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11/11/2015 Perspectives from 17 years of comprehensive medication management Who is Fairview Health Services? By the Numbers 1906 Fairview is established as a nonprofit 1997 Fairview partners with the University of Minnesota 20,000+


  1. 11/11/2015 Perspectives from 17 years of comprehensive medication management Who is Fairview Health Services? By the Numbers 1906 Fairview is established as a nonprofit 1997 Fairview partners with the University of Minnesota 20,000+ Fairview employees across Minnesota 3,052 Credentialed physicians 7 Hospitals/medical centers 1,602 Staffed beds 45+ Primary care clinics 55+ Specialty clinics 47 Senior housing locations 30+ Retail pharmacies 30+ MTM/CMM practices 1

  2. 11/11/2015 Timeline of payment opportunities •Shared •MN Medicaid No direct Savings/ACO 1998 2006 2012 contracts payment for •Medicare Part pharmacy D •Narrow services •Employers Network Products Various Health Plans Health Plan challenges • Landscape is shifting  Fee ‐ for ‐ service (FFS) transitioning to value  Financial control shift from payers to providers and health systems  Consumers: increased their purchasing power • Population Risk Evaluation • Network Optimization 2

  3. 11/11/2015 Keys to Payment Success Making the case • Consistent Care Model is key • MTM specific documentation  Example set by MN Medicaid • Create a standard billing processes  Use of MTM CPT codes ‐ 99605, 99606, 99607 • Integration into the system’s care team  Targeting the most appropriate patients for CMM • Measuring and reporting results • Experience Comprehensive Medication Management Built upon the philosophy and process of “pharmaceutical care practice” E STABLISH A T HERAPEUTIC R ELATIONSHIP ASSESSMENT CARE PLAN EVALUATION •Record actual patient •Ensure all drug therapy is •Resolve drug therapy outcomes indicated, effective, safe problems and convenient •Evaluate progress in •Establish therapeutic goals meeting therapeutic goals •Identify drug therapy •Prevent drug therapy •Reassess for new problems problems problems Continuous Follow ‐ up Working in collaboration with all members of the healthcare team 3

  4. 11/11/2015 Fairview Published Results Focus on clinical, humanistic and economic data • An average 12 ‐ to ‐ 1 return on investment in terms of reduced overall health ‐ care costs, documented in “Clinical and Economic Outcomes of Medication Therapy Management Services: The Minnesota Experience” (Isetts, et al., J Am Pharm Assoc . 2008;48(2):203 ‐ 211) • MTM contributed to optimal care in complex patients with diabetes documented in “Optimal Diabetes Care Outcomes Following Face ‐ to ‐ Face Medication Therapy Management Services” (Brummel A.R. et al, Population Health Management: 2012) • Medication therapy management: 10 years of experience in a large integrated health care system. ( Ramalho de Oliveira, D., Journal of Managed Care Pharmacy : JMCP, 16 (3), 185 ‐ 195.) Fairview Published Results Focus on clinical, humanistic and economic data Provider’s Perceptions: • Maracle, H.L., Primary Care Providers' Experiences with Pharmaceutical Care ‐ based Medication Therapy Management Services. Innovations in Pharmacy: 3 (1) 72. Patient’s Perceptions: • Schultz, H., Patient ‐ perceived value of Medication Therapy Management (MTM) services: a series of focus groups. Innovations in Pharmacy:3 (4)96 4

  5. 11/11/2015 Experience Details of the benefit • Target population(s) • % of population usually participating in services • Average number of visits per year • Estimated cost of services • Estimated savings Barriers/Concerns • Need to understand the business case  Medical seems to understand better than pharmacy depts • Worried about “opening the flood gates” • Administrative set up • Plan filing/regulations 5

  6. 11/11/2015 What’s missing? Patient Care Practices Patient Care Process Philosophy of Practice Amanda Brummel PharmD, BCACP Director, Clinical Ambulatory Pharmacy Services Fairview Pharmacy Services 711 Kasota Ave SE | Minneapolis, MN 55414 arhode1@fairview.org | www.fairview.org 6

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