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Per erfo formance rmance up update: date: H1-FY FY20 2020 20 October 22, 2019 Ag Agen enda da Company strategy and performance Opportunity Industry overview Agen Ag enda da Company any st strategy tegy and per


  1. Per erfo formance rmance up update: date: H1-FY FY20 2020 20 October 22, 2019

  2. Ag Agen enda da • Company strategy and performance • Opportunity • Industry overview

  3. Agen Ag enda da • Company any st strategy tegy and per erforma rmanc nce • Opportunity • Industry overview

  4. Key ey strategic rategic el elements ements Protecti ction on Premium um Custom tomer er centricity ricity VNB Growt owth Persiste tency ncy VNB NB Growth owth Growt wth contin inues es to be be at the core VNB NB Growth owth Produc uctivi ivity ty Aspiration to double the FY2019 VNB in 3 - 4 years 4

  5. VN VNB B gr growth owth ` billion ion H1 H1-FY20 FY2019 19 FY20 2019 19 H1-FY2 H1 FY2020 020 Value of New 5.90 13.28 7.09 Business (VNB) 1 VNB margin 17.5% 17.0% 21.0% 1. For full year, based on actual cost; H1: based on management forecast of full year cost 5

  6. St Strateg rategic ic el element ements (1/4 /4) Deepen en penetra tratio tion n in under-serv erved ed customer er segm gment nts s • Enhanc nce e cu current ent distrib tributio ution n • Premiu mium Create e new distrib ributi ution on • growth gr Au Augm gment t capabilit lity in Health th and Protec ection tion • Increa ease se focus on Pension ion and An Annuity • ` billion ion FY2 Y2019 019 H1 H1-FY FY2020 2020 APE 1 77.99 33.69 YoY growth 0.1% (0.4%) New business premium 2 102.52 51.52 YoY growth 12.4% 20.5% 1. Annualized premium equivalent 2. Received premium for retail and group 6

  7. St Strateg rategic ic el element ements (2/4 /4) Protection ection Continu inue e to g grow both retail l and group up lines es of business iness focus us ` bi billion ion FY20 2019 19 H1-FY20 H1 FY2020 20 Protection APE 7.22 4.97 YoY growth 61.9% 86.8% Protection mix 9.3% 14.8% 7

  8. St Strateg rategic ic el element ements (3/4 /4) Improve ove persisten istency cy across ss all cohorts ts Persistency sistency Persist sisten ency cy 1 FY2 Y2019 019 5M 5M-FY2 Y2020 020 13 th month 84.6% 83.6% 49 th month 63.8% 63.7% 1. Retail excluding SP computed as per IRDAI circular dated January 23, 2014 8

  9. St Strateg rategic ic el element ements (4/4 /4) Continu inue e to le leverage erage techn hnolo logy gy for process ss re- Productivity engineering ineering and to dr drive ve productivity tivity ` bi billion ion H1 H1-FY20 FY2019 19 FY20 2019 19 H1 H1-FY2 FY2020 020 Cost/TWRP 1 16.1% 15.0% 16.6% Cost/TWRP 12.7% 11.5% 11.0% (savings LOB) 1. Total cost including commission/(Total premium- 90% of single premium) 9

  10. Key ey strategic rategic el elements ements Prote tecti ction Custom tomer er centricity ricity Prem emium um VNB NB Growth owth Persi sistenc stency VNB NB Growth owth continu inues es to be be at the core Growth owth Producti ctivit vity 10

  11. 4P: Premium

  12. Produc duct t seg egments ments Deepen epen penet etra ration on in under-ser served ed customer omer • segment ments Enhance e current rent distri ribu butio ion Prem emium ium • Create e new distri ribu bution on growt wth • Augment capabi bili lity y in Health and Protectio otection • Increa rease se focus s on Pension on and Annuity • (` billion) n) Mix APE (` Segme gments nts H1-FY20 H1 2019 19 FY2019 19 H1 H1-FY20 2020 20 FY2019 19 H1 H1-FY20 2020 20 Savings ngs 31.14 70.77 28.72 90.7% 85.2% ULIP 27.77 62.10 23.22 79.6% 68.9% Par 2.71 6.72 3.61 8.6% 10.7% Annuity 0.24 0.69 0.48 0.9% 1.4% Others 0.42 1.27 1.42 1.6% 4.2% Prote tecti ction on 1 2.66 7.22 4.97 9.3% 14.8% Total APE PE 33.81 77.99 33.69 100.0% 0% 100.0% 0% Annuity APE doubled in H1-FY2020 1. Protection includes retail and group protection products Total may not add up due to rounding off 12

  13. Distributi stribution on chan annels nels Deepen epen penet etra ration on in under-ser served ed customer omer • segment ments Enhance e current rent distri ribu butio ion Prem emium ium • Create e new distri ribu bution on growt wth • Augment capabi bili lity y in Health and Protectio otection • Increa rease se focus s on Pension on and Annuity • Mix APE (` (` billion) n) Channel nels H1-FY20 H1 2019 19 FY2019 19 H1 H1-FY20 2020 20 FY2019 19 H1-FY20 H1 2020 20 Bancassurance 19.01 43.53 17.80 55.8% 52.8% Agency 7.46 16.89 6.87 21.7% 20.4% Direct 4.00 9.34 4.35 12.0% 12.9% CA & Brokers 1.92 4.59 2.39 5.9% 7.1% 1.42 3.65 2.27 4.7% 6.7% Group 33.81 77.99 33.69 100.0% 0% 100.0% 0% Total APE Retail constitutes more than 90% of new business Total may not add up due to rounding off 13

