Pilot study of the German innovAge internet platform for carers: - - PowerPoint PPT Presentation

• B. Salzmann, M.Soc., H. Döhner, Ph.D.,
• F. Barbabella, Ph.D., C. Lancioni, M.Inf.,
• F. Andréasson, M.Soc., R. Papa, B.Sc.,
• A. Poli, M.Psy., A. Efthymiou, M.Psy., &
• G. Lamura, Ph.D.

Gothenburg| 6th September 2015 | 6th International Carers Conference Technology-enabled care and support: INNOVAGE seminar

Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058

Pilot study of the German innovAge internet platform for carers: discussing usefulness and virtual social support

Contents

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Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058

• 1. German sample

the German carers in the INNOVAGE study

• 2. The Pilots Test

focussing on carers interaction and video chat sessions

• 3. Discussion

unsefulness of the web platform

• 4. Final remarks

The German Pilot - Sample

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• Sampling design: convenience sample approach
• Involved carers: 20 carers (T0), 12 carers (T1)

Sample

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Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058

65% women ~ 61 years old 55% sons & daughters 35% working carers Generally supported by care services Moderate & experienced internet users

The German Pilot Test

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Services tested

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Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058

(a) information resources and self-assessment; (b) individual support (via private messages, e-mail); (c) social network; (d) forum; (e) chat; (f) videochat.

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Information Advice / Counseling Peer Support

Support offered to carers

Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058

Interaction during the pilot

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Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058

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Interaction during the pilot

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Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058

Carer interaction

Eager to get in touch Frequent exchange Receded in the 2nd half Frequent exchange at the end

Popular services

Social Network Messages Forum

The Video Chat sessions

2 groups Weekly 60min sessions moderated Open

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Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058

The Video Chat sessions

Carers talked about issues openly Carers showed interest in other group members Topics: practical advice, emotional support, family conflicts, life after care Interaction outside the Video Chat

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Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058

DISCUSSION

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Main benefits

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Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058

Online based support services can complement traditional services perfectly Virtual support groups can provide social support Carers can get the most out of an

• nline support by

using it frequently

Photos flickr, credit to: Scott Maxwell & martin.canchola

Challenges

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Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058

Low „interest“ in the study mirrors reluctance of German carers to use online services Less digitally skilled carers might be excluded from support Interactive services don‘t manage themselves

Photos flickr, credit to: metro centric & jurek d.

FINAL REMARK

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User’s quote

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Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058

I found the interactive services to be the most exciting and useful part of the platform for me. Please continue to offer this to carers in Germany!

Thank you for your attention!

Benjamin Salzmann b.salzmann@wir-pflegen.net

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Funded by the European Commission's Seventh Framework Programme FP7-HEALTH-2012-INNOVATION-1/No 306058