages Forum services Network Funded by the European Commission's Seventh Framework Programme 9 FP7-HEALTH-2012-INNOVATION-1/No 306058

  10. The Video Chat sessions Weekly 60min 2 groups sessions moderated Open Funded by the European Commission's Seventh Framework Programme 10 FP7-HEALTH-2012-INNOVATION-1/No 306058

  11. The Video Chat sessions Carers showed interest Carers talked about in other group issues openly members Topics: practical advice, emotional support, Interaction outside the family conflicts, life Video Chat after care Funded by the European Commission's Seventh Framework Programme 11 FP7-HEALTH-2012-INNOVATION-1/No 306058

  12. DISCUSSION 12

  13. Main benefits Online based Carers can get the support services Virtual support most out of an can complement groups can provide online support by traditional services social support using it frequently perfectly Photos flickr, credit to: Scott Maxwell & martin.canchola Funded by the European Commission's Seventh Framework Programme 13 FP7-HEALTH-2012-INNOVATION-1/No 306058

  14. Challenges Low „interest“ in Less digitally skilled the study mirrors Interactive services carers might be reluctance of don‘t manage excluded from German carers to themselves support use online services Photos flickr, credit to: metro centric & jurek d. Funded by the European Commission's Seventh Framework Programme 14 FP7-HEALTH-2012-INNOVATION-1/No 306058

  15. FINAL REMARK 15

  16. User’s quote I found the interactive services to be the most exciting and useful part of the platform for me. Please continue to offer this to carers in Germany! Funded by the European Commission's Seventh Framework Programme 16 FP7-HEALTH-2012-INNOVATION-1/No 306058

  17. Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058 Thank you for your attention! Benjamin Salzmann b.salzmann@wir-pflegen.net 17

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