  14. 4P: Protection

  15. Protectio otection gr growth owth Protecti otection on • Continu nue to grow both retail l and group p lines growt wth of business ss APE (` (` billion) n) 7.22 4.97 4.46 2.66 FY FY2018 FY FY2019 H1 H1-F -FY20 Y2019 H1 H1-F -FY20 Y2020 Protection growth continues to be robust 15

  16. 4P: Persistency

  17. Per ersist sistency ency (retail etail ex excluding cluding single gle premium) emium) Month FY20 2019 19 5M 5M-FY2 Y2020 020 13 th month 84.6% 83.6% 25 th month 75.6% 75.0% 37 th month 69.3% 69.1% 49 th month 63.8% 63.7% 61 st month 56.8% 57.2% As per IRDAI circular dated January 23, 2014 17

  18. Per ersist sistency ency (retail etail including cluding single gle premium) emium) Month FY20 2019 19 5M 5M-FY2 Y2020 020 13 th month 86.2% 85.5% 25 th month 77.4% 76.8% 37 th month 71.0% 71.3% 49 th month 65.0% 64.9% 61 st month 58.1% 58.6% As per IRDAI circular dated January 23, 2014 18

  19. 4P: Productivity

  20. Produc ductivit tivity: y: Cost st ef effi ficie ciency ncy H1 H1-FY20 FY2019 FY2019 019 H1 H1-FY20 FY2020 Expense ratio (excl. commission) 1 10.5% 9.5% 11.3% Commission ratio 2 5.6% 5.6% 5.3% Cost/TWRP 3 16.1% 15.0% 16.6% Cost/Average AUM 4 2.7% 2.8% 2.5% Cost/TWRP (Savings LOB) 12.7% 11.5% 11.0% ` billion on 41.94 94 Commiss Co issio ion 26.43 20.77 77 19.47 Non Com Non Commis issi sion on 14.18 12.72 15.51 6.75 75 6.59 59 H1 H1FY FY2019 FY2019 FY H1 H1FY FY2020 68.9% of new business policies issued within 2 days • 93.6% of new business applications initiated via digital platform • 1. Expense ratio: All insurance expenses (excl. commission)/(Total premium- 90% of single premium) 2. Commission ratio: Commission/(Total premium- 90% of single premium) 3. Cost/(Total premium- 90% of single premium) 4. Annualized cost/Average assets under management during the period 20 Total may not add up due to rounding off

  21. VNB growth levers update (4P’s) ` billion lion H1 H1-FY FY201 2019 FY2019 19 H1-FY H1 FY202 2020 Value of New Business (VNB) 1 5.90 13.28 7.09 VNB margin 17.5% 17.0% 21.0% ` billion lion FY2019 19 H1 H1-FY FY202 2020 Growth ` Premium growth (APE) 77.99 33.69 (0.4%) Protection growth (APE) 7.22 4.97 86.8% Persistency (13 th month) 2 84.6% 83.6% Persistency (49 th month) 2 63.8% 63.7% Productivity (Cost/TWRP: Savings) 3 11.5% 11.0% 1. For full year, based on actual cost; H1: based on management forecast of full year cost 2. Retail excluding SP computed as per IRDA circular dated January 23, 2014 3. Total Cost including commission / (Total premium – 90% of single premium) 21 Components may not add up to the totals due to rounding off

  22. Financial update

  23. Em Embedde bedded d Value lue (EV EV) 1 226.8 .80 ` billion 216.2 .23 192.4 .48 77.3 .31 73.5 .54 66.4 .45 149.4 .49 142.6 .69 126. 6.03 03 Sep- ep-18 Ma Mar-1 -19 Sep- ep-19 Value alue of I of Info nforce (V rce (VIF IF) Adj Adjus uste ted n d net et w wort rth (AN h (ANW) W) VIF grew by 18.6% over September 2018 1. As per Indian Embedded value (IEV) method 23

  24. An Analysis lysis of f movem vement ent in EV EV 1 ` billion FY2015 FY2016 FY2017 FY2018 FY2019 Opening EV EV 117.75 .75 137.21 .21 2 139.39 .39 161.84 .84 187.88 .88 Unwind 11.70 12.58 12.21 13.72 15.84 Value of New Business (VNB) 2.70 4.12 6.66 12.86 13.28 Operating assumption changes 1.60 1.04 2 1.00 7.64 4.20 Persistency variance 2.01 0.99 1.53 2.66 Mortality and morbidity variance 0.79 0.98 0.78 1.97 2.12 3 Expense variance 0.59 0.35 0.27 0.04 Other variance 1.09 0.76 0.00 0.02 EVOP 18.12 .12 22.23 .23 22.95 .95 36.80 .80 38.01 .01 Return on on embed bedded ed value e (ROEV) EV) 15.4% 5.4% 16.2% 6.2% 16.5% 6.5% 22.7% 2.7% 20.2% .2% Economic assumption change and 11.11 (5.64) 5.82 1.13 (1.22) investment variance Net capital injection (9.77) (14.41) (6.32) (11.88) (8.43) Closi sing g EV 137.21 .21 139.39 .39 161.84 .84 187.88 .88 216.23 .23 1. As per Indian Embedded Value (IEV) method 2. Difference of FY2015 closing EV and FY2016 opening EV shown as operating assumption changes in FY2016;Components may not add up to the totals due to rounding off 24 3. Includes persistency, mortality and morbidity, expense and other variance

